Staff were very friendly and professional. Great location, nice hotel
starstarstarstarstar Justin
Location Toilet only flushed 75% of time. Every time someone in the room above us showered, water came pouring through the ceiling. The hotel seemed to know about this problem and the solution was to have someone come in to mop it up with towels.
starstar Verified Hotel Guest
Staff was extremely helpful.Hotel was clean and well staffed. Everything was great.
starstarstarstarstar Jeffrey
Great staff, clean rooms. Terrible climate control in the room. They have some type of energy saving thermostat that turns the unit off while your sleeping. I woke up 3 times every two hours to turn the unit back on. This was not a fluke. This was my second stay.
star Sam
Lobby Stairwells could be painted
starstarstarstarstar George
The staff was very accommodating and knowledgeable about the area.
starstarstarstarstar Daniel
Good location and views, premium bedding and furnishings $14 parking
starstarstarstarstar William
Excellent location within walking distance of all things downtown. Valet was nice, but would have liked knowing ahead of time that parking is not included in price. The maid woke us up at 8:30 by LOUDLY trying to get into our room. I don't know if she knocked first, but we were awoken by someone opening our door pretty violently. Thankfully, we had the latch on it so she wasn't able to get in. Bad way to wake up!
starstarstarstar Amy
The rooms were clean and well-kept. There was no microwave, which was difficult when Coronavirus prevented any food service in the motel.
starstarstarstar Verified Hotel Guest
Very up to date, comfortable, clean. The covers were so hot.
starstarstarstarstar Verified Hotel Guest
The beds were so comfortable. It was quiet and I got a good nights sleep with a beautiful view of the mountains
starstarstarstarstar Verified Hotel Guest
The lobby and room are beautiful. The food was good. The bed is not very comfortable.
starstarstarstarstar Verified Hotel Guest
Reception clerk was very nice. Location was perfect. No.
starstarstarstarstar Ed
The hotel waiters were very friendly and nice for breakfast every morning. Close walking to downtown attractions. Have to use bellhop to unload unless you want to haul everything. No carts to borrow.
starstarstarstarstar Verified Hotel Guest
The location was perfect
starstarstarstar Camillia
Great location and beautiful outdoor areas
starstarstarstarstar Verified Hotel Guest
Overall the stay was good, the only reason for lower marks was the total lack of baggage carts. Not enough baggage carts in the lobby. I have an infant and could only carry so many bags.
starstarstarstar Verified Hotel Guest
Wonderful staff Needs coffee in lobby
starstarstarstarstar Kimberly
The location of the hotel was fantastic. The cleanliness of the bathroom left much to be desired.
starstarstar Verified Hotel Guest
Location No
starstarstarstarstar Baleigh
Clean
starstarstarstarstar Megan
Renovations have really freshen it up
starstarstarstar Verified Hotel Guest
Great place ! Very professional staff and good food. Location, Cleanliness, Could not connect to internet with my wi-fi hot spot.
There was no hot water on the morning we were checking out, but the staff took care of it very quickly !
starstarstarstarstar Thomas
Very comfortable, nice ambiance
starstarstarstarstar Glenn
This looks like a brand new Best Western, modern decor and very neat and tidy. The only problem I had was I couldn't get internet in my room. There was obviously a problem as when I went to the desk to report it the desk clerk was on the phone with someone trying to get it fixed, but for whatever reason, it did not get fixed that night. You could use internet in the lobby but not in your room. New and clean Rooms are a little smaller than previous Best Westerns I've stayed at, and I stay at best westerns a lot because of my
starstarstarstarstar Denise
Nice location and very clean The AC keep coming on an off all night which made it very difficult to sleep. You were either too hot or too cold, setting wasnt working very well. Loved the location.
starstarstarstar Eddie
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