I was only outside of the hotel hoping to have received a hotel rewards room. So much for hoping though huh? Oh well, maybe Monday I can give a real review.. it looked super nice though
starstarstarstar Misty Jones
I was only outside of the hotel hoping to have received a hotel rewards room. So much for hoping though huh? Oh well, maybe Monday I can give a real review.. it looked super nice though
starstarstarstar Misty Jones
I've stayed at this particular location twice.The rooms are pretty nice, the bathrooms especially.I was disappointed during my second visit.I purchased a room with the plan of having a nice weekend to myself.I needed a break!I didn't have any intention of going anywhere but to the Meijers across the way to get food.When I checked in very late, of course, there was only one room available...on the first floor.My question:Why build rooms on the first floor where guests can't open their blinds without the entire parking lot having a view of the room?This is a fairly newer hotel.It was built in 2019.Why are hotels still being designed with rooms on the 1st floor?!No one wants that!It's just not architecturally sound. I had to spend the entire, sunny weekend with the curtains closed because I didn't want anyone looking eye-level into my room.The first floor should be reserved for the kitchen, front desk, pool, gym, commons' area, conference rooms, and restaurants (if available).As paying customers, no matter what time we check-in, we should have the option of a comfortable stay.If I'm paying $500 for a standard room just like the person on the 4th floor, why shouldn't I be privy to the same privacy?On a minor scale, housekeeping forgot to empty the trash in the bathroom and clean the inside of the toilet bowl.Due to the pandemic they were only cleaning every 3 days, but I could've put in a request had I caught them early enough.I appreciate the fridge being clean and cold.The microwave, silverware, napkins in the clean commons area were great as well.The front desk staff was nice.I received extra towels upon request.
starstarstar Tee Pee
I've stayed at this particular location twice.The rooms are pretty nice, the bathrooms especially.I was disappointed during my second visit.I purchased a room with the plan of having a nice weekend to myself.I needed a break!I didn't have any intention of going anywhere but to the Meijers across the way to get food.When I checked in very late, of course, there was only one room available...on the first floor.My question:Why build rooms on the first floor where guests can't open their blinds without the entire parking lot having a view of the room?This is a fairly newer hotel.It was built in 2019.Why are hotels still being designed with rooms on the 1st floor?!No one wants that!It's just not architecturally sound. I had to spend the entire, sunny weekend with the curtains closed because I didn't want anyone looking eye-level into my room.The first floor should be reserved for the kitchen, front desk, pool, gym, commons' area, conference rooms, and restaurants (if available).As paying customers, no matter what time we check-in, we should have the option of a comfortable stay.If I'm paying $500 for a standard room just like the person on the 4th floor, why shouldn't I be privy to the same privacy?On a minor scale, housekeeping forgot to empty the trash in the bathroom and clean the inside of the toilet bowl.Due to the pandemic they were only cleaning every 3 days, but I could've put in a request had I caught them early enough.I appreciate the fridge being clean and cold.The microwave, silverware, napkins in the clean commons area were great as well.The front desk staff was nice.I received extra towels upon request.
starstarstar Tee Pee
Enjoyed the stay!! Awesome staff..Very helpful. I had a problem sleeping but I always do. Being a VETERAN, the Hyatt has a place just for me to park in honor 🎖 of my service. Thank you HYATT.
5 STARS 🌟
starstarstarstarstar Christopher Van Buren
I've stayed at this particular location twice. The rooms are pretty nice, the bathrooms especially. I was disappointed during my second visit. I purchased a room with the plan of having a nice weekend to myself. I needed a break! I didn't have any intention of going anywhere but to the Meijers across the way to get food. When I checked in very late, of course, there was only one room available...on the first floor.
My question: Why build rooms on the first floor where guests can't open their blinds without the entire parking lot having a view of the room?
This is a fairly newer hotel. It was built in 2019. Why are hotels still being designed with rooms on the 1st floor?! No one wants that! It's just not architecturally sound. I had to spend the entire, sunny weekend with the curtains closed because I didn't want anyone looking eye-level into my room. The first floor should be reserved for the kitchen, front desk, pool, gym, commons' area, conference rooms, and restaurants (if available).
As paying customers, no matter what time we check-in, we should have the option of a comfortable stay. If I'm paying $500 for a standard room just like the person on the 4th floor, why shouldn't I be privy to the same privacy?
On a minor scale, housekeeping forgot to empty the trash in the bathroom and clean the inside of the toilet bowl. Due to the pandemic they were only cleaning every 3 days, but I could've put in a request had I caught them early enough.
I appreciate the fridge being clean and cold. The microwave, silverware, napkins in the clean commons area were great as well. The front desk staff was nice. I received extra towels upon request.
starstarstar Tee Pee
I was only outside of the hotel hoping to have received a hotel rewards room. So much for hoping though huh? Oh well, maybe Monday I can give a real review.. it looked super nice though
starstarstarstar Misty Jones
Um dos lugares mais bonitos do Hyatt em que já me hospedei. Quartos extremamente novos e ótimo serviço.
starstarstarstarstar Divyesh Gutta
Uno de los mejores lugares de Hyatt en los que me he alojado. Habitaciones extremadamente nuevas y excelente servicio.
starstarstarstarstar Divyesh Gutta
One of the nicest Hyatt Places I've stayed at. Extremely new rooms and great service.
starstarstarstarstar Divyesh Gutta
¡Este lugar fue genial! Vinimos para una boda, nuestras habitaciones estaban listas. Gran personal en el mostrador. Todo estaba limpio y cómodo. Las camas eran excelentes. El desayuno era bueno y todo el personal que trabajaba te recibió con una sonrisa (bajo su máscara). ¡Sigan con la gran hospitalidad!
starstarstarstarstar Nicole Muriel
Este lugar era ótimo! Viemos para um casamento, nossos quartos estavam prontos. Excelente equipe na mesa. Tudo estava limpo e confortável. As camas eram excelentes. O café da manhã era bom e toda a equipe de trabalho cumprimentou você com um sorriso (sob a máscara). Mantenha a excelente hospitalidade!
starstarstarstarstar Nicole Muriel
This place was great! We came for a wedding our rooms were ready. Great staff at the desk. Everything was clean and comfortable. The beds were excellent. The breakfast was good and all the staff working greeted you with a smile (under their mask). Keep up the great hospitality!
starstarstarstarstar Nicole Muriel
Pessoal muito simpático que mostra o adequado ao seu negócio. Quartos limpos e acolhedores para que se sinta em casa.
starstarstarstarstar Nick Cross
Absolutamente pior atendimento ao cliente que eu já experimentei. Reservei meu quarto com antecedência e li a política de animais de estimação porque estava viajando com meu gato. A política de animais de estimação afirmava que era necessária apenas uma taxa para animais de estimação. Eu dirigi todo o caminho do Tennessee apenas para chegar a este hotel para fazer o check-in e eles me disseram que só cachorros! Em nenhuma parte da política deles não especificou cães-gatos, apenas. A gestão foi super rude sobre isso. Agora estou preso no meio da noite tentando encontrar um hotel depois de viajar o dia todo. Serviço ao cliente muito ruim!
star Quale Shearer
Personal muy amable que muestra el apropiado de su negocio. Habitaciones limpias y acogedoras para que se sienta como en casa.
starstarstarstarstar Nick Cross
Absolutamente peor servicio al cliente que he experimentado. Reservé mi habitación con anticipación y leí la política de mascotas porque viajaba con mi gato. La política de mascotas indicó que solo se requiere una tarifa por mascota. Manejé todo el camino desde Tennessee solo para llegar a este hotel para registrarme y ¡me dijeron que solo perros! En ninguna parte de su política se especificó que no se incluyan únicamente gatos perros. La gerencia fue muy descortés al respecto. Ahora estoy varado en medio de la noche tratando de encontrar un hotel después de viajar todo el día. ¡Servicio al cliente muy pobre!
star Quale Shearer
Very friendly staff that show the appropriate your business. Clean and cozy rooms to make you feel at home.
starstarstarstarstar Nick Cross
Absolute worse customer service I’ve ever experienced. I reserved my room ahead of time and read through the pet policy because I was traveling with my cat. Pet policy stated that it just required a pet fee. I drove all the way from Tennessee only to get to this hotel to check in and they tell me dogs only! Nowhere in their policy did it specify no cats dogs only. The management was super rude about it. Now I’m stranded in the middle of the night trying to find a hotel after traveling all day. Very poor customer service!
star quale shearer
Muy limpio, asequible, y Alyssa en la recepción fue muy agradable y profesional. Tenía una nevera pequeña y un toque agradable con las toallitas limpias. Simplemente no queríamos otro sándwich Jimmy Dean preempacado para el desayuno. Solían tener los mejores desayunos de todas las cadenas.
starstarstarstar Susan Johnson
Muito limpo, acessível e Alyssa na recepção foi muito pessoal e profissional. Tinha um minifridge e toque agradável com os lenços limpos. Só não queríamos outro sanduíche Jimmy Dean pré-embalado para o café da manhã. Costumavam ter os melhores cafés da manhã de todas as redes.
starstarstarstar Susan Johnson
Very clean ,'affordable, and Alyssa at the front desk was very personable and professional. It had a minifridge, and nice touch with the clean wipes. We just didn't want another prepackaged Jimmy Dean sandwich for breakfast. They used to have the best breakfasts of all the chains.
starstarstarstar Susan Johnson
¡Disfruté mucho de mi estadía aquí! Las habitaciones están muy limpias y bien decoradas. El personal es amable y servicial. La piscina estaba fuera de servicio, lo cual fue un fastidio, ¡pero es comprensible que esas cosas tiendan a suceder! ¡Definitivamente nos quedaremos de nuevo!
starstarstarstarstar Corrin Williams
Gostei muito da minha estadia aqui! Os quartos são muito limpos e bem decorados. A equipe é amigável e prestativa! A piscina estava fora de serviço, o que era uma chatice, mas é compreensível que essas coisas tendam a acontecer! Nós definitivamente ficaremos novamente !!
starstarstarstarstar Corrin Williams
Very much enjoyed my stay here! The rooms are very clean and decorated nicely. The staff is friendly and helpful! The pool was out of service, which was a bummer, but it's understandable that those things tend to happen! We will definitely be staying again!!
starstarstarstarstar Corrin Williams
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