Hotel incrível muito lindo os suítes bem espaçoso
starstarstarstarstar Amevi A.K
Como diz o nome uma Maravilhosa Residência em Mauritius... Ambientes comuns agradabilíssimos, atendimento primoroso e totalmente pessoal, vista fantástica de todos os pontos do hotel, praia linda com a água morna e calma, restaurantes com alto padrão de atendimento e qualidade das comidas, show musicais e culturais excelentes... Em resumo fantástico em tudo!
starstarstarstarstar Wellington Duarte
Perfeito!
starstarstarstarstar Rodrigo Pina
Bom em tudo, porém caro!
starstarstarstarstar Dolores Habib
Excelente atendimento , funcionários extremamente atenciosos e comida muito bem feita e saborosa. Vale o que se paga.
starstarstarstarstar Sidney Barbosa
Eu fiz um avaliação logo que cheguei ao hotel. No decorrer do período da hospedagem tive que mudar. A experiência que tive hoje, oferecida pelo hotel foi algo sem palavras. Percebi que este hotel e principalmente o gerente, se preocupa muito, mas muito mesmo com seu bem estar e que a estadia seja a mais perfeita. Varias pessoas que conheço tinham elogiado este hotel, e hoje entendi o diferencial deste hotel. Posso falar, que de todos hotéis que passei (e ja foram muitos) nunca tive uma experiências igual, digna de filme. Parabéns a toda equipe. ❤️🇲🇺🥂😍🏖️.
starstarstarstarstar Gustavo Vier
Shocking non existent service . I tried to re instate my bookings after it was cancelled due to covid having already paid for it . I re booked my airline tickets but waiting for the hotel to confirm I lost my flights .I
tried calling reservations over and over again but to no avail.In fact I tried for 3 to 4 days .Nanthanielle in reservations is more than useless.So the next step was to get hold of the GM.I tried calling numerous times BUT ONCE AGAIN NOBODY WOULD PUT ME THROUGH TO HIM .So the next step was to get his email address.None of the staff could give me the GM"s email address.HOW AMAZING . I managed to get it by finding him on Linkedin and sent him a message to which he responded . I spoke to him requesting his email to which I sent him my banking details for the refund of my money . Well to date he has not responded . HOW PATHETIC.
I run a company that has successfully been in business for 101 years (4 Generations) and if I had to treat my clients in this sloppy manner I certainly would not have a business today.
star Shaidee Lipman
Uau, este lugar é lindo, a praia é simplesmente deslumbrante. O hotel, o spa, a comida é incrível. A equipe é super simpática, cada quarto tem seu próprio mordomo, e o hotel oferece um smartphone muito útil. O clube de barcos no local foi excelente com uma equipe fantástica. Eu recomendo este lugar e definitivamente visitar novamente.
starstarstarstarstar S Qureshi
Just wow, this place is beautiful, the beach is simply stunning. The hotel, the spa the food is all just amazing. The staff are super friendly, each room comes with its own butler, and hotel provides you with a smart phone which is very handy. The boat club onsite was superb with fantastic staff. I would highly recommend this place and would definitely visit again.
starstarstarstarstar S Qureshi
ótimo hotel, bom restaurante! você vai adorar! deve tentar!
starstarstarstarstar Călătorul Vesel
great hotel, nice restaurant! you will love it! must try it!
starstarstarstarstar Călătorul Vesel
Bad food, old Hotel, needs renovation immediately
starstar ΔΕΣΠΟΙΝΑ ΔΙΑΜΑΝΤΑΚΗ
100% the 5 star experience.We ended out 10 day holiday in Mauritius in The Residence and it was incredible. Every member of staff went above and beyond the expected, the food was incredible (especially as it was predominantly buffet) and the location was ideal.it's not cheap, but in this case you certainly get what you pay for. After having issues with a number of hotels in Mauritius, The Residence was a breath of fresh air and I can't recommend it enough.
starstarstarstarstar Dan Abbott
We went for Residence as we have stayed at their other chain hotels. This one is quite old so unless you likeold hotels you may find this hotel a bit outdated. The staff were very good. They looked after us really well. They went out of their way for the kids. Which was a plus point for us. Food was quite good and a good portion size. The dinner buffet was really nice with something for everyone. The thing that let them down is drinks prices. Soft drinks were inflated almost 5-6× Overall a great place to stay. Be prepared to pay a bit for the drinks
starstarstarstar Fatima Master
Attractive and great location on beach. We have come in rainy season but even so the rain has been excessive to the Mauritians which is limiting what we do. This hotel is comfortable and the food is pretty good. We are on all inclusive which I'd recommend if you like a few drinks but slightly misleading as about 50% of drinks on offer are not included and not all food but we have ate well. Most of the staff are lovely with one or 2 grumpy exceptions.
starstarstarstar Helen Williams
Nice resort with good facilities , pools gym sauna and steam room. Rooms are good if you stayed in upper floors so you can actually have a balcony for the same price of ground floor rooms. Restaurant food is good with variety in food buffet.
starstarstar Kha Lid Sani
This was a wonderful 10 day stay. The food was very good. And the people very nice. Will be returning. January next year
starstarstarstarstar Bryan Tickle
Found hair in my food twice. Some of the Staff need a smile on there face. The hotel was nothing special. I would not recommend this hotel.
star A G
Lujo. Exquisitez. Olor a vainilla en todo el resort. Fue el cumpleaños de mi marido y prepararon fuegos artificiales en la playa sin avisar y sin cargo adicional. Un sueño. Esta en la zona de Belle Mare, q por poner una pega, al estar en el este no tiene atardecer. Actividades acuaticas. Recomiendo el parasailing en pareja. Comida y habitaciones de 10. En las habitaciones te asignan siempre a la misma persona q está pendiente todo el tiempo dq no t falte nada sin ser invasivo. Todo muy sutil. Hotel de lujo para parejas. Si vas con niños se van a aburrir.
starstarstarstarstar Anna G.Alvarez
Nice, friendly, however staff need to learn and listen to people and actually make an effort to pass on messages to guests and not leave random notes on bedroom tables so that we never get to see them, otherwise very accommodating to individual wishes, when it's cold I guess all hotels are similarly open space design from entrance to restaurant and corridors, it was freezing.
starstarstarstar Andreas Bullan
Hotel de lujo situado en la parte mejor de la isla donde poder disfrutar del mar con un agua cristalina. Comprensorio muy grande y muy bien cuidado,todo perfectamente limpio y en su sitio. Hemos tenido un pequeño contratiempo a la hora de llegada pero el personal super amable ha arreglado el asunto muy rapidamente y nos han puesto en la suite mejor del hotelpara la entera estancias. Varia piscinas y varios restaurantes. Todo todo perfecto! Muchas gracias
starstarstarstarstar Massimo Cavazzoni
El hotel es magnífico, tanto en instalaciones generales como en las habitaciones, el buffet es muy buenoa todas horas Veo un inconveniente con tanto personal nadie habla español
starstarstarstar Juana Guzmán Cabañas
Servicio impecable, excelente ubicación, es mejorable el buffett aunque tiene un muy buen restaurante para cenar a la carta.
starstarstarstarstar José Maria Cecchini
Excelente gastronomía.. Muy buena atención de todo el personal.
starstarstarstarstar Pilar Ibañez
Fuimos de viaje de novios ,y el sueño echo realidad,en este hotel no falto detalle alguno. Tanto la estancia , la comida , la limpieza y el ambiente . Sobre todo la amabilidad del servicio del hotel .no tengo palabras para describirlo ACONSEJABLE 100%
starstarstarstarstar Roberto Solertorres
El Hotel Residence es de escalofrío , pedazo de hotel , todo genial . La playa del hotel muy buena , a tener en cuenta cuando se viaja a Mauricio , si es en los meses de verano nuestro , mejor la costa oeste por el viento .
starstarstarstarstar Jlgongon
Un hotel 10,unas instalaciones 10 y un personal 12!! Maravillosa y relajante estancia! Repetiremos ,100% recomendable.
starstarstarstarstar Pilar Mena
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