Muito bom hotel. Mas os faxineiros precisam de mais treinamento. quartos espaçosos. Após o check-out, tive que esperar algumas horas no lobby e eles não tiveram nenhum problema com isso. Obrigado pelo ótimo serviço e compreensão
starstarstarstar Zayn Majeed
No geral, o hotel é limpo e muito bom. a recepcionista e todos que trabalham no hotel estão sorrindo. Mas o wifi é muito ruim, acho que o pior wifi de Dubai fica nesse hotel. os funcionários da sala limpa são educados, limpos e limpam o quarto muito rapidamente. Soltan e Prathamesh, que são funcionários amigáveis e muito educados da sala limpa, fazem um trabalho extraordinário, fornecendo limpeza de alta qualidade todos os dias durante as 2 semanas em que fiquei. Tudo estava muito bom, exceto pela conexão wifi ruim, alguns seguranças me pedindo para usar uma máscara mesmo estando tomando chá no lobby, e alguns pequenos problemas. Dou 8+ de 10 pontos para Housekeeping, com Prathamesh na liderança. 👍👍👍
starstarstar Arik Candall
Great location and very very friendly staff. Especially the boys from housekeeping, I would like to specially point out Utsav from housekeeping one of the nicest and sweet staff. Helpful and always pleasant to talk to.Keep up the good work guys 👍🏼
starstarstarstarstar Usman Aqeel
Great location and very very friendly staff. Especially the boys from housekeeping, I would like to specially point out Utsav from housekeeping one of the nicest and sweet staff. Helpful and always pleasant to talk to.
Keep up the good work guys 👍🏼
starstarstarstarstar Usman Aqeel
Overall the hotel is clean and very good.the receptionist and everyone working at the hotel is smiling.But the wifi is very bad, I think the worst wifi in Dubai is in this hotel.cleanroom staff are polite, clean and clean the room very quickly.Soltan and Prathamesh, who are friendly and very polite cleanroom staff, do an extraordinary job, providing high quality cleaning every day for the 2 weeks I stayed.Everything was very good, except for the bad wifi connection, some security guards asking me to use a mask even though I was drinking tea in the lobby, and a few minor problems.I give 8+ out of 10 points to Housekeeping, with Prathamesh in the lead. 👍👍👍
starstarstar Arik Candall
The stay was very excellent with friendly staffs. Prashanth Patere (house keeping) was very friendly and polite. Much recommended for a stay.
starstarstarstarstar HELLBOY JOY
Very good hotel. But the cleaners need more training. spacious rooms. After check out i had to wait few hours in lobby and they had no issue with that. Thank you for great service and understanding
starstarstarstar Zayn Majeed
Very great service I love this hotel The staff is very kind especially Princess in the reception department She is nice and professional in her work Keep it up 👍
starstarstarstarstar Moshe Moooshe
NÃO TÃO PRO. Desculpe por isso, mas alguns recepcionistas não têm experiência ou hospitalidade zero. Uma cadeia hoteleira deveria ser mais exigente quando emprega pessoas. Ter bons interiores não é suficiente quando tal comportamento é feito e sem sequer um pedido de desculpas. As 2 estrelas são apenas para os interiores, mas é claro que não para o piso e o vidro úmidos e molhados.
starstar Hala Sh
NOT SO PRO.
Sorry for that but some of the receptionist have no experience or zero hospitality. An hotel chain should be more picky when they employ people.
Having good interiors is not enough when such a behavior is made and without even an apology.
The 2 stars are only for the interiors but of course not the wet humid floor and glass.
starstar Hala Sh
The reception staff is the worst I ve have seen in my life. First , when we arrive there , from 22 room , they ask deposit only from me and my friends rooms( we where 4 in 2 room). After2 day, in the night when we arrived there from the fashion event, tired, we notice they have blocked our room cards ( only for our 2 rooms again). Their s answers was: we reserved our rooms just for 2 nights. In the end they let us I the room , some how(by the way we do reservation and pay for 4 nights). After the second events, I go to room and notice thèy do the same thing, blocked us the rooms. One of them was even happy for 5hat, and ask again for deposit,than ask me to pay the room, because she say our reservation expired again. After I show them the voucher with our name and our reservation for 4 night for every one, and the payment confirmation,I found that they do the other 8 or i don't know how many reservation ,on my name also.So they reserved the other rooms on my name, but I was the only one who they bloked our rooms every time. So from 4 night, we have to stay at the reception in 3 night, last one until 2 in the night, even I paid for all 4 beforeI arrive there. They didn't at least excuse for this.☹️ But I must say the hotel was nice and clean, and other personal was nice. But since I couldn't enjoy there I would never go back
star Berinde Berinde
Tivemos uma estadia muito agradável e nos sentimos em geral muito bem cuidados. Além disso, o hotel tem muitas atividades extras: - ginásio (24 horas) e piscina - excelente restaurante chinês - cervejaria e restaurante de hambúrgueres - belo lounge & bar (excelentes coquetéis!) - café com café italiano (uau!) e muita comida/lanches não caros, mas muito saborosos E ainda por cima uma super equipe que foi muito simpática durante toda a estadia e até nos ajudou quando tivemos um problema que não os considerou. O quarto estava sempre agradável e limpo. Definitivamente nosso lugar para as próximas visitas em Dubai!
starstarstarstarstar Davide Leonardo Ugaglia
Estuve hospedado en este hotel 4 estrellas. su personal es muy amable, la comida es como la de cualquier hotel, tipo continental, tiene sus restaurantes de tipo asiatico y un bar tipo americano, precios normales (entre $20 a $35), para ser Dubai, pienso que esta bien. En cuanto a las habitaciones, lo unico que podria señalar es la renovacion de las TV por Smart TV, de ahi por lo demas, servicio excepcional. La noche me costo $84 por dia
starstarstarstarstar Oscar Arnulfo Recinos Galán
We had a very pleasant stay and felt overall very well taken care of. Plus the hotel have a lot of extra activities: - gym (24 hours) and swimming pool - excellent chinese restaurant - brewery and burgers restaurant - beautiful lounge & bar (excellent cocktails!) - cafè with italian coffee (wow!) and a lot of not expensive but very tasty food/snacks And on top of all a super staff that’s been very nice throughout all the stay and even helped us when we had a problem that didn’t regarded them. The room was always nice and clean. Definetely our go-to place for the next visits in Dubai!
starstarstarstarstar Davide Leonardo Ugaglia
O hotel é limpo e a equipe está disponível a qualquer hora para apoiar os clientes, todos os funcionários (da limpeza à recepcionista) são profissionais e educados. Ele era tão bom. Ele sempre limpa meu quarto muito bem.. o quarto é muito bem isolado, respeito outros hotéis e a cama tem um conforto real, gosto muito dela. Voltarei novamente tq bishal você faz minhas férias maravilhosas neste hotel estou voltando novamente neste hotel tq city aax hotel e tq bishal thapa
starstarstarstarstar Md Jaker
O serviço de quarto e os funcionários da recepção podem ser mais cooperativos. O serviço de quarto estava trocando os lençóis, mas não tirando a poeira das prateleiras do quarto por 5 dias. . . Na recepção pela 3ª vez me enviaram alguém para consertar meus canais de TV e o problema da água quente...
starstarstarstar Chadi El Adas
El servicio de habitaciones y el personal de recepción pueden ser más cooperativos. El servicio de habitaciones estuvo cambiando las sábanas pero sin quitar el polvo de los estantes de la habitación durante 5 días... En recepción por 3era vez me mandaron a alguien a arreglar mis canales de tv y el tema del agua caliente... Luego el agua se puso amarronada...
starstarstarstar Chadi El Adas
The hotel is clean and the team is avilable anytime to support the clients all the staff (from the housekeping to the receptionist) is professional and polite.mostly tq for bishal thapa from housekeeping department. He was so good. He always time clean my room very nicely..the room is very well isolated respect other hotels and the bed has real confort I like her to much. I will come back again tq bishal you make my wonderful day vaccation in this hotel i am come back again this hotels tq city aax hotel and tq bishal thapa
starstarstarstarstar Md Jaker
The room service and the reception staff can be more cooperative. The room service was changing the bed sheets but not removing the dust from the room shelves for 5 days... At the reception for the 3rd time they sent me someone to fix my TV channels and the hot water issue... Later the water turned brownish...
starstarstarstar Chadi El Adas
Estubimos 6noches. Estancia muy agradable y muy buenas vistas. Gracias por todo
starstarstarstarstar Adrian Hauptman
Me gusto mucho
starstarstarstarstar Cryptofashion
Muy bonito hotel cerca del Downtown de Dubái
starstarstarstarstar Jesus Duran
Excelente hotel, excelente atención y todas las áreas muy impecables y limpias...
starstarstarstarstar Safir Mendez
O hotel muito bom , as coisas do quarto e do banheiro todas novas e em ótimo estado. O serviço de quarto atencioso , quero destacar Sunita e Albin que me ajudaram e foram prestativos comigo. Além do hotel ter um ótima localização.
starstarstarstarstar Isla Amaral
Not far from centre, 5 minutes to Dubai Mall. Breakfast was excellent, 5 star service. Clean and comfortable rooms with good air conditioner, refrigerator, safe, comfortable beds, towels. Good cool water in swimming pool and towels for swimming.
Special thanks to Mr. Shashank, Mr. Satish Nambiar, Geetanshu, Rube, Mouhsin, Jonathan, Karim, team members from Uzbekistan and to the all hotel stuff for their courresy, accuracy, hospitality. My little princess was happy staying at this 🏨 hotel
starstarstarstarstar Ильхом Сабиров
Amazing place to be 👍👍
starstarstarstarstar Chisom Ezeh
Very comfortable stay. Breakfast was really good. The staff were very approachable and helpful. We would definitely stay here again!
starstarstarstarstar Priyanka Sharma
BrewHouse & Brew Garden👌
starstarstarstarstar Eldo Pappara Thomas
❤️
starstarstarstar LiBiN KB
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