Excelente hotel. Piscina panorâmica perfeita. Ótimo para fotos.
starstarstarstarstar Sara Siqueira
Presenta buenas instalaciones, buena comida y atención. Quizas mejorar el mantenimiento de las zonas comunes, Pero respecto a los otros aspectos, nos gusto mucho la ubicación ya que por la calle posterior se encuentra una avenida que cuenta con buena dotación de alimentación y comercio, lo que permite inmediatez ante cualquier necesidad
starstarstarstarstar Ana Maria Arbelaez Vergara
Excelente servicio a nivel general, restaurante con buena vista a la playa, deliciosa la comida, buena atención, buena higiene. Habitaciones con buen servicio y comodidad, adicional de la ducha con agua tibia y fría al gusto 😃 recomendado al 100%
starstarstarstarstar Diana Tamayo
Great amenities in the room. Nice local flavors in the restaurant.
starstarstarstarstar Vlad Erik
Muy bonito todo. El personal muy amable. La comida deliciosa y las habitaciones bellas
starstarstarstarstar Lilian Crespo Rodriguez
No lo recomiendo!!! Mejores opciones por el precio que se pago. Hacía la media noche un funcionario del hotel nos abrió la habitación sin ningún aviso. Adicional deben mejorar en un 100% con la limpieza, en el desayuno del hotel el vaso en el que sirven los jugos estaba untado de labial y supuestamente era un vaso limpio. El personal el general muy amables, la piscina muy linda y vista hermosa. Sin embargo no recomendado
starstar Paula Nieto Villamil
Muy buena experiencia. Muy cómodo, amplio, bien ubicado. Podrían mejorar la variedad en el buffet
starstarstarstar Liliana Castaño
Buena ubicación, amabilidad y atención de sus trabajadores. En puente festivo poco personal para tantas personas. Pueden mejorar el menú, sobretodo la calidad de los desayunos y también mejorar la atención del bar. (estandarización del servicio) Se esfuerzan por mantener limpias lasinstalaciones.
starstarstar Ana Maria Diaz
Buena tarde. Fui con mi pareja el 20 de febrero de 2021 nos pareció que hay buena atención por parte del personal desde la entrada hasta restaurante, aseo, buena comida, lo único que sugiero es mejorar el servicio de cócteles, no pude probar si quiera un margarita tradicional, deberían capacitar a las chicas del bar en preparar mejor los cócteles y también debe haber hielo constante. Por lo demás todo bien.
starstarstarstar Javier Morelo
Pictures is not what you see online hotel is very run down and the service is bad and still waiting for my refund
star Novill Hercules
Excelente ubicación, en primera línea de playa, la vista del atardecer y el amanecer son espectaculares, la vista de la luna por la noche es increíble, muy buena atención y aseo, espectacular terraza con vista panorámica. Personal muy amable
starstarstarstarstar Mateo Vargas
Worst money’s worth I’ve seen. If more than USD 80 per night, pick another hotel.
star Guilherme Duarte
Awful! 2 stars at best. The bare minimum for drinks and food, the all inclusive is laughable, facilities are not well mantained. The only good things are the pool and roof top. I really regret mu stay there.
star Juan Niño
More of 2, max 3-star hotel. Rooms require maintenance and have bare minimum, there is no even water. Food choice is limited and not tasty as well
starstar Roman Sidorchuk
Muito lindo! Limpo organizado.Nota 10 para os atendentes, muito gentis educados e simpáticos.
starstarstarstarstar Lidi Ghion
Péssimo atendimento. Demorou mais de 2 horas para disponibilizar o quarto,Reclamei o dia inteiro sobre a água que não sai quente do chuveiro e torneira,Péssimo atendimento.
star Raul Guerreiro
Fiquei no quarto 1112, hotel com cara de velho, sujo , mau conservado, não tinha toalha,faltou papel higiênico não merece as 4 estrelas, alguém tinha que reavaliar e tirar as estrelas, além de tudo meu irmão que ficou no quarto 701, teve dinheiro roubado enquanto tomava café, coisa de 16 minutos
star Augusto Montanari
Mavarilhoso...simplesmente inesquecível. Café e almoço muito top. Funcionário muito atenciosos. Piscina maravilhosa pra vista do mar, passarela de cristal e terraço incrível. Revomendo muito.
starstarstarstarstar Prisciliane
Um hotel muito limpo, com dependências amplas e muito bem localizado
starstarstarstarstar Angela maria Vergani
Instalações: cortinas não escurecem os quartos, banheiros sem ducha higiênica, box sem barra de segurança para idosos. Café da manhã: não há reposição dos alimentos, ou seja, chegou às 9h come o que sobrou. Almoço e jantar: em nenhum dia tivemos carne de vaca no almoço ou jantar, ainda que fosse um simples bife.
starstar Welse gonçalves
Hotel simples, mas funcionários atenciosos. Check-in muito demorado. Quarto superior com vista deslumbrante e espaçoso, mas banheiro pequeno e transparente (vidro). Colocam 1 rolo de papel higienico e 2 toalhas na maioria dos dias, mesmo com 3 hóspedes. Outro problema é não ter refrigerante no restaurante do hotel. Quando solicitado, eles vão buscar no bar da piscina e é necessário pagar na hora. A praia de Bocagrande é linda (li muitos dizendo contrário) tem água transparente e areia escura.
starstarstarstar Df F
It’s not a 4 star hotel. It’s barely 3 stars with a lot of problems and lack of willingness to solve them. On the plus side: it’s very well located, staff is friendly and breakfast it’s ok. Just ok. On the downside: the hotel itself looks new, however it’s like they stop before they finished it; lots of terrible details, like flooring and ceilings poorly finished. Shower is way to small and uncomfortable if you are over 1,85m. DO NOT PAY EXTRA FOR ROOM WITH A VIEW, windows are extremely dirty. In our 6 night stay, not once were the windows cleaned. Staff is friendly, however they do not enforce they own rules: We had to call the lobby 4 times because of someone smoking and stincking up our room, loud music and shouting and the staff did pretty much did nothing, just called the room nextdoor make them stop for a while but after a few minutes they resumed. They only offered to switch our room 2 hours before our check out. DO NOT ADVISE YOU TO STAY HERE. There are a lot of options in Boca Grande for the same price and a lot fewer problems
starstar Nicolás Francescutti
Excellent servives but they need take care more the infrastructure....remodeling little bit...the rest ots AWESOME🎉🎉
starstarstarstar Maria Fernanda
Theme decoration with arabic style. Friendly atmosphere with nice pool overlooking the ocean and a deck on the 30th floor with a great view of the city. The only thing that bothered me is that the staff entered my room without notice as soon as I had checked in and that one day they forgot to give me back my change at the pool and when I said so they insisted that I hadn't paid when I had. Weird situation that was solved without major problems but that could have been avoided.
starstarstarstar Gustavo Motta Araujo
Solid 4 star. Upgraded our standard room to ocean view for 40000 cop/night. So worth it, beautiful view. Pool is awesome, beach across the street
starstarstarstar Cindy Pranszka
We had a great time. Excellent value for money. The pool is very nice and the cocktails at the bar were amazing. My mother and my mother in law got a nice surprise for their birthday. Also breakfast was delicious.
starstarstarstarstar Ana Maria Salinas
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