A estadia no geral foi muito boa, porém achamos o ambiente (em termos de decoração) bastante carregado, talvez por causa do excesso das cores vermelha e dourado. O quarto era confortável, porém notamos que um dos lados do colchão já estava meio "viciado" e pendia para o lado de fora da cama. O carpete tinha manchas que infelizmente davam a aparência de sujeira, muito embora estivessem limpos, tanto nos quartos, quanto nas areas comuns. O Café da manhã era bem completo, mas a apresentação da comida era pouco prática, embora charmosa. As vezes o simples é mais elegante que o complexo. No geral, o hotel tem uma boa localização, numa área tranquila e arborizada. Havendo uma reformulação de decoração e uma melhor conservação. O Staff é atencioso e habilidoso.
starstarstarstar L. D. Bonadiman
Update: please confirm and reconfirm with the staff that breakfast is included in your reservation or not. We had been told it is included and we enjoyed it daily. We got charges later on!
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Location is perfect. Staff are very helpful and friendly. Breakfast is served is the newly renovated restaurant. Overall a great experience. Rooms are small, so you might be better to leave the stroller with the reception if you are travelling with kids.
starstarstarstar Nazanin Hazrati
Hotel con un personal genial u habitaciones muy amplias
starstarstarstarstar Augusto Big
We loved this hotel. State of the art facility and the staff was very welcoming. Special thanks to housekeeping, barkeeper and the breakfast staff as they were very friendly and took care of us. We will definitely come back. Thumbs up.
starstarstarstarstar Frank Hefner
Um hotel com muito charme e qualidade no atendimento. 5 estrelas
starstarstarstarstar Sonia bettencourt
Really nice hotel, very clean rooms. Friendly and helpfull staff. Perfect location!
starstarstarstarstar Paul Gampp
Stayed in Sofitel during Web Summit for 3 nights, and was quite glad that I did. Excellent central location, competent and friendly service. Beautiful common area, and well designed too outside and inside. Nice bar too, well stocked. As Accor Platinum Member, enjoyed the complimentary drinks, platinum amenity, and suite upgrade. Suite was spacious, tasteful, clean, and with good quality furnishings in the rooms and bathrooms. All in all, perfect stay. It doesn't come particularly cheap in comparison with other hotels in the area, but luxury and quality are winning combo for me.
starstarstarstarstar Alex Golod
Right in the middle of high end shops and parks. Great tapas bar tight around the corner with thd best octopus ever! Comfortable rooms and very helpful staff.
starstarstarstarstar D LF
Viajamos en septiembre (2021), nos gustó mucho todo lo que un hotel de este nivel proporciona, un lugar de entrada más que agradable, un hall y unos profesionales correctos, se nota la profesionalidad y el trato elegante. La habitación comodisima, limpieza, espacio, cama en la que te pierdes, literalmente, quizás algo blanda para mi gusto pero el colchoncillo que ponen entre el colchón y tú y se nota. Te abren la cama de noche, zapatillas, toallas y el gel y productos del baño de Hermes.. sin palabras, somos adictos en casa a el, su perfume dura. Buen secador en el baño, bolsitas intimas, kleenex,.. todo está cuidado, incluso la moqueta que ayuda a amortiguar los ruidos de tacones y maletas en los pasillos y dentro de las habitaciones. El parking algo caro la verdad, siendo un hotel de esa clase.. Siempre volvemos a Sofitel! Gracias!
starstarstarstarstar AtalaChateaubriand
Very lovely receptionist. High quality of breakfast.
starstarstarstarstar Irena Deineka
Really fantastic experience. Drove in and someone came out of the hotel immediately to help us. He helped us find a spot close by since we were leaving for Airport so early the next morning. When inside, we were approached by multiple people to see if we needed help. The lobby is super luxe as well!
starstarstarstarstar Ana Xhomara
One of my favorite hotels in Lisbon
starstarstarstarstar Hugo Mendes
Decent boutique style hotel. Gym is pretty terrible for a five star hotel. Staff are extremely friendly and helpful. Best pastries ever.
starstarstarstar Louis Egan
Excelente serviço!
starstarstarstarstar Paulo Lopes
Gorgeous on the outside, lobby and room a bit smaller than expected. Comfy beds, and a small but functional work area. Big pluses - location and service - both top rate! Everyone is extremely friendly especially the serving staff at the restaurant. Felt like family right away. The food is superb too, an unidentified one star Michelin in quality and presentation! Get the foie gras grapes (trick of the eye dish) and lamb for some melt in your mouth tenderness. We had it twice in our 6 day stay because it was so tasty!
starstarstarstar Dana Lee
Esse hotel realmente merece uma ótima classificação. Para começar ....toda equipe da recepção bem atenciosos e cordiais . Suites bem espaçosas e limpas . O café da manhã é bem diversificado e com qualidade . O restaurante do hotel é muito agradável , aconchegante , vale a pena apreciar as delícias q tem no cardápio. Há 4 anos atrás quando nesse hotel nos hospedamos em Lisboa , foi muito marcante positivamente. Alguns funcionários se destacam de uma forma maravilhosa ( um deles o gerente ) q tornou nossa viagem mais agradável nos auxiliando em algumas coisas necessárias . Sem dúvidas , quando retornar em Lisboa , me hospedarei nesse maravilhoso hotel .
starstarstarstarstar Andréia Moura
Simpatia, atendimento óptimo, agora a abrir renovado totalmente.
starstarstarstarstar Emanuel Marques
Serviço de bar com bom atendimento
starstarstarstarstar Madalena Freitas
Su atención directamente relacionada con el estándar de servicio de Sofitel. No son mis preferidos pues siguen ese manual distante y poco personalizado de los pequeños hoteles. Sus instalaciones están a mi criterio, fuera de una experiencia contemporánea del diseño interior.
starstarstar Leonardo Padilla
Tendo em conta qualidade preÇoestÁ ao melhor estilo para gente normal ou pouco exigente, altamente recomendÁvel,
starstarstarstar Francisco Coelho
O hotel é maravilhoso, só perde no tamanho do guarda roupa que é mt pequeno e a cama de casal que são duas de solteiro. Tirando isso, o atendimento é maravilhoso, o restaurante tem uma excelente gastronomia... todos os funcionários são extremamente atenciosos. Eu recomendo
starstarstarstar Yone Figueiredo
Hotel bem localizado, quarto e armário não muito grandes. Já conta com tomadas USB ao lado da cama.Espelho aquecido desembaçante.Café da manhã generoso.
starstarstarstarstar Marco Moreira
Adorei este hotel funcionÁrios muito educados prestativos a limpeza dos quartos nota 1.0000 amamos...o cafÉ da manhà maravilhoso....voltarei com certeza ❤🌹
starstarstarstarstar Lia Berti
Fantástico com serviço de excelência. Ótimas instalações. Localização privilegiada na luxuosa e arborizada Av. Liberdade. Custo-benefício bom devido à altíssima qualidade. Quartos bem amplos, com cama aconchegante. Atendimento muito cordial com pessoal bem treinado. Café da manhã delicioso com muitas opções saudáveis O atendimento na recepção é ótimo, staff muito solicito educados e gentis. Agradecimento especialao Guest Relations Karim Aly que fornece várias indicações sobre restaurantes,ao Telmo, a Claudia, ao Luciano, a Sonia e aos demais colaboradores todos muito simpáticos. O Sofitel Lisboa Liberdade será por mim sempre indicado aos amigos que irão a Lisboa.
starstarstarstarstar Osmair A Grispan
La comida exquisita. Solo fui para comer con mi familia, todo estupendo menos que perdí mi anillo.
starstarstarstar Carla Simon
El trato del personal muy bien. La habitación genial, pero la cama, mejor dicho el colchón se hunde. Pero por lo general muy bien. En cuanto a precio creo q excesivo, si bien es verdad q comparado con otros muy bien.
starstarstar Isidro Sanchez
Muy buen hotel con sus servicios y personal. Recomendable.
starstarstarstarstar Domingo Mederos
Seven nights stay had been pleasant and comfortable. Staff was very attentive and breakfast was good enough. However the size of room was a bit smaller than I expected at a five star hotel. The location was perfect for work, tour and shopping. Dinner in the restaurant at the ground floor of the hotel was excellent and enjoyable and tasty.
starstarstarstar Kunwoo CHO
Super staff!!! Luxury hotel. Love it ...
starstarstarstarstar Bart Beekman
Es la tercera vez que vengo la verdad que estaba muy contenta y realmente la atención es buena por parte del personal ,pero considero que si en esta época del año se necesita más personal se debería de cambiar la política de empresa y contratar más personas ,creo que el cliente no debe esperar dos hora y media en que le den la habitación y que cuando uno sale después de desayunar a las 12,00 horas vuelva a las 14,30 horas y su habitación siga sin estar arreglada ,cama sin hacer ,cuarto de baño sin hacer, no me parece que sea de recibo ... No se si Dios quiere volvere al año que viene a este hotel ,me da mucha pena ,pero no me gusta llamar quejarme ,no es lo mío, no me importa pagar siempre y cuando reciba una atencióncomo corresponde .
starstarstar Maria del Carmen del Portillo
Great location. Nice rooms and friendly staff
starstarstarstar Christine prevost
We were there to celebrate our anniversary, hotel provide us some surprise gift. The staff are professional and attentive. Breakfast is perfect, with wide variety of choice and delicious. The hotel is not new, but well maintained. Overall recommended.
Just one thing, the shower temperature is not stable, it's either too cold or too hot.
starstarstarstarstar Nicole Y
Highly recommended for this 5 stars property. Rooms are very well kept and maintained on the daily basis. Friendly front line personnel to make your stay a memorable experience. A nice full service restaurant and the price is reasonable. Location of this property is second to none.
starstarstarstarstar Robin Yap
If anybody is trying to find good deals for hotels visit HotelBuIIy. com booked a hotel on there and they had the best rates anywhere!
Well located and professionally run. The concierge were helpful, knowledgeable and affable. My room was spacious, well-equipped and the housekeeping staff were great. Only things to mention are that the fitness area is pretty minimal and there is no swimming pool.
starstarstarstarstar Travis Brink
Well located and professionally run. The concierge were helpful, knowledgeable and affable. My room was spacious, well-equipped and the housekeeping staff were great. Only things to mention are that the fitness area is pretty minimal and there is no swimming pool.
starstarstarstarstar Skye Reeve
A really nice hotel conveniently located in the centre of Lisbon not far away from the historical centre and by the metro. Everything is super clean, the Avenida view is just splendid and the breakfasts are great with many fruit options. Also the staff is pretty attentive and polite. The wi-fi speed is ok. As for the furniture and technical appliances they are a bit outdated (our air conditioner was really loud) but in good condition. But be really careful with your bills (especially in the restaurant) and sure to double check to avoid any surprise charges. Overall, a pleasant experience in Lisbon that we wold love to repeat!
starstarstarstar Екатерина Ермишина
Week of 4 Feb 2019.... Stayed in room 407.Pictures of room and view of street from room are attached. Also, plenty of food pictures from our daily lunches in the hotel restaurant. Food was EXCELLENT. Service was EXCELLENT. Wonderful people work in this hotel!
starstarstarstarstar Barry K
Excelente servicio, personal muy cordial, atento a todos los detalles, detalles de bienvenida y despedida, buena información turística, excelente desayuno. Hotel sobrio y elegante, muy bien ubicado a minutos andando del centro histórico . Nos sentimos muy a gusto. Para recomendar.
starstarstarstarstar Mariano “Marian1970” Javier
Nuestra estadía fue muy agradable. Vuestro personal nos atendió muy bien. Excelente el desayuno, aunque por momentos no es lo ideal esperar que preparen los huevos, es preferible tenerlos hechos y a disposición del huésped.
starstarstarstar Elemer Colin Gavin Janovitz
Excelente servicio, personal muy cordial, atento a todos los detalles, detalles de bienvenida y despedida, buena información turística, excelente desayuno. Hotel sobrio y elegante, muy bien ubicado a minutos andando del centro histórico . Nos sentimos muy a gusto. Para recomendar.
starstarstarstarstar Mariano Javier “Marian1970”
Muy lindo Hotel, excelente ubicacion. El desayuno de primera. Los cuartos comodos y el personal es muy servicial y amable, lo que no es comun en Lisboa lamentablemente. Y finalmente el restaurant del hotel es tambien muy bueno, con un precios razonables.
starstarstarstarstar Gaston Calderon
En general buena, yo me he hospedado en muchos hoteles de vuestra cadena y casi nunca me han pedido firmar una garantía solo han tomado mis datos de tarjeta lo cual me parece para un cliente menos agresivo. Pero en este hotel me pidieron una garantía de 1200 euros a pesar de haber tomado tres habitaciones con desayuno y pagado de antemano. Luego a mi salida me han preguntado si tuve consumos he dicho que NO y el empleado de conserjería me dijo que había dado de baja la garantía. Esto fue a mi salida del hotel día 10 de agosto, aun a la fecha 18 de agosto este importe figura en mi tarjeta y no ha sido dado de baja y hoteles de otras cadenas que he tomado después, durante mis vacaciones y que nunca había ido ya me dieron de baja sus garantías. Espero que rápidamente esto sea dado de baja. Saludos. Juan Ameneiros
starstarstar Juan
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