Bom hotel, perto da praia! Vale a pena, a única coisa é q poderia ter café da manhã incluso na diária, mas não foi problema pois tem opções por perto.
starstarstarstarstar Eduardo Semencio
Hotel de qualidade e com um carinho especial pelos funcionários, ótima localização, recomendo e voltarei sempre pra lá
starstarstarstarstar Edson Sá
Bom hotel. Os quartos poderiam ser um pouco maiores, mas entrega o que oferece pelo preço
starstarstarstarstar Gustavo Henrique Dietrich
Localização muito boa, pisicina maravilhosa. Só não tive muita sorte porque no dia que me hospedei estavam fazendo uma obra na frente do hotel e colocaram uma chapa de aço na pista e os carros passavam por cima incomodando a noite toda
starstarstarstarstar José Ricardo Barbosa
Experiência horrível. Os funcionários da recepção são rudes, extrema má vontade, 3 horas p check in, cobraram 15% a mais de taxa de resort q o estipulado no site, não tem snacks no Happy hour como prometido, se negam a devolver o dinheiro p q possa sair daqui. HORRIVEL, jamais se hospedam aqui. Fotos nada a ver c o lugar. NENHUM gerente ou responsável p resolver nada. Um horror.
star Elaine Jordão
Já fiquei hospedada lá por 2 vezes. A primeira vez foi ótima e fiquei 2 dias. Estive lá semana passada e fiquei uma semana. Na maioria dos dias tudo correu bem, a menos de alguns detalhes que me chamaram atenção no diaa dia : toalhas utilizadas foram retiradas e não foram repostas, sabonetes também não foram repostos, mas no penúltimo dia algo muito chato aconteceu: minhas sandálias havaianas sumiram do quartodurante o período da limpeza do mesmo, e neste mesmo dia, o lixo do banheiro não foi limpo, o restinho de sabonete grudado no ralo do box do chuveiro do dia anterior ficoulá após a limpeza, ficou bastante areia no chão do banheiro , o vidro do box tinha shampoo escorrido do dia anterior , ou seja, o banheiro não foi limpo e as minhas havaianas sumiram. Lamentável!! muito decepcionante!! acho que não volto mais!!!
starstarstar Cristiana de Souza Santos
Hotel é simples, atendimento bem discreto. Serviço grátis de ida e volta para o Aeroporto de Miami. Piscina boa e o bar do hotel muito bom. Infelizmente o valor da diária não condiz com a qualidade do hotel na nossa opinião.
starstarstar Fabio Mattar
Stayed here as it was a ‘cheap’ hotel and we were not planning on spending much time in the hotel. What a pleasant surprise, management and reception staff very helpful and polite, shout out to Precious who was very helpful and took care of us. Rooms are of good size, clean, good shower and bathrooms. Pool and roof terrace were good.. overall great value for money and would highly recommend
starstarstarstarstar Ben M
We stayed 2 nights. We didn't really enjoy our stay there. It felt more like a 2/3 star hotel, let alone a 4 star! We had a bit of lengthy trip in Florida and stayed in Orlando, Miami, and Key West. This was the worst hotel during our trip. As soon as we got in the room, we wanted to cancel our reservation. At least the 2nd night. Hotel receptionist asked to call the reservation number. Then they started passing me from one department to another and finally told me to contact the reception desk. So back to square one! There was no parking space on the hotel property. Just street parking which was only for 3 hours max. Getting luggage up the stairs to get in the hotel wasn't particularly a fun experience either. Staff did not seem very friendly. We requested a late check out but getting even half an hour extension seemed too much to ask. We requested for an hour extension at first, but got half hour extension, which worked for us. However, we got calls again because the first staff we spoke with did not document the late check out and it was not in the system. Getting a couple of towels also turned out to be difficult and needed to ask a couple of times. Finally got them after an hour! One of the staff/custodian entered the room unannounced once. Room was quite small. Amenities were not much to speak of. Overall, it was probably the only downsides of our Miami trip. We definitely won't be visiting this hotel again.
starstar Rezwan Islam
The hotel is in a great location and everything was clean. I’m giving two stars because of the staff. I left a nice pair of sunglasses in my room. Called to confirm room number 606 and was told they got em and will hold them at the front desk. I returned about 36hours later only for them to act like they were looking for them for 15mins. Then the manager told me they are not responsible for lost items. Sure understandable, but it is also understood that there was confirmation the front desk was in possession of my sunglasses and after 24hrs an employee decided to take them as their own. There are plenty of other amazing hotels in south beach where staff will treat everyone with the care and respect we all deserve.
starstar Desmond Khounlo
Get ready for a true red carpet experience! This boutique hotel has everything from glam, delicious food to insanely gorgeous rooftop views! The rooms are so luxurious, cozy and romantic - We love staying here and can’t wait to visit again! ✨ 10/10 Recommend!
starstarstarstarstar Ashley Chard
What you see on website is not what your gonna get. We tried to check-in a little early. That could not happen. They are not staffed enough for the size of the hotel. The rooms are extra small . Be aware they only clean the rooms every three days. After asking for our room to be cleaned on the third day. That didn’t happen,I had to call for clean towels. The next following day went to the desk to ask for our room to be cleaned. The girl at the front desk. Pretended like she called for service. We returned to our room later that night on the 4th day. Room still was not cleaned. So image having to ask for towels again. I was so upset that I ask for items to change the sheets on the bed. The front desk offered to clean it the next morning,the day of check out. What since does that make. They provide less than average service. Then have the nerve to rush us out on the day of check out. The location is great ,the restaurant was great. Hotel total thumbs down. Also after a day into our stay. Bumps on the bottom of my feet due to cleanliness of shower. Which I had to go buy shower shoes. Also they don’t have a parking deck. You have to park a mile away in a parking garage. For the amount of money you pay. You might as well spend a extra $$. Pay for a cheap hotel that’s the kind of service you will receive . Never again will we try to save money by buying cheap.
star Tanesha Watson
We stayed at Hotel Croydon for three days and two nights, August 1-3, 2022. Location is great and the staff is friendly! Cheap overnight parking garage about 10 mins away for $8; however, it's the little things that brought my rating down. My daughter dropped her charger and it rolled under the bed. She went to retrieve it and her hand came out dirty! There was a lot of dirt and dust up under the bed so it appears the housekeeping staff does not clean under there. In addition, there is not a fridge or microwave in the room, which is very inconvenient when traveling with children. Even if you utilize the restaurant for meals, there is no way to warm your food up if you have leftovers. Also, the prices of the items in the mini bar are 3x the normal rate, and they charge a 17% restocking fee. Lastly, there is no business center on the property. When I approached the front desk about receiving a fax she stated she did not know the fax number so she would have the GM call me with the information; however, no one ever called me nor came to my room. So I had to create an online fax account to receive the documents through email and then went to a public library to print them. Overall, I would stay here again if the rate was right, but the conveniences that come with a less expensive hotel chain seems to meet the needs of my family better.
starstarstar Saayy Whatt
So happy we found this spot to stay! I almost don’t want to leave a review because I don’t want anyone to find this hidden gem. For the price to stay here you truly can’t beat it. It is only a 1 minute walk to the beach and there is a parking garage just 2 blocks away if you need it. The front desk staff are so friendly and the bar/restaurant staff are awesome. You may even meet some fabulous and interesting people at the bar! The happy hour is also a steal for the price to stay here. Only feedback would be the internet was unstable and the outlets were loose in our room, so if you’re looking for somewhere to stay on business this may not be the spot. But, if you’re looking to disconnect this is the place for you! Don’t forget to check out the rooftop deck for great pictures and views. Can’t wait to stay here again 😊
starstarstarstar Riley Hovis
We stayed at Hotel a Croyden for four nights. The hotel was directly across the street from beach access. The area was quiet and not as congested as South Beach. Staff was wonderful, heated pool, and Happy Hour with bottomless vodka and gin drinks between 6-7pm. We had an issue one night with really loud guests next door and the hotel took care of it quickly and efficiently. We stayed in a double queen with myself, my husband and two children. It was a great spot for Miami Beach. We would definitely stay here again.
starstarstarstarstar Christina Rundstrom
Hotel muy bonito tiene una vista en la azotea preciosa. Personal muy amable desde front desk hasta los Housekeeping. Habitaciones cómodas, área de piscina muy bonita, recibidor muy acogedor y hay un área de estar muy cerca del restaurante que puedes relajarte y escuchar música, muy agradable. Cerca de la playa. Lo único malo es que no tiene estacionamiento pero los muchachos de front desk t ayudan con las diferentes opciones del área.
starstarstarstarstar Aleidis Cruzado
Excelente hotel boutique. Decoração art déco. Mimos para hóspedes como balde de gelo, sacarrolha e cálices para vinho no quarto. Bons preços e atendimento profissional. Limpeza impecável. Ótima localização. Recomendo.
starstarstarstarstar Marcia Vasconcellos Vasconcellos
El sistema de reservas del hotel es deficiente. "Reserve" y "pague" en la pagina del hotel, recibi el mail de confirmacion de la estadia. Cuando llego al hotel me habian cancelado la reserva por un problema con mi pago del cual no fui informada, si me hubiese llegado la cancelaciondel mismo modo que me llego la confirmacion, lo hubiese solucionado previo a ir, perder tiempo yo y la persona que me estaba atendiendo. Recomiendo llamar y cerciorarse que la reserva fue efectivamente confirmada antes de ir.
star Ariadna Rodriguez
El hotel no tiene parqueo .Nos pusieron dos tickes por poner un # mal a la chapa. Busquen hoteles con parqueo miami beach es un robo con los parqueo y el hotel no esta tan bueno como para pagar 72 de ticke y 120 de parqueo no se lo recomiendo y las foto nada q ver la piscina es la de mi casa .El colchon duro y la Vista al parqueo ajajja q suerte no lo recomiendo .Habitacion 103
star Yahima Aguiar
Muy difícil estacionarse. No tienen estacionamiento, se publican con fotos muy bonitas y la realidad es que nada que ver.. todo muy sucio ... hice mi reserva por bookin.com ellos me dan un precio y al final me cobraron otro...$140.00 por una noche que ni siquiera pude quedarme por que estaba yo ya muy molesta...... buscando estacionamiento yal rededor muchos homeles..que trizte que engañen a la gente...
star Sonia L Martinez
Lamentable que apesar que les dije antes de mi reserva que NO podía ir , por cuestiones de salud , ya que me dio COVID, me cobraron la habitación,sabiendo que les dije que me cambiaran la fecha y si había que colocar un excedente lo hacka, es el colmo sabiendo que he sido un cliente de varias oportunidades por que me encanta el hotel, me negaron la posibilidad de ir otro día, pero eso si cobraron el dinero,otra persona irresponsable me hubiese ido a infectar de Covid, pero Nl hable escribí y un No rotundo. No quierenperder nada.
star JUMAGUZ Jumaguz
Pésimo servicio. Ofrecen en su web un traslado al aeropuerto "gratuito", pero es engañoso, te hacen reservarlo el día anterior, quedas a las 18h, estás más de 1 hora esperando y luego te dicen que no hay traslado y que como era "gratuito" que te busques la vida. Casi perdemos un vuelo por su mala gestión y su única respuesta/solución fue "buscaros la vida, era un servicio gratuito". Me parece penoso para un hotel de estas características
star Victor Batalla
En el norte de South Beach. Los cuartos están bien, los baños muy bonitos, el servicio bueno. Tiene valet parking por 40 usd. Lo malo es que se oye todo el ruido de los demás cuartos y pasillos. Las cortinas no cierran bien y pasa mucha luz.
starstarstar Angel Sanchez
Que pesima situacion que hacen quedar mal al hotel, esculcaron mi herramienta y se robaron un maneral para cambiar llantas marca Snapon, el cual no me di cuenta hasta ahorita que voy bajando mis cosas. Eso hacen que el servicio sea de un -10. Atentos con el personal que tienen porque les gusta tomar lo ajeno.What a bad situation that make the hotel look bad, they hunted my tool and stole a handle to change the Snapon brand, which I did not realize until now that I am going down my stuff.That makes the service a -10. Attentive to the staff they have because they like to take what is foreign.
star Carlos Leonardo Hernandez
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