We had an amazing check-in (4nights) and had incredible service. New towels & bedding daily was not expected, but so appreciated. Was surprised there was a washer ($1.50/20 minutes) and dryer ($1.00/1 hr) - don't overload the dryer because it'll take forever to dry (meaning many dryer loads). Pool was only open until 8pm and would have liked it to be open til later (10pm). Did not get to use the fitness room, but looked like you could get a good workout. Breakfast each morning was a good selection. I need to mention again about the staff: all were so helpful. Friendly and more than willing to help in any way you needed. Wait! Check-out wasn't til Noon...who would'a thunk! Too bad we had to checkout early to go catch a flight....that ended up getting cancelled. Ugh...another story. Highly recommend booking a night here.
starstarstarstar Teresa Stephens
We had to cancel our reservation. I called the property and alerted them as soon as I knew we weren't coming (we got Covid), which was in the morning. We we're kind enough to alert them that we weren't coming as soon as we knew in hopes that they could re-book our room. I kindly asked for a refund and got no response.
star Jenna Pendleton
The water never got past lukewarm despite the fact that we tried for a hot shower several times over several hours.
The toilet didn't flush properly unless you held down the handle for several seconds.
The provided blanket was ridiculously thin and lightweight. There was no spare blanket available in the room.
I tried to call down to the front desk to ask them to send up a second blanket but there was no dial-tone when I picked it up. The next morning the front desk informed me that if I had read the writing that was literally crammed all over the phone I would have seen instructions at the bottom to push a "line" button to get a dial-tone. He said it's a known problem that the cleaning staff accidentally mess up the buttons when disinfecting the phones, but if that's the case then why haven't they been trained to avoid that problem?
Most hotels have both semi-transparent and opaque curtains so you can make the room dark and don't need to wake up at the crack of down. The opaque curtains at this hotel are decorative and fake; they don't close!
Our king-size bed had weird, small, square pillows instead of regular pillows. The mattress was bad (not "worn out" bad, "low quality" bad).
The bananas provided for breakfast were too green too eat, the boiled eggs were overcooked (green yolk, rubbery white), and the decaf coffee was so watery that it wasn't worth drinking.
I complained at checkout about the hot water and was told the general manager would be in touch, but it's now two and a half days later and I haven't heard from them.
On the bright side, everything was very clean and at least the waffle-maker for breakfast worked properly.
star Jonathan Kamens
Absolutely the cleanest hotel I've ever stayed at. Has the 90s luxury feel. Would stay here if I was back in the area.
starstarstarstarstar Andy Shaffer
Such old wallpaper and furniture. The furniture has rips and stains in it. The beds are like planks(you can almost feel the springs). Not to mention, the sheets are PAPER thin, and they don’t provide extra blankets. The A/C also hardly works, had to open the window to actually get our cool. Just a very very cheap hotel overall.
star UntitledGoose
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