In February 2020 I stayed here twice for several days before and after a G Adventures holiday. The location was excellent just a short 15 - 20 minute walk into town so quite close to many beautiful, and interesting places: The National museum, National Theater, Gold Museum, Jade Museum and several markets. I also went on a city bus tour. Staff were extremely helpful: particularly the elderly gentleman who worked in the afternoon (who wore glasses). I asked him many questions regarding maps and places of interest. Each time he was very patient, knowledgeable and extremely helpful. He also took me to their laundry where he allowed me the use of an iron. Breakfast was a bit on the ordinary side otherwise a great place to stay! Thanks again
starstarstarstar Janice Smith
I booked a couple additional nights before my tour started at this hotel. I was happy with how clean the facilities were and I thought the staff was nice my entire stay. Really good breakfast. My second day, the morning ran out of water in my room so I couldn't shower properly. That happens when you travel and I didn't say anything.
The issue I had and the reason I gave less stars is the hotel has a policy to not use the towels for make up removal. I reused my towel my entire stay and I got some small stains on it. I didn't purposely use the towel to remove my make up but they charged me $10USD for the dirty towel and said they have to pay the cleaning company for extra stain removal. After I paid, the receptionist gave me the towel and said "you can keep it". I enjoyed my stay up until that point and it was unfortunate a couple stains on a towel = "damage" fees! You know I didn't have housekeeping service after my first night either (I didn't need it and it saved them some money and time) and I had that little water issue in the shower that I could have said something about but didn't. I'm not too fussy when it come to hotels. But when you are treated like this, it is a fairly disappointing. Take my money and give me a dirty towel 😏.
star Char
You have to love the owners, a couple. The husband is a very knowledgeable local guide with so much stories to tell you about his life since he was young in Tortuguero.
I would definitely recommend you to stay in this boutique hotel. Very clean bedroom and good food.
starstarstarstarstar Leonie D
Had an inside room with no window for fresh air. It felt like sleeping in a cave and not in a good way. There was no air conditioning either even though its advertised. Not happy, wouldn't recommend
starstar johannes g
Great place to escape the cookie cutter hotel chains. Clean and secure. Rooms vary in size and appointments. Near excellent restaurants. Manager very helpful.
starstarstarstarstar Julie Rinehart
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