A beautiful location and property, we had a very nice stay - we found our room far too hot so had to keep the windows open - the gastronomic meal was ok but not exceptional.
starstarstarstar Julian Bailey-Watts
Chateau de Bagnols is a wonderful idyllic property located in the Beaujolais countryside. The service and attention to detail is extraordinary. Antoine, who seems to function as the on-site manager is attentive, polite, proficient and helpful in any need you may have. All staff also are extraordinarily helpful especially Eloise.
Having said that, there are a few things one should be aware.
We stayed in the Chateau in room 1 which is a spacious well appointed room facing West and looking over the garden and countryside. The views are spectacular, but the room is not air conditioned and it can get very toasty particularly in the afternoon with the sun coming in the room. ( Because of building restrictions, the first floor of the Chateau is not air conditioned.)
At our request and because of a misunderstanding with our reservation we were moved into room 1 from room 12 which overlooks the courtyard. While it also is a lovely room and is air conditioned, it can be noisy as one of the restaurants is in the courtyard below.
One also should be aware of the tub set up in the bathroom. If you are older than 18 and not a gymnast, access to the tub is extremely difficult ( and, I feel, somewhat dangerous.)
The restaurant ( we did not eat in the gourmet restaurant) while very nice and with good service is somewhat overpriced for its quality and offerings. Note there are many wonderful dining options within a 15 minute drive in the area.
The breakfast, while plentiful, at 29 euros p/p also is overpriced and there are not other options on the facility for breakfast.
In spite of these limitations, this is a magical place—- particularly if you are looking for relaxation. Overall of the very highest quality. I hope to return soon.
starstarstarstarstar Arnold Miller
What a wonderful site! We had a breathtaking picnic! I highly recommend this place as the food was amazing and the grounds are absolutely wonderful!
starstarstarstarstar Dominique Bilodeau
My husband made a reservation online for the next day. We only got the confirmation after we called the next day with your hotel. At that time we were already on route!
At the time of the online reservation he asked to put a bottle of champagne in our room. This was not there. After a call with the reception they brought a bottle but unfortunately this was not cold......
We were not in the mood to discuss this with your personel.....they should have noticed themselves!
We visited the spa, but we didn't see any staff?
We had a nice stay, but a little disappointing..
starstarstar Nicole Richelle
Potential Clients beware!!! We looked at booking this Hotel as we travel through France several times a year and it’s always been one we looked at especially after it’s renovations. We normally travel with a luxury car brand club and we were responsible for ‘checking’ the hotel out for future conference and guest stays. I made a reservation back in February 2022 and received the appropriate confirmation from the Hotel. I also made a reservation for Dinner in the hotel restaurant as advised. I then went on to book and pay for further hotels and Euro tunnel to tie in with the stay at Bagnols. I have recently received an email stating that the Château is now ‘privatised’ and go longer accommodate my booking. When I emailed to say how is that the case I have a confirmed booking the reservations manager very rudely stated that they had sent me an email in March - 4 weeks after my initial confirmed reservation to say they were kicking me out! So if you do think about making a reservation at this Hotel be warned your reservation can be cancelled at anytime if they get a better offer! No doubt the Hotel will respond to this review with the fact they emailed me to tell me they had a better offer and my reservation was cancelled, please take note that email was apparently sent a whole month after my booking was confirmed.
I will not be staying here in the future and have now contacted the local tourist departments for properties with a more honest reservations policy. You have been warned!
star Eve Cartwright
Spanish
English
Portuguese
French
Armenian
Italian
