O centro histórico é muito interessante! A noite a iluminação faz um espetáculo a parte!
starstarstarstar Thais Bryan
Hotel top do lado da praça central. O atendimento foi otimo, voltarei sempre que puder.
starstarstarstarstar Fernanda Marcillo
Restaurant has reopened. Wonderful food still.
starstarstarstarstar Samuel Crothers IV
Excelente vista no restaurante
starstarstarstarstar Jorge Paca
Fantástico!!!
starstarstarstarstar Antony Neto
Lugar bonito, com muitas pessoas da região e opções de compra.
starstarstarstar Danielle Machado
Excelente vista en el restaurante
starstarstarstarstar Jorge Paca
Restaurant has reopened. Wonderful food still.
starstarstarstarstar Samuel Crothers IV
El Hotel Plaza Grande está en la Plaza Central de Quito o Plaza de la Independencia . Fue uno de los primeros hoteles construidos en la capital , y ha sido restaurado y remodelado para convertirse en hotel boutique justo en el centro de Quito que fue declarado como " Patrimonio de la Humanidad " de la UNESCO en 1978 , gracias a su centro histórico , que es el más grande y mejor conservado de América Latina .
starstarstarstarstar Pam Guerrero
El Hotel Plaza Grande está en la Plaza Central de Quito o Plaza de la Independencia . Fue uno de los primeros hoteles construidos en la capital , y ha sido restaurado y remodelado para convertirse en hotel boutique justo en el centro de Quito que fue declarado como " Patrimonio de la Humanidad " de la UNESCO en 1978 , gracias a su centro histórico , que es el más grande y mejor conservado de América Latina .
starstarstarstarstar Pam Guerrero
Estou tão feliz que este lugar foi reaberto após a pandemia. O serviço, comida, ambiente é ótimo!
starstarstarstarstar Leonor Gonzalez
Una combinación de historia, misterio, autenticidad y desarrollo
starstarstarstarstar Alexander Villacis
So happy this place reopened after the pandemic. The service, food, ambiance is great!
starstarstarstarstar Leonor Gonzalez
Demasiado hermoso
starstarstarstarstar Darío C
Hotel boutique de lujo. Restaurant con variedad de comida nacional muy roca y estilo gourmet! Habitaciones con diseńo clásico de muchos detalles y lujo. Desayuno es muy pobre para la tarifa que se paga. Tienen bastantes promociones y es mas económico comparando con la casa Gangotena (pero tambn es menos en calidad de los interiores). Parquedero de tiene que usar publico “Cadisan” ubicado a 5 min caminando. Excelente opción para los turistas que buscan conocer el centro historico con sus museos y visitar el palacio Carondelet (entradas limitadas diarias) o visitar al Sr Presidente :)
starstarstarstarstar Acevedo Pictures
El Hotel Plaza Grande es excelente para personas que deseen pasar un momento espectacular en el Centro Histórico de Quito. Relación costo, beneficio, servicio, es muy buena.
starstarstarstarstar David Gonzalez
La gente super colaboradora y atenta a las necesidades para hacer el evento, el único lío no tiene que ver con ellos puesto que es la ubicación muy complicado el ingreso puesto que la calle es cerrada y el tráfico muy pesado ni bien te estacionas para poder ingresar te sale un policía o agente de tránsito a molestar que no se puede pasar que deje le pregunto. A misuperior y bueno puede estacionar pero solo un momento porque es prohibido y de donde estacionar hasta el local son casi como 30 metros que si es mucho equipo es súper complicado trasladar las cosas
starstarstar Esteban Caro
What a perfect hotel to start my holiday! I spent a lot of time deciding on where to stay. So happy I chose hotel plaza grande. Perfect location and so well appointed! Quiet at night in square so good night sleep. When arriving, Independence square is closed off to cars so you need to alert staff with a brief walk to hotel. The staff is very attentive. Food is very good. Do not miss their fresh juices at breakfast. Blackberry/guayaba mix is the best. Thank you fabulous hotel!
starstarstarstarstar Mary Lee Malovany
Worst vegetarian menu I have tried in my life. Leftovers of salad and boiled potato in a wedding MENU.
star Andrea Gallo
Lovely hotel, staff, food all good
starstarstarstarstar June Hansen
Being on vacation in Ecuador for latest 2 weeks, we planned to spend 2020 New Year Eve in Quito and were recommended Plaza Grande Hotel - a (supposedly) 5-star hotel in historical center on Quito. We had a Plaza View Suite booked for 2 nights, which they have only 3 of and which cost just a bit less than USD 500 per night at this time. "Plaza View Suites offer a magical experience" according to their site. Magical experience it was indeed.
Having some past experience with historical properties in town centers, before making a final confirmation, I inquired through an agency organizing our Ecuador holidays about possible noise levels in the rooms. The rooms are absolutely soundproof, the hotel assured the agency. It also says "rooms soundproof" on hotel's ad on Tripadvisor. Of course, it was too late, but when we arrived to Plaza Grande on the 30th of December, I asked the same question when checking-in. "Absolutely no noise" the receptionist named Anna-Maria answered.
There was indeed absolutely no noise in the corridor, while we were walking to the room accompanied by a bellboy. But when he opened the door of our "magical experience suite" we were hit by a cacophony of noise from the square: music, laughter, couple of people shouting into microphones on different sides on the plaza. You could ever hear what people on the street below were talking about. The Suite turned-out to be a corner room and it had 5 windows going around, including the bathroom - each of these windows an old loose-fitted double-glass, which was passing the noise as though they didn't exist. Of course, I went down to reception right away and told Anna-Maria about the issue. We are full today, she shrugged, so nothing really she can do.
After spending another half hour in the room, both my wife and I understood that we will never be able to rest in this "magic Suite" - neither during the day, nor during the night and our next 2 days will be completely ruined. Being in the room was like sitting in the middle of the square with pre-New Year festivities going on. Thus I called a director of our tour agency, told him about the issue and told him that we need to move elsewhere. He asked me to wait, while he will talk to Plaza Grande, except there were no solutions found, so I booked online a room in Marriott myself. After 2 hours of staying in Plaza Grande, we were finally picked-up by the agency and driven to Marriott. As it turned-out later, Plaza Grande is a sister-property of Swissôtel Quito and there were rooms avaialble for our dates there. Except nobody at Plaza Grande bothered to offer us or our tour agency a simple solution of moving us over to Swissôtel.
Afterwards a director of our tour agency contacted Juan Utreras - a GM of Plaza Grande requesting to make a refund of the money. Since it was not us, the clients, who didn't show-up or changed their minds and decided to cancel in the last moment. It were the facilities of the hotel that didn't correspond to a 5-star hotel level and didn't correspond to what is advertised and was promised to us in particular in respect to room noise level. "It is not in the policy of the hotel to refund the money" - Sr. Utreras answered. Most likely it is in the policy of Plaza Grande and Sr. Utreras in person to give false advertisements and sell rooms that are not corresponding to any star hotel category for nearly USD 500 per night.
And the simple fact is that this issue is very easy to fix (of course, not when you have clients in the room already). The building itself is a colonial Spanish one with nearly fortress-like walls. You just need to install proper windows - something which isn't that difficult and even not very expensive. But this requires some kind of management and care about the guests - something that isn't present in Plaza Grande.
star Leonid Z
Hermoso lugar, salones amplios y con temáticas según la ocacion. Tiene acceso a una terraza desde donde podrás aprecias el panecillo y la plaza grande . En las noches recorrer el centro histórico . El servicio es excelente y la comida igual.
starstarstarstarstar Eduardo Medina
Beautiful hotel. We stayed in a huge comfortable room. The restaurants are excellent, and all the staff is extremely friendly and helpful. It's right on the Plaza Grande, so it's good to look out and see what's happening. We were here for the celebrations of the founding of Quito which we could watch from our room and the restaurant.There is also a downside to being right on the plaza, though, as it can be kind of noisy.
starstarstarstarstar Ben Clark
This is one on my favorite place, they have the best costumer services! They are so nice! The food its good!! ❤😊👌💛💕💕💕 if you want to feel like traditional things to quito!!! You should love it 👏👏👏👏
starstarstarstar Gabriela Columbo
This hotel is amazing. Right down in the old town area. The front desk was always very helpful and would go out of their way to help you. The restaurant on the main floor was wonderful and very friendly. Had a rose on my pillow with a chocolate and they place slipper mates beside your bed every night. The rooms are nice and bathrooms as well. The view from the top floor at night is amazing with everything lit up. Absolutely gorgeous!
starstarstarstarstar Judi Ketzel
Location and environment is very nice.I have no experience with the rooms, however, service for the restaurants is far from being 5 stars.Food is good and the quality/price is excellent, however, it is NOT possible to make a reservation!I wasted 20 minutes on the phone just to be informed that reservations are not taken.So, if you are ready to get there and not find a table or wait for hours, risk going in the evening to this place.Certainly not 5 stars!!!
starstar Magdalena Barreiro
It was an absolutely majestic hotel. Beautifully appointed, spacious rooms. Location was perfect on independence square. The staff was extremely helpful, cordial and professional--from confirming flights to obtaining needed personal items from nearby stores. Their English was also excellent.
starstarstarstarstar Leah Gross
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