This hotel is ghetto. Are their employees even doing their jobs correctly? TERRIBLE EXPERIENCE. But also pretty damn affordable. I took my own blankets to sleep on and feel like I must douse said blanket in gasoline and set it ablaze so that all that is left of this hotel experience is ash. NEVER AGAIN. Pay a little extra for comfort and you know the safe feeling that you wont step on a needle and get HIV.
Upon my arrival there was used soap from a previous customer in the shower. No towels (they were provided after my arrival). I specifically asked for a Non-smoking room but obviously the walls were seeping with smoke. The bed sheets were terribly dirty as well as the walls, the curtains, the couches, etc. Lamps were broken, wires exposed, no light bulbs in the bathroom. Toilet was backed up before my arrival and almost overfilled, I had to go ask for a plunger and fix the issue myself.
If I could give this hotel an honest Review I would give it a (-4) out of 5 stars. AVOID THIS HOTEL AT ALL COSTS. ;)
star Amelia Figueroa
This place is cheap.
That's about it. It took 20 minutes for hot water to heat up for a shower. It smelled like cigarettes, and there was a chair in there covered in stripper glitter. I thought it was a chair with weird fabric, but my friend corrected me that it was glitter lotion from a stripper (not surprising seeing the businesses that are nearby). The carpet felt sticky in some places. They give you only 1 towel to share between two people, and you have to put down a $10 deposit for the room key (and you only get one). I have stayed in cheap hostels before. This was the grossest hotel I have ever stayed in.
star Maï
I spent the night with my family at the Hacienda Inn on 8/21/2015. There were 2 large, probably dog urine stains in the carpet next to the front door. Who knows how long they've been there or why the staff never cleaned the carpet and removed them. The bathroom door had been kicked in and was broken. The toilet paper dispenser had been broken out of the wall many times before and was on the floor. All the towels had stains and 1 had a large blood stain. There was no remote for the TV so my wife went to the office and the Asian desk clerk was very nice and provided one. We were exhausted and went to bed almost immediately. There was no way we could get another room at the last second so late at night. The next morning we went to shower and could see mold everywhere, plus the base of the bathroom cabinet had rotted away with mold and fungus. The walls were sticky. I don't want to know why. After showering with flip flops on our feet my son was sitting on the bed drying himself with our beach towels we had brought on the trip. To my utter shock I saw a TICK walking across the pillow. I've seen many ticks when hiking, but never in a hotel or motel. I assume the Asian clerks are management and they are really nice, but don't they supervise the cleaning crew? I certainly didn't expect the best hotel either, but a tick, sticky walls, stained towels and heavy mold is too much. The tick could just be a fluke; or left behind by another guests dog, but don't hotels / motels spray for pests? After reading other negative reviews about this place there appears to be a problem. I can only assume its cost-cutting and not enough money is being spent on proper upkeep. Perhaps its under new ownership or new management. After all, the economy was bad for years and a lot of businesses went under. Many are just getting back on their feet.
star icewolfmaster
One star is being generous! Unless you like feeling like you might be murdered in your beds while you are sleeping, stay away from this hotel. Doors do not have extra latches for security or bolt locks. Window did not lock. I have never felt so unsafe in my life. Bathroom and room was not clean. Disgusting!! Questionable people hanging out in parking lot late at night. Do not stay here!!!
star tracy vietmeier
HIGH CHANCE OF BED BUGS!
I stayed two nights. The first night was fine, but I noticed that the floor, drapes, bed spread & walls were all stained & had multiple holes. I woke up the next morning with 3 bug bites on my hand & arms.
The next night I noticed that the door didn't fit the door frame, so someone could've easily kicked it down or snuck in through the bathroom window-which also didn't fit properly. I woke up the next morning with 2 more bug bites on my hand & arm.
The TV, fridge, & microwave didn't work. There was only one outlet & NO AIR CONDITIONING. Not even a fan to circulate air.
I didn't even feel safe walking to & from my room during ANY time of day. Please spend more money to get a nicer place.
star Adrienne Dallin
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