Words fail me - let me explain...
1. Booked a double room and got twin beds.
2. The room had such an overpowering smell of mould (in the carpet) that I required Ventolin for a bronchial attack. Nobody on reception to tell. Had to sleep with doors and windows open. Pigeons came in.
3. Lost an earring down the plughole of the vanity - no grate, no plug
4. The toilet wouldn't flush properly
5. The graffiti on the door closer in the lounge room is disturbing
This place has a fabulously central location. It's the only positive I can find
star Carmel Betts
Overall the apartment was okay. Bathroom was dirty, had molds in the shower. We booked the room for 3 nights and only the first day they serviced part of the room after we asked them because the blinds went off the rail and wouldnt go up. The last 2 days they didn't do any housekeeping, no coffee and milk refill. 1 x 150ml milk for 3 night, how cheap (after paying them $700+). Bed didn't get tidied. Of course didn't change bedding. Only good for the location and view.
starstar Andreen Kiran
Visited in Dec 2022 and there were roadworks happening right in front of the hotel. Obviously not the hotel's mistake, but for some reason the crowd around the place was very shady and scary.
We parked our car in a nearby Wilson's Parking lot and walked to Barclay. In a stretch of 100m we saw a whole bunch of shady people and junkies. We were as scared of being jumped upon, as we were of someone breaking into our car.
The check-in and check-out process was easy. The rooms were pretty good.
We had booked a service apartment. Two rooms with attached bathrooms for both. The room had basic amenities - kettle, fridge, tea, coffee, sugar, ironing board, etc.
Parking is available for $35 per day. But we parked independently at the parking lot nearby which cost us $15 for overnight parking.
starstarstar Vijay S Paul
Ensuite door needed adjusting and wouldn’t lock without force.
Main bathroom had open drain smell that permeated into the adjacent bedroom spoke twice to reception but it seemed to fall on deaf ears as no one came to investigate or contacted us about this.
While the bed was fine the issues above resulted in a below standard experience.
Great central location but will not be staying here again.
star Starky 76
The service apartment is great, just that the spare beds are a little too under budget kind, as it was too soft that we are literally sleeping on springs.
But nevertheless the service is good, as the manger came and try to slove the issues, by laying a thicker flees blanket to make the bed more enjoyable to sleep on.
The location its directly in the heart of CBD and all shopping areas which is at queen's Street. And its super near to britomart which is the wharf and also ferry terminal. Super convenient.
starstarstarstar Kai Xiang Lim
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