Excellent location, underground parking, very friendly service from everyone I met, and a nice little green space for dogs nestled in the back are all reasons why I enjoyed my stay so much. It’s a well laid out hotel with lots of restaurants in walking distance. Definitely would stay again if visiting Oxford.
starstarstarstarstar Karen Schoof
Fantastic hotel. We stayed for the weekend and lost our car key in the grove. The staff graciously made arrangements for us to stay an extra night until we could get our situation straight so we could get home. Amazing
starstarstarstarstar Kevin Wood
I would give it 5 stars across except for the TV. All modern hotels have availability to streaming services (Netflix, YouTube, etc..). This hotel forces you to watch whatever is on Direct TV. Also, I drive a Tesla and no car charger in garage. I tapped into 113v Outlet. Others used it also. Also parking garage is a challenge and not well managed.
starstarstarstar Mike Wright
Honestly, I’m just super disappointed. My husband and I live about an hour outside of Oxford, and we decided to stay for the weekend so we could do more than just an afternoon in town. I’m 34 weeks pregnant and we didn’t want to go too far.
We paid $1500+ to stay 2 nights in a suite here…and I’m disappointed. I’d like to say that you pay extra for service, but that’s not the case.
Upon arrival, the receptionist told us that our room had recently had damage and that one of Our showers didn’t have a door. She said that someone would come in while we were out at lunch the following day to fix it.
After politely requesting another room and expressing our displeasure of paying full price for an incomplete room, she said that they didn’t have another room open. We told her we didn’t want anyone in our room — and then she changed her story and said they would come when we left.
Get to the room, there’s no “do not disturb” sign. We like our privacy and we travel with valuables. We never have our room cleaned while we’re in residence at a hotel. I requested a sign but they said they didn’t have one but would put us “on a list” so no one would enter our room.
The next morning at 9 am house keeping knocked and entered our room.
I called down to the front desk where “Sarah” answered the phone and told me the manager wouldn’t be in until Monday but she would have the manager call me that day.
I never received a call.
So to summarize my experience:
1. I paid $1500 for 2 nights with an incomplete room
2. The hotel management wanted to renovate the room while we were in residence.
3. They said they wouldn’t enter my room and they did.
4. I was promised a manager call and never received it.
In addition, if you’re considering this establishment during their transition of ownership, also consider:
1. No valet
2. No concierge service
3. Free internet is 15 mb (AT&T is
Rocking 40mbs without wifi)
4. In room dining ends at 8:30 even though it says 9 on the site.
5. Our thermostat stayed on 65 the entire time and it never got down under 71 (I’m pregnant and this was a SUPER bummer)
If you’re looking for pure luxury and zero service — this is the place for you.
star Anna M
This hotel bills itself as luxury but it’s not. We booked a king room and when we arrived they had a queen double. There was lots of discussion at the front desk about them changing computer systems, but despite their technical issues they refused to give us the room we booked.
In addition, the entire second floor smells like a swimming pool, the carpets are stained, and the furniture is scuffed and dingy. We are here for a university event and there are not even hangers in the closet for dress shirts.
For the prices this place charges, there are much better places to stay in Oxford. I’ve stayed in nicer Hampton Inns. Don’t believe the hype. Stay elsewhere.
star Clint Brewer
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