Muy buena atención y comida
starstarstarstarstar Viviana Zanesky
Hotel com boas condições mas muito mal aproveitado. Muito degradado. No buffet a falta de higiene é mais que muita, copos e pratos mal lavados, mesas que conseguimos colar os dedos, horrivel, isto acontecia todos os dias.Para nao falar na comida sem sabor, falta de variedade enfim. Funcionários arrogantes, um ou outro mais simpatico mas o resto com pouca vontade de trabalhar. Se lhe deres uma gorjeta aí sim teras tudo e mais alguma coisa.A animação nao há, teem uns miudos por ali a passear pelo hotel a conversar com os clientes, todos dias bingo ha mesma hora nada mais. Não cumprem o mapa das actividades de animação.As minhas expectativas sobre Cuba eram baixas mas nao a este nivel tao mau. Já para não falar que deixaram o hotel sem luz nem água durante 1 dia inteiro, e nem um pedido de desculpas nem um agrado. Porque colocarem-nos a jantar nos restaurantes à carta é o minimo não considero como compensação pela falta de luz.Valeram as excursoes onde comemos muito bem, as paisagens lindas.
star Estela Henriks
Yayla, Sergio and Wendolyn. You are best! Even in a bad mood, these three will help you get back on track! Great bartenders!
starstarstarstarstar Илья Нистратов
O hotel é excelente, com vários restaurantes temáticos muito bons e uma animação impecável. Os shows noturnos são dignos de um Cabaret de 5*, muito bom mesmo. A praia nem se fala, do melhor que há, agua quentinha em tons de azul turquesa. Adorei a estadia, sei que estou em Cuba não posso exigir mais.
starstarstarstarstar Antonio Lima
El hotel para mi fue genial, es cierto que las habitaciones estaban un poquito abandonadas, pero todo era muy bonito, muy relajante , vistas geniales, piscinas muy buenas, comida buena, yo lo pasé muy muy bien. Lo recomiendo, referente ala pertenencias hay caja fuerte en las habitaciones.
starstarstarstar Elena Breñas
La comida exquisita,muy buena atención, el lugar maravilloso!!
starstarstarstarstar lf Bp
Hotel,é fantástico... staff cinco estrelas. Localização do melhor . Recomendo a todos 👍🌍
starstarstarstarstar Pedro nuno Moura
Infraestruturas em estado aceitável, comida muito fraca tendo inclusivamente o buffet alguns cheiros a podre em algumas partes do mesmo. Funcionários simpáticos e praia muito boa.
starstarstar David Teixeira
O hotel surpreendeu todas as nossas expectativas, infraestrutura de primeira linha, destaque para a lindíssima área de lazer. O Ali inclusive se destaca pelas bebidas, assim como, todos os funcionários extremamente simpáticos e solicitos.
starstarstarstarstar Thiago Celestino
Excelente recepção muito amáveis simpatia para clientes, várias opções de entretenimento como ténis, padel, ginásio, assim como jantares oferta em restaurantes, enfim.... Recomendo!!!
starstarstarstarstar António Costa Júnior
A precisar de muita manutenção, a todos níveis.Comida fraca qualidade . Limpeza dos quartos muitofraca qualidade. Piscina Boa! Praia Boa ! Staff da animação são super simpáticos e divertidos..da zona da restauração já não posso dizer o mesmo.
starstar Catia Malta
A limpeza dos quartos podia ser um pouco melhor, a comida fora do buffet também não era nada de especial e não conseguimos trocar a toalha de praia. Os espetáculos nocturnos são muito bons, a praia é muito boa, restaurantes temáticos só não gostei do cubano. Voltaria ao mesmo hotel.
starstarstarstar João Magarreiro
Me gusto todo, sobre todo para los niñosmuchas opciones para pasarlo bien. Buena comida buenas habitaciones y comida 24 hrs
starstarstarstarstar Cristina Tapia
Hermoso!!!! A diferencia de otros hoteles está muy bien mantenido y abastecido. Las playas divinas y la atención buena. Muy importante tener en cuenta la cadena hotelera ya que hay mucho desabastecimiento en Cuba y sólo dos cadenas tienen permiso de importación, esto provoca graves problemas con la comida y los productos de higiene. Pasajeros del mismo vuelo que se alojaron en otros hoteles contaban experiencias terribles!!! En Iberostar todo excelente
starstarstarstarstar Claudia Castello
El hotel tiene buenas instalaciones. El personal es atento e intenta solucionar cualquier incidencia. Es un sitio muy recomendable para disfrutar de ese paraíso que son sus playas. Repetiría sin dudar porque han sido unas vacaciones de invierno inolvidables.
starstarstarstar Nanny Garrido Torres
Mi chico y yo nos acabamos de casar y decidimos ir de luna de miel a varadero. Pasamos unas vacaciones muy relajantes , que fue justo lo que necesitabamos. Las instalaciones estaban muy bien y el servicio fue muy atento. Un especial saludo al subdirector Carlos, que se encargóde que todo fuese de maravilla.
starstarstarstarstar Teresa Nunez
The food was good and the staff was friendly and helpful. There was some updates needed to the resort but you can see that they are trying to update as they go. Rooms were clean and any cosmetic issues were more than made up for by the staff! Felix at the swim up bar was wonderful and the concierge staff was great and super helpful!! All in all the good definitely out weighed any of the negative and I would recommend this resort.
starstarstarstar Sarah Carvell (Carvella.DeVille)
My wife and son and myself went here for 5 days. It was amazing. The guys who do the grounds keeping are such great guys they make this place look so great. The staff were so polite and kind. The pool guys keep their pools so clean and clear. The food was delicious and such a wonderful presentation. The lady who cleaned our room is just simply the best ever. I have all the best to say about the resort, especially the people. That is what makes this resort the best one in Cuba. Just want to say thank you for such an amazing stay. I highly recommend this resort don't go anywhere else.
starstarstarstarstar Matthew King
Great resort. Lots of entertainment and the lobby is the place to be all evening. All employees were polite and did what they could to make everything great. The resort is smaller, so felt very comfortable and not like you had to walk for miles. Lots of chairs at the pool and beach. Definately worth upgrading to adults section, has own pool and restaurant.
starstarstarstarstar Mark Golding
I had really good experiences there!!! When I stayed in, there was party at the pool and party on the beach at night!! What incredible trip that one. I'm getting ready to go once again...
starstarstarstarstar iamessiel
This is a fabulous resort! So glad I chose to stay here. You will not be disappointed if you come here. There's such a warm and friendly atmosphere. Everyone who works here had made our vacation an amazing experience. The food had been good, nice casual restaurant by the beach. The grounds are beautiful.
starstarstarstarstar Nancy Degabriele
Rooms are dated. Specialty restaurants were very good.. buffet was decent. Beach was beautiful and clean.. as well as the pools. Activities staff were fun and got you motivated. Staff was helpful and friendly
...Just felt pressured to tip everyone constantly.
starstarstarstar Michelle Blenkinsop
This place is truly beautiful. I have a very nice vacation with my family. The beach was large and could accommodate a lot of people. I thought the food was good, not fantastic but I didn’t have any complaints for the buffet. The drinks were pretty good too, the little bars around didn’t have as much variety as the lobby bar however but that’s understandable. The rooms yes I would say we’re outdated and could use a little work cosmetically but I dint see why people complain about that, you’re not in Cuba to stay in your room. Also I think people have to keep in mind that this country has to import a lot of things so getting new furniture and supplies is much more easier said than done. I thought the staff was friendly, engaging and fun. If I did have some complaints it’s that we arrived at night so the next day we went to book our restaurant dinners and apparently they were all full until the day we left, so that was unfortunate. Also the y were having a problem with the wash so we going get new beach towels our entire stay, but that definitely was not the staffs fault but the towels we had were damp from day to day even with then drying outside.
Over all though i thought it was a beautiful resort, it was well kept, clean, and stunning. Be wary of the type of travellers when reading some of the bad reviews, you have to remember it is Cuba. You can’t expect perfection.
starstarstarstarstar Kasia Wisniewski
We visited here in February for a week. And the resort was really good. The service especially was nice and the daily events were good. It has good beach access and nice pool for relaxing. Couple of tours from resort were good. Its one of the better resorts in Veradero. And the overall atmosphere is pretty good.
starstarstarstarstar Divyesh Purohit
Very attractive place, from the rooms to the pools to the lobby. Service is wonderful across the board. Food* is superior to most other quality resorts, based on what I heard from various people we met outside. HERE'S THE ONLY CATCH: The plumbing is wonky. You might be lucky and have no issues, but check your room for 1) Hot water; 2) Working toilet; and 3) Properly mounted shower head. We had to switch rooms because of those problems. Other than plumbing that seemed forever on the brink of breaking, the resort is as nice as any you'll find on the other islands. *Buffet is tasty and good quality. Chicken, beef, pork and fish are all very good. Notable absence of berries, apples, and many vegetables.
starstarstarstar Lorne S
Good hotel, near the beach of the Atlantic Ocean. All of the stuff is always smiling and tries to help you with your questions. Good restaurants in the hotel space with tasty food. Maids is always doing their job in the highest level. Good plays to spend your marriage. Come and see by yourself
starstarstarstarstar Anastasia Kuncevich
This is the best hotel in Varadero! Staff is friendly, rooms are clean, and pool area is beautiful. Food is not bad either. Overall you can’t go wrong with this place. We will definitely come back! 😄
starstarstarstarstar Hrvoje Tomic
Excelente luna de miel en mi hotel preferido. Cómo la anterior ocasión una cálida bienvenida y muy buen servicio. Recibimos una habitación vista al mar y detalle de bienvenida a la llegada. Agradecer a Relaciones Públicas por su ayuda con las reservaciones en los restaurantes a la carta y desayuno en la playa.
starstarstarstarstar Maria Matilde becerra
Excellent all inclusive hotel, with friendly and helpful staff. Lots of activities and good food. The beach is clean and quiet! (No blasting speakers with salsa). The event theater is the best. With first class shows, every night a group of amazing artists performing different shows.
starstarstarstarstar Guillermo Mier
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