Very nice, modern hotel, it’s very clean because it’s brand new. Upon walking, and I was greeted by Joyce. Yes, she was super friendly and very enthusiastic and knowledgeable.
Our first night we stayed in a double queen room and unfortunately, they have a tub with a shower curtain, not a standup shower as in the picture. That was a disappointment.
The second night we booked the king room, which has a standup shower with a glass door, however, it was disappointing that there wasn’t a handheld device, which seems usually essential and standard for most stand up showers.
I couldn’t give it five stars, because as you can see from the pictures, the breakfast was empty and scarce - my only option was waffle, toasted bread, dry cereal. They are not a allergy friendly place as everything they had was dairy, no milk alternative options for your coffee or cereal, should be standard these days. No fresh fruit of any sort and the juice was not really juice, it was more like fruit flavored sugar, water. No hot tea bags, but they did have the hot water.
As for the staff, every single person I encountered was extremely friendly and sweet, can’t say enough about them!
starstarstarstar vera bettin
Customer service was good and friendly. But, the walls are paper thin and you can hear everything from the rooms on each side of you. The windows seem to not be sealed great, so it sounds like you practically don’t have a window and can hear everything outside. Your room doesn’t get cleaned but once a week as well. Breakfast is included, but would say is a below average breakfast on what you’d expect from a new hotel of this caliber.
starstar ryan williams
Nice rooms, they have a microwave and fridge which made me happy some hotels don't have a fridge now and days. I liked the 24 hour gym as well. Now the parking is not the best but you can enter from any door. The front desk was great as well. One front desk lady was actually really kind she kept a smile on her face.
starstarstarstarstar RockStar Moe
Personally not a fan. If you don't get there early enough, there's literally no parking. The king bed seemed more of a queen. I guess it's supposed to be more modern with it sitting on the floor or because we were given an accessible room but the mattress was too soft and felt like we were sinking in. The listing said sofa bed and trundle bed, absolutely not a sofa bed, it's literally for you to lay on the sofa. No blankets for the trundle. I asked for more towels as it was 5 of us and I did put the request online and it seemed like an issue. Definitely wouldn't stay here again unfortunately, I did have high hopes for this place. Everything was just less of comfortable
I asked for a 12p checkout as my kids were extremely tired and was told no unless I was a member.
star Ashely Martinez-Thomas
New hotel, new building. Very clean, great staff, spacious rooms. All rooms have a fridge and microwave. They also gave a bar, complimentary breakfast, and a market. Convenient location, right off interstate 95. I recommend this hotel.
starstarstarstarstar sarena SH
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