Parking lot had trash and glass booze bottles. The breakfast that others had bragged about was an apple bottle of water and a granola bar. But the pool was open. Good thing Dennys BKing and McDonald's are very close by. Need to update TVs.
starstarstar Verified Hotel Guest
Comfortable beds The entire place was filthy. The hallways were dirty, the room was dirty. We picked visible garbage up off of the carpet in our room. Behind the tv credenza was just a pile of dust and garbage. Disgusting.
starstar Susan
The pool and whirlpool were wonderful. Perfect temperature. Lovely room king bed was great. Nice couch. Pool was in need of a vacuum, lots of scraps of paper and junk on the bottom. Was a plastic cup in our trash bin, makes you wonder about cleaning, but all seemed clean otherwise.
starstarstarstar David
Location. Used to be greatest, good staff has left, and lagging now. Front desk staff never around, you need to search them out. Housekeeping was great but running on very low staff. Feel the lobby area could somewhat reopen with front desk cleaning instead of sitting in back office all the time, other hotels do this.
starstarstar Verified Hotel Guest
The hotel was shabby and needed updating.
starstar Laura
That the pool area was open and everything was easy to find. Mandatory masks, no breakfast
starstarstarstarstar Kristen
The shower Covid-19 Specifically the breakfast but nobody could do anything about this. They were just being safe
starstarstar Verified Hotel Guest
Staff are very helpful & friendly. We love the pool & hot tub no overpowering smell of chlorine! The breakfast is great! Lots of variety & very tasty! Clean rooms & extra pillows. Close to Children's Hospital. We love staying at this hotel! Everything was superb :)
starstarstarstarstar Verified Hotel Guest
All the extras
starstarstarstarstar Verified Hotel Guest
Nice breakfast included Rooms very warm and air make annoying whistling/ chirping sound that kept waking us up at night.
starstarstarstar Russell
Great staff! Good breakfast buffet in the morning!
starstarstarstarstar James
Room very clean. Pool & hot tub well maintained. Breakfast was wonderful with lots of hot and cold options. Got a little noisy with people in and out of their rooms into the nigh but they weren't really noisy- just the sound of doors opening & closing. Overall I am very pleased with my stay and we booked again for a few weeks out.
starstarstarstarstar Verified Hotel Guest
The breakfast The bed was a bit small.
starstarstarstar Connie
The price was right, the location, the rooms, the breakfast were all good. I had a major customer service issue--an integrity issue with a staff member. I have stayed here before and one thing that is true for both times is that there is no manager available and no one with any managerial authority.
starstarstarstar Tawana
I enjoyed my stay. Clean rooms & nice staff.
starstarstarstarstar Verified Hotel Guest
The location near to our event
starstarstarstar Bonnie
Pool area child free after 10pm, great selection for breakfast Very satisfied
starstarstarstarstar Verified Hotel Guest
The front day manager was friendly, helpful and represented his hotel in a professional, personal and efficient manor! He rocks!
starstarstarstarstar Verified Hotel Guest
Customer service all art No everything was fine
starstarstarstarstar Verified Hotel Guest
Location and staff were great. Towels and bed covers were not clean. There was hair on one the washcloths and what appeared to be cat or dog hair on the bed.
starstarstar Verified Hotel Guest
There was nothing visible in the booking that said if you have a dog it is $30 charge a night. We paid $60 for two nights, our dog is very well-trained, and doesn't shed. We will not stay or book at your accommodations again.post your fees on all
starstar Kate
Free breakfast and happy hour for 2 hours.
starstarstarstarstar Verified Hotel Guest
The breakfast was good. The front desk clerk was helpful.
starstarstarstarstar Verified Hotel Guest
It was quiet. I didn't get more than what I needed. Breakfast was good. A night light would have been nice.
starstarstarstarstar Verified Hotel Guest
Everything about this stay was great. The staff was so friendly (all of them, from the front desk to the cleaning staff). Managers reception was a nice touch. Breakfast was great. Pool was nice. Located near mall and food. Nothing. Perfect stay.
starstarstarstarstar Verified Hotel Guest
Staff was friendly. Happy hour and breakfast were fine. the toilet seat was not bolted down. The shower didn't work. The toilet didn't flush unless you held the lever down. This was an accessible room, but much of the things I listed would be a problem for those that need an accessible room.
star Christopher
Good continental breakfast Housekeeping was knocking on my door hours before checkout time, and that was right after they saw me enter the room. Either don't start cleaning until after checkout time or have communication with the front desk as to which guests have checked ou
starstarstar Andrea
location
starstarstarstar Verified Hotel Guest
-The pool, hottub and free breakfast -The manager reception is awesome. Feer beer and snacks provided from 5-7pm -Location is good. Exit from highway. N Nothing
starstarstarstarstar Verified Hotel Guest
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