The customer service a bit musty, A/C not on in advance
starstarstarstarstar Shane
Location Furniture was dirty ,made you not want to use it
starstarstar William T
Clean room. Comfortable beds and pillows. Convenient bars and restaurants in the hotel with good food and beer selection. Free warm cookie upon check in. We could not find any parking. We drove around for 25 minutes looking for a parking spot. They were having a holiday party at the hotel. I would suggest checking with the hotel to see what they have going on for the evening.
starstarstarstar Verified Hotel Guest
The location and new side of the hotel compatible with the prices Nothing
starstarstarstarstar Moshe
Beautiful clean comfortable room Surprised there was no mini fridge in the room
starstarstarstarstar Shelley
Description states close to airport. It is not. $65 cab fare to get there. Would've booked different property if knew how far it was
starstarstar Kellie
Nothing
starstarstarstarstar Verified Hotel Guest
location order regular room and got handicap room. which made for the wheel chair, everything is low to non handicap person. also charging for continental breakfast a 20.00 host was not nice but server was very nice I guess that evens out to average.
star Verified Hotel Guest
nice clean and spacious room very comfortable
starstarstarstarstar Hector
Rooms need updating to be the star level they claim. Pool out of order. Long lines to get coffee in the morning.
starstarstarstar William
Great hotel. It met my expectations. The only thing I found was that it was advertised as having free parking and I was charged daily to park my car.
starstarstarstarstar Verified Hotel Guest
I enjoyed everything at this hotel. I definitely love the cookies! Just a bit confusing because there are 2 within a mile from each other.
starstarstarstarstar Joy
Location and amenities It needs to be renovated
starstarstarstar Verified Hotel Guest
Good location
starstarstarstarstar Verified Hotel Guest
Conveniently located for what my purpose was Unhelpful staff, difficult parking pay for parking, expensive breakfast, terrible quality for price, shabby room and interior
star Verified Hotel Guest
No free Continental Breakfast
starstarstarstarstar Buchholtz
Bed was comfy The bathroom was not clean. P stain was on the side of the toilet. The room A/c was poor. Temp set at 64 and room was warm.
starstar Verified Hotel Guest
Parking was never a problem. Lobby was remodeled. Badly tarnishes the Hilton / Doubletree brands in my mind. Needs remodeling badly, particularly the guest room corridors. Rooms were only 10-15 years out of date. Corridors from a parallel universe. Cold cookie. Exorbitant price for the quality.
starstar Verified Hotel Guest
You can hear everything being said in the hallway.
starstarstar Verified Hotel Guest
Ease of access, warm greeting by Staff, Truly meet my Expectations My Mini Fridge Didn't work
starstarstarstarstar Sean
The staff was great. Room was wonderful Through in a free breakfast
starstarstarstarstar Aaron
Location is good. Room is comfortable. Carpet is too old and unclean. Elevator is too small.
starstarstarstar Huanran
Loved the location. Was looking for something in Stapleton close to my son's girlfriend. Perfect location! Easy to get on and off the highway, and close enough to the city and National Parks without being in the congestion of the city. Upon checking in, we requested a room with two double beds and away from the elevator. When we got up to the room, it was right next to the elevator and one bed. There were four of us in the room. We had to go back down and request another room.
starstarstarstar Julia
The free cookies The advertised that the pool was open until 1 am but when we went to go swim around midnight they said they close at 11. The advertisement saying 1 was in the book that was in the room. The bathrooms downstairs were trashed. One toliet was clogged etc.
star Alicia
That it's off my list to go back Screwed up reservation and couldn't fix it,bug traps on the floor,load noises from other rooms,horrible parking..outrageously overpriced adjoining restaurant..filthy carpets,out of 3 different rooms,all bathtubs plugged
starstar Rod
The lobby was gorgeous and staff was friendly and helpful. Room and hallways were dated and dirty.
starstarstarstar Cord
Nothing, the customer service was horrible. Unfriendliness of staff
star Verified Hotel Guest
Hotel was close to transportation and shopping options. The staff was friendly. The room was adequate in size and the bed was very comfortable. The room lacked a small fridge and the water pressure was moderate.
starstarstarstar Rafael
Nice and clean. Location was convenient. No hot water due to plumbing issues which was understandable. The staff was polite and nice but not forthcoming about exactly what was going on regarding the lack of hot water. Hot water was supposed to be on at 2:30pm but did not return until after 9pm
starstarstarstarstar Justin
Hallway had plastic bags covering a large area. Hallway had low ceiling. Room said mountain view but it had a view of some homes with bars on the windows. Our bathroom was not clean. Lobby is nice and renovated.
star Verified Hotel Guest
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