Clean rooms and staff were friendly and accommodating. The breakfast selection was decent. The pool area was clean and well maintained. I travel frequently to Miami area for work. This location in Miramar works best for me but maybe far away for folks on holiday. Overall - good stay with clean rooms.
starstarstarstarstar Chris Hayes
First Floor Stay-Horrible
Pros: Clean hotel (new), great location
Cons: I arrived very late at night and had completed my check in earlier in the day before leaving to South Florida. Upon arrival, I was asked to check in again; then I was told that I'll be staying at room 103. I asked if I could get a room at another floor that I am a light sleeper and I was staying for 3 nights. Staff told me that room 103 was perfect and I was going to have a good time with a smile in his face. He was unwilling to change my room and was very sarcastic when he mentioned that I was going to have a good time. Needless to say that I could hear the elevator bing that kept me awake all night for three nights, or the slamming of the side door that sounded louder in the room than in the hallway. The breakfast smell woke me up around 6 am each day because room 103 is a horrible room to stay at.
Since the location is great, I will be coming back to the Hilton Garden Inn or the Fairfield that are within walking distance of this hotel. I must travel to Miramar 2-3 times per year and since Holiday inn is definitely not a good stay in my experience, I will be staying at any of these other hotels. Hilton actually let me select my room when I check in using their app.
As others have mentioned rooms are not clean daily, I did ask for towels and the lady was very nice and got them for me. The fact that I was not able to sleep well just made this stay a really bad one.
star w w
This hotel had clean rooms. The staff I came into contact with were all pleasant. The breakfast selection was okay but didn't offer many choices. The staff member that was in charge of the breakfast area seemed to be having a hard time keeping up with bringing out fresh food and keeping the dining area clean. The pool area was clean and well maintained. Overall it was a good stay and I'm sure I will be back soon.
starstarstarstarstar Angela Adams
I stayed with a group of friends in November, and we were overall pleased with the property. The vaue that I received for my money was excellent, the service was really good, the breakfast was excellent as well - various options and all were delicious. The staff was friendly and the rooms were overall clean and comfortably but the carpet needs to be vaccum regularly. I would recommend this property for anyone staying around the area.
starstarstarstarstar Ronny Umaña
The staff here made my stay comfortable and the breakfast was good. I felt safe leaving my belongings in the room because the elevator requires you to have a key card in order to get on the floor. I will recommend this hotel. Nice and quiet with a lot of food options near by.
starstarstarstarstar Q Williams
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