I just had my Wedding at this venue on August 13, 2022 and I am so happy that I did. I knew I really wanted something at a hotel since I would have many out of town visitors. I shopped around and found that every venue was so expensive, when I found the package offered at the Newport Beachside Hotel and Resort I was very pleased. The price I found offered a lot of value. That being said I wasn't expecting a 5 star hotel at a 3 star price. The things I loved the most included the ambiance of the hotel, as soon as you walked in you felt you were on vacation, the fact that there was a restaurant both in the hotel and at the pier. There is also a spa on site and most importantly they had a starbucks in the lobby! I loved the service that Matilde provided, she was always very patient and professional with me and very very pleasant to speak with. I was very happy with the Cake vendors provided in the package, I chose Eddas for my wedding cake and everyone loved it, but not as much as everyone loved the food served at my wedding, we went for the Chicken and Salmon and man was everything so tasty! Huge Compliments to the Chef! As well as the service provided during my wedding reception. Thank you so much!
There were a few disappointing aspects that I don't hold against the overall experience but I will point out in hopes of future improvement.
1st is the parking, although I like the aspect of self parking as an option but it would be nice if Valet services were also available.
The fact that you have to pay extra for umbrellas at the beach. I can understand paying extra for the wooden beach beds but it is usually standard to have 2 chairs and an umbrella included in your stay not just the 2 lounge chairs.
Hit or miss service. Although most of the service received was amazing there were occasions where the attitude or willingness to give a great service lacked, such as in one case where the front desk agent did not have the willingness to provide a missing shower curtain. Just because housekeeping was closed didn't mean she could not have accessed another room to get the missing item.
My husband also had a bad experience with the outside bar manager which could have been totally avoided, but sometimes the desire to inform guest of the rules goes above the desire to ensure they are having a good time and have everything they ordered.
Ultimately all of these incidents were more than made up for by the Amazing service received from Antoine, Nicole and Dustin at the front desk. I will always appreciate you and how you made my Wedding weekend so memorable! Thank you!!
starstarstarstarstar Catalina Cedeno
Very nice Hotel very clean … has a awesome pool and access to the beach.
starstarstarstarstar J ProShots
Eu tive uma experiência terrível enquanto eu estava lá. Eu nunca vou mais lá na minha vida.
star Rafael Teixeira Castelo
Tuve una experiencia terrible mientras estuve allí. Nunca más iré allí en mi vida.
star Rafael Teixeira Castelo
I had a terrible experience while I was there. I will never go there in my life anymore.
star Rafael Teixeira Castelo
Spanish
English
Portuguese
French
Armenian
Italian
