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star star star star star Rua Capelo N. 5, In Lisbon (Chiado), Near Rossio Square, Near Santa Justa Elevator, Lisbon, Lisbon Region and Setúbal 1200-224, Portugal
I wish if there is 10 stars review What an amazing experience we had in this hotel from all aspects.Let’s start with the location which I believe is the best location in the whole city, anything that will pop up into your mind you google it and it is 10 mins walking distance at most.Then the fascinating staff, I have not enough words to describe how much kindness and hospitality the received us with, the concierge was very helpful also the doorman and everyone working on this hotel in all shifts.Let me conclude with the great and comfortable stay we had in their well designed room.To make the story short,, this experience made my whole trip.
Absolutely an incredible experience. From the second we checked in to check out. The decorof the hotel is beautiful. The Lobby and bar are magnificent as well as the rooms. The staff was phenomenal. Friendly, polite, helpful and beyond respectful. Also, the location was perfect. 100 percent would recommend TheIven. Absolutamente una experiencia increíble. Desde el momento en que nos registramos hasta la salida. La decoración del hotel es preciosa. El vestíbulo y el bar son magníficos, al igual que las habitaciones. El personal fue fenomenal. Amable, educado, servicial y más que respetuoso. Además, la ubicación era perfecta. 100 por ciento recomendaría The Iven.
Truly an amazing experience and stay in Lisbon. The staff, front desk and hospitality was on point and and the entire hotel was well operated. Very clean and even pleasant poo-pourri. Highly recommend visiting the beautiful bar, the bartenders were very helpful and the drinks were lit! Great ambiance. Verdaderamente una experiencia increíble y estancia en Lisboa. El personal, la recepción y la hospitalidad estuvieron a punto y todo el hotel estuvo bien operado. Poo-pourri muy limpio e incluso agradable. Recomiendo encarecidamente visitar el hermoso bar, los camareros fueron muy serviciales y las bebidas estaban encendidas. gran ambiente
Absolutely an incredible experience. From the second we checked in to check out. The decor of the hotel is beautiful. The Lobby and bar are magnificent as well as the rooms. The staff was phenomenal. Friendly, polite, helpful and beyond respectful. Also, the location was perfect. 100 percent would recommend The Iven.
Truly an amazing experience and stay in Lisbon. The staff, front desk and hospitality was on point and and the entire hotel was well operated. Very clean and even pleasant poo-pourri. Highly recommend visiting the beautiful bar, the bartenders were very helpful and the drinks were lit! Great ambiance.
O estacionamento é muito precário, mas o hotel é magnífico
Literally one of the best hotels I’ve ever stayed at! The staff is incredible I cannot express how amazing they were. The rooms were clean and comfortable. The hotel bar and restaurants were 10/10! I would highly recommend anyone stay here. It’s a great location close to everything!
Outstanding hotel! Feels like it had been here forever but it’s new. Very hip cool vibe. Staff are top notch and very helpful. The bar and bathroom (yes bathroom) are gorgeous and quite a happening place (the bar). Staff at the bar are a bit rude and apparently not going to the same hospitality school the hotel staff are.
The Ivens hotel, que lugar tan genial! Todos los que trabajan ahí están dispuestos a hacer de tu estadía una gran experiencia! Con un servicio espectacular y con una actitud de servicio sin igual, se esmeran para que tu estancia sea de lujo y lo logran! Las habitaciones son pequeñas pero agradables, las camas son geniales y las almohadas deliciosas, todo esta genial, en verdad lo recomiendo!!!
Inmejorable ubicacion
Excelente hotel para quem vem visitar Lisboa. A sua localização, perto de tudo e suficientemente longe da grande confusão é um dos pontos a favor. Simpatia de pessoal.
This hotel is a real gem! Located in downtown old Lisbon, it is as beautiful as it is convenient. Check-in was a real dream. After coming off a 10-hour travel day, the front desk informed me that my room was ready at 11:30 am! How great was it to take a shower and freshen up upon arrival?? A small issue with my room was seen to quickly. Operations director Antonio Leao was so attentive. I cannot imagine a more hospitable and accommodating manager. The bar at Rocco is not to be missed. If I could rate this hotel at more than 5 stars, I would. ¡Este hotel es una verdadera joya! Ubicado en el centro de la vieja Lisboa, es tan hermoso como conveniente. El check-in fue un verdadero sueño. Después de un día de viaje de 10 horas, ¡la recepción me informó que mi habitación estaba lista a las 11:30 am! ¿Qué tan bueno fue tomar una ducha y refrescarse al llegar? Un pequeño problema con mi habitación fue atendido rápidamente. El director de operaciones, Antonio Leao, fue muy atento. No puedo imaginar un gerente más hospitalario y complaciente. No se puede perder el bar de Rocco. Si pudiera calificar este hotel con más de 5 estrellas, lo haría.
Lovely hotel with a perfect location. Amazing atmosphere due to the exceptional interior design (we were amazed by the reception!) and wonderful staff. Clean and very comfortable rooms. It has one of the best breakfasts I've ever tasted!
The location is great, but I was not a huge fan of this hotel. My "city view room" was a first floor room that looked directly into the wall of another building. I felt like I was treated as a child compared to guests that were older, maybe they assumed I was not a big spender because of my age. The rooms were nice enough and the beds were comfortable, but the service was off-putting to say the least. La ubicación es excelente, pero no era un gran admirador de este hotel. Mi "habitación con vistas a la ciudad" era una habitación en el primer piso que daba directamente a la pared de otro edificio. Sentí que me trataban como a un niño en comparación con los huéspedes mayores, tal vez asumieron que no gastaba mucho debido a mi edad. Las habitaciones eran lo suficientemente agradables y las camas eran cómodas, pero el servicio fue desagradable por decir lo menos.
This hotel is a real gem! Located in downtown old Lisbon, it is as beautiful as it is convenient. Check-in was a real dream. After coming off a 10-hour travel day, the front desk informed me that my room was ready at 11:30 am! How great was it to take a shower and freshen up upon arrival?? A small issue with my room was seen to quickly. Operations director Antonio Leao was so attentive. I cannot imagine a more hospitable and accommodating manager. The bar at Rocco is not to be missed. If I could rate this hotel at more than 5 stars, I would.
The location is great, but I was not a huge fan of this hotel. My "city view room" was a first floor room that looked directly into the wall of another building. I felt like I was treated as a child compared to guests that were older, maybe they assumed I was not a big spender because of my age. The rooms were nice enough and the beds were comfortable, but the service was off-putting to say the least.
Acolhimento de feirantes! Apresento-me no hotel para encontrar hóspedes e sou recebido com hostilidade! Um na porta que está preocupado com os motoristas de transfers que lhe dão comissão e vira as costas aos outros, em seguida, um recepcionista/concierge que não é capaz de sorrir, arrogante e carrancudo. O hotel pode ser simpático mas o staff NUNCA deveria trabalhar no acolhimento!
Hotel incrível. Tudo perfeito. Decoração linda, serviço impecável. Recomendo muito.
Gran ambiente. Un bar maravilloso con un muy buen servicio. La carta de vinos como el menú eran suficientemente amplios para satisfacer los gustos de todos. Sin lugar a duda un lugar para visitar!
Uau. Maravilhosa decoração e super envolvente. Boa carta de bar e staff acessível. Um must go.
Refeição ótima num espaço lindissimo e com um staff super simpático!!!
Hotel impresionante, diseño sorprendente y muy agradable. Dispone de 3 sitios diferentes (productos del mar, barra con tapas e italiano). Sin duda muy recomendable para disfrutar en pareja o con amigos. Música muy divertida!
Great ambiance, but this hotel has a lot to fix… service was poor from both the F&B outlets as well as the reception on some occasions, F&B overall quality was far below acceptable. Cool rooms and nice decor, although very small — hotel did not honor full Marriott Bonvoy benefits. Many other good options in town, I would avoid this one for the moment.
Great ambiance, but this hotel has a lot to fix… service was poor from both the F&B outlets as well as the reception on some occasions, F&B overall quality was far below acceptable. Cool rooms and nice decor, although very small — hotel did not honor full Marriott Bonvoy benefits. Many other good options in town, I would avoid this one for the moment.
Great ambiance, but this hotel has a lot to fix… service was poor from both the F&B outlets as well as the reception on some occasions, F&B overall quality was far below acceptable. Cool rooms and nice decor, although very small — hotel did not honor full Marriott Bonvoy benefits. Many other good options in town, I would avoid this one for the moment.
Excelente hotel num ambiente mágico e tropical que recria e nos transporta às aventuras e locais da grande epopeia de Roberto Ivens em terras africanas. Tive a oportunidade de fazer uma visita guiada a todos os espaços comuns e à suite 601, um quarto maravilhoso com todo o conforto imaginável e recheado de pormenores fantásticos. Vai certamente ser um sucesso numa das melhores zonas de Lisboa. Parabéns pelo excelente bom gosto.
We were very impressed with The Ivens - a strategically located hotel in the heart of Lisbon. The hotel has an explorer theme, and the decor was really interesting.We felt like home on our first visit. The service by the staff was excellent… from the gentlemen in the front, to the concierge, receptionist as well as the team.The turndown service is something we looked forward to every night as we get a small gift or a nice card with suggestions on where to explore in the neighborhood.Special thanks to the friendly concierge, Jose, who helped us buy football tickets at the last minute, and even got excellent seats.Would give six stars if it was possible. Overall HIGHLY recommended hotel…..
We were very impressed with The Ivens - a strategically located hotel in the heart of Lisbon. The hotel has an explorer theme, and the decor was really interesting.We felt like home on our first visit. The service by the staff was excellent… from the gentlemen in the front, to the concierge, receptionist as well as the team.The turndown service is something we looked forward to every night as we get a small gift or a nice card with suggestions on where to explore in the neighborhood.Special thanks to the friendly concierge, Jose, who helped us buy football tickets at the last minute, and even got excellent seats.Would give six stars if it was possible. Overall HIGHLY recommended hotel…..
Excelente hotel num ambiente mágico e tropical que recria e nos transporta às aventuras e locais da grande epopeia de Roberto Ivens em terras africanas. Tive a oportunidade de fazer uma visita guiada a todos os espaços comuns e à suite 601, um quarto maravilhoso com todo o conforto imaginável e recheado de pormenores fantásticos. Vai certamente ser um sucesso numa das melhores zonas de Lisboa. Parabéns pelo excelente bom gosto.
We were very impressed with The Ivens - a strategically located hotel in the heart of Lisbon. The hotel has an explorer theme, and the decor was really interesting. We felt like home on our first visit. The service by the staff was excellent… from the gentlemen in the front, to the concierge, receptionist as well as the team. The turndown service is something we looked forward to every night as we get a small gift or a nice card with suggestions on where to explore in the neighborhood. Special thanks to the friendly concierge, Jose, who helped us buy football tickets at the last minute, and even got excellent seats. Would give six stars if it was possible. Overall HIGHLY recommended hotel…..
Ótima estadia neste incrível hotel novo e central em Lisboa. Os padrões e os serviços são muito elevados, tivemos o prazer também de ser atendidos pela GM, ela tem sido incrível durante toda a estadia e garantiu que toda a equipe atenderia nossas solicitações.
Gran estancia en este increíble hotel nuevo y céntrico en Lisboa. Los estándares y los servicios son muy altos, también tuvimos el placer de ser asistidos por el gerente general, ella ha sido increíble durante toda la estadía y se aseguró de que todo el equipo cumpliera con nuestras solicitudes.
Great stay in this amazing new and central hotel in Lisbon. Standards and services are very high, we had the pleasure also of being assisted by the GM, she has been amazing during the whole stay and made sure the whole team would accomodate our requests.
Um hotel recém inaugurado no centro da cidade de Lisboa com um serviço espectacular.Visitei o Hotel Ivens e ao entrar você se sentiu muito relaxado. O cheiro é bom e a equipe imediatamente cuida de você. Todos foram muito profissionais durante a fase de soft opening e tudo correu bem. Os quartos estão muito bem decorados e têm um aroma agradável. O serviço de abertura de cama até borrifou a cama com perfume. Na minha suíte, eu tinha dois banheiros incríveis com amenidades de banho Jo Malone e muito espaço para roupas.O café da manhã era a la carte devido às restrições do COVID e a escolha que estava incluída na tarifa do B&B era pequena, no entanto, por uma taxa adicional, outros itens estavam disponíveis. A qualidade do café da manhã era muito boa e tudo estava fresco. Eu não gostei que uma escolha tão pequena para o café da manhã estivesse incluída, outros hotéis 5 * oferecem, por exemplo, Ovos Benedict como um item padrão. A academia do hotel está localizada no subsolo, oferecendo equipamentos realmente básicos, como esteira ou cross-trainer, porque o espaço é restrito. Espero que eles consigam equipamentos adicionais, como um TRX, para fazer pelo menos alguns exercícios básicos. Nosso concierge tinha um bom conhecimento da área e deu conselhos úteis. Ele foi atencioso e se lembrou de tudo. As tarefas foram realizadas muito rapidamente e superaram minhas expectativas.Na noite anterior ao check out, eles deixaram uma bolsa de fragrâncias que eu poderia levar, o que me surpreendeu. Cada detalhe é pensado nesta propriedade. Ao todo, eu estava feliz e o serviço foi bom para ter uma estadia memorável.
Staff irrepreensível, decoração soberba e óptimas condições! Muito bem localizado.
Un hotel recién inaugurado en el centro de la ciudad de Lisboa con un servicio espectacular.He visitado The Ivens Hotel y al entrar te sentiste muy relajado. El aroma es agradable y el personal se ocupa de ti de inmediato. Todos fueron muy profesionales durante la fase de apertura suave y todo fue bien. Las habitaciones están muy bien decoradas y tienen un agradable aroma. El servicio de cobertura incluso roció la cama con perfume. En mi suite, tenía dos baños increíbles con amenidades Jo Malone y mucho espacio para ropa.El desayuno era a la carta debido a las restricciones de COVID y la opción que estaba incluida en la tarifa del B&B era pequeña, sin embargo, por un cargo adicional, había otros artículos disponibles. La calidad del desayuno era muy buena y todo estaba fresco. No me gustó que se incluyera una opción tan pequeña para el desayuno, otros hoteles de 5 * ofrecen, p. Ej. Huevos Benedict como artículo estándar. El gimnasio del hotel está ubicado en el sótano y ofrece un equipo realmente básico, como una cinta de correr o una bicicleta elíptica, porque el espacio es limitado. Espero que obtengan equipo adicional como un TRX para hacer al menos algunos ejercicios básicos. Nuestro conserje conocía bien la zona y nos dio consejos útiles. Estaba atento y recordaba todo. Las tareas se realizaron muy rápido y superaron mis expectativas.La noche antes de salir me dejaron una bolsa de fragancia que pude llevar, lo que me sorprendió. Cada detalle está pensado en esta propiedad. En general, estaba feliz y el servicio fue bueno para tener una estancia memorable.
A newly opened hotel in the city center of Lisbon with spectacular service.I have visited The Ivens Hotel and upon entering you felt very relaxed. The scent is nice and the staff immediately takes care of you. Everyone was very professional during the soft opening phase and everything was good. The rooms are very nicely decorated and have a nice scent. The turndown service even sprayed the bed with perfume. In my suite, I had two amazing bathrooms with Jo Malone amenities and a lot of space for clothing.The breakfast was a la carte due to COVID restrictions and the choice that was included in the B&B rate was small, however, for an additional charge, other items were available. The quality of the breakfast was really good and everything was fresh. I didn’t like that such a small choice for breakfast was included, other 5* hotels offer e.g. Eggs Benedict as a standard item. The gym in the hotel is located in the basement offering just really basic equipment like a treadmill or cross-trainer because there was restricted space. I hope they’ll get additional equipment like a TRX to make at least some core exercises. Our concierge had a good knowledge of the area and gave useful advice. He was attentive and remembered everything. The tasks were done very quickly and exceeded my expectations.The night before checking out they left a fragrance pouch I could take, which surprised me. Every detail is thought through in this property. All in all, I was happy and the service was nice to have a memorable stay.
Um hotel absolutamente incrível. O serviço e o nível de atenção são incríveis. A localização não poderia ser melhor. Dois restaurantes com estrelas Michelin ao virar da esquina.
Este hotel é uma visita obrigatória em Lisboa. Tive a sorte de ser um dos primeiros hóspedes a ficar lá e fiquei muito feliz por isso. O serviço é incrível, a decoração e os quartos são lindos, a localização é literalmente A MELHOR de Lisboa, sem falar no delicioso e exclusivo cheiro de jo Malone que se espalha por todo o hotel. Eu ficava encantado de sentir o cheiro toda vez que chegava. Além disso, tomamos café da manhã incluído com a nossa reserva e foi INCRÍVEL! Recomendo a 100% este local, mesmo que seja apenas para experimentar o seu bar ou um dos restaurantes. Grite à Mariana e à equipe por nos fazerem sentir como se estivéssemos em casa durante a nossa estadia! Não vou ficar em nenhum outro lugar na minha próxima visita a Lisboa.
No puedo expresar con palabras lo increíble que es este hotel, desde el personal INCREÍBLE hasta todos los detalles que tiene este lugar. ¡¡No puedo esperar a volver pronto !! Lo mejor de Lisboa !! 😍😍
Un hotel absolutamente asombroso. El servicio y el nivel de atención es increíble. La ubicación no podría ser mejor. Dos restaurantes con estrellas Michelin a la vuelta de la esquina.
Este hotel es imprescindible en Lisboa. Tuve la suerte de ser uno de los primeros huéspedes en quedarme allí y estaba tan feliz de haberlo hecho. El servicio es increíble, la decoración y las habitaciones son hermosas, la ubicación es literalmente LA MEJOR de Lisboa, sin mencionar el delicioso y exclusivo olor a jo Malone que se esparce por todo el hotel. Estaba encantado de olerlo cada vez que llegaba. Además, teníamos el desayuno incluido con nuestra reserva y ¡fue INCREÍBLE! Recomiendo al 100% este lugar, incluso si es solo para probar su bar o uno de los restaurantes. ¡Grita a Mariana y al equipo por hacernos sentir como en casa durante nuestra estadía! No me quedaré en ningún otro lugar en mi próxima visita a Lisboa.
My girlfriend and I stayed at the Ivens for a quick vacation to Lisbon. It was the first week they were open - and everything was amazing! Beautiful designed common spaces/restaurants, thoughtfully designed rooms, and highly attentive service. Will definitely stay again next time i'm in Lisbon!
I can’t put in words how amazing this hotel is, from the AMAZING staffing to the every single detail this place has. I can’t wait to come back here soon!! The best in Lisboa!! 😍😍
An absolutely amazing hotel. The service and the level of attention is incredible. The location couldn’t be better. Two Michelin star restaurants just around the corner.
This hotel is a must in Lisbon. I was lucky to be one of the firsts guests to ever stay there and I was so happy I did. The service is incredible, the decor and rooms are beautiful, the location is literally THE BEST in Lisbon, and not to mention the delicious exclusive jo Malone smell that’s sprayed all over the hotel. I was delighted to smell it every time I arrived. Also, we had breakfast included with our reservation and it was AMAZING! I 100% recommend this place, even if it’s just to try out their bar or one of the restaurants. Shout out to Mariana and the team for making us feel like we were at home during our stay! I won’t stay any other place on my next visit to Lisbon.
Esta é a minha segunda estadia no The Ivens em 2 semanas. Hotel fantástico, o serviço é mais de 5 estrelas. Você sente vontade de estar em casa. O design interior aconchegante e os quartos confortáveis tornaram meu tempo de lazer algo especial. A localização é provavelmente uma das melhores de Lisboa !!!
Esta es mi segunda estadía en The Ivens en 2 semanas. Fantástico hotel, el servicio es de más de 5 estrellas. Te sientes como en casa. El acogedor diseño interior y las cómodas habitaciones hicieron de mi tiempo libre algo especial. ¡La ubicación es probablemente una de las mejores de Lisboa!
This is my second stay at The Ivens in 2 weeks. Fantastic hotel, service is more than 5 stars. You feel like being at home. The cozy interior design and comfortable rooms made my leisure time something special. Location is probably one of the best in Lisbon!!!
Rua Capelo N. 5, In Lisbon (Chiado), Near Rossio Square, Near Santa Justa Elevator, Lisbon, Lisbon Region and Setúbal 1200-224, Portugal
The Ivens Hotel was home to the first luxury warehouse in the city in the XIX century as well as of the first Portuguese public. The iconic building is in every way representative of the XIX century, a period which has marked the spirit and culture of Lisbon. The hotel has 87 unique and comfortable rooms, of which ten are spacious suites including two signature top floor suites. The entrance was mapped to resemble the journey of Ivens and Capelo, two of greatest Portuguese explorers to unveil Africa back on the XIX century. The hotel holds three cinematic dining areas designed by Lázaro Rosa Violan who offer a journey through Italian cuisine, al fresco dining and a "Barra" area.
