Fantastic stay! Super helpful staff! Older hotel but well taken care of. So cool to see Giraffes, Zebras, Gazelle and Wildebeest off our balcony!
starstarstarstarstar Alishea Gray
Best hotel ever! The animals are amazing. This hotel is the only one where I have a different experience every time I go there.
starstarstarstarstar Jordan Gerstein
Place was amazingly clean. I felt they decor was fitting and continuous throughout the entire lodge. Beds were great and rooms were spacious. Large glasses sliding doors led out to large balcony with pretty good view of the animals contained within. It was weird why the water pressure was so extremely high in the sinks and toilet but pretty weak in the shower. Don't get me wrong the bathroom looked fantastic but the toilet sounds like an airplanes toilet flushing and the slightest turn of a faucet gets you a water jet likely to knock anything out of your hands the first time you use it until you're used to it. The place could use more and better parking. More ways to get into the parking area and more elevators/ stairs to get inside. Where we were situated we had a 4 minute walk to get to our room to the elevator. Be sure to ask their caretakers about the animals. They are very pleasant to talk to and very informative. Oh, almost forgot. My Disney magic band didn't always unlock the door to room 7260. There's an issue with the lock on that door and the glass door on the shower didn't seal right.
starstarstarstar Daniel Slack
My daughter turned 15 yesterday and we checked in Friday. No happy birthday nothing at all. Her boyfriend traveled with us and bought her a nice bracelet from Kay Jewelers and left it in the room. Not turned in as of this afternoon. Bathroom had mold in the tub area. Won't be staying her again. Thinking I might just sell my DVC.
starstar Angie Greene
Don't want to stay anywhere else when we come to Walt Disney World.
starstarstarstarstar Jason Gonzales
We just returned from a 7 day, 6 night stay at this resort (Jambo House). The hotel was fantastic and hands down the best place I’ve ever stayed. We were upgraded to a room with animal view and it definitely made the stay one we’ll never forget. Unfortunately we had a less than pleasant experience with housekeeping. We had the do not disturb sign on our door due to taking a nap. They insisted they had to come in the room to inspect it, which resulted in waking my whole family up. I thought the whole point of that sign was to not disturb? Not to mention the man who came into our room was extremely rude and made me feel uncomfortable. My travel agent had never heard of that and frankly, I’m still annoyed by it. Other than that, our stay was great. Decor was fantastic, everything made you feel like you were in a different world. Food options are some of the best on the Disney property. I can only give 3 stars due to our experience and will not stay again. I’m grateful for the experience but would rather dish out that kind of money where my privacy can be respected and my child can nap in peace without being disturbed
starstarstar Ashley Danuser
Good rooms, nice views of animals, and some of the best restaurants in the park. Newly renovated rooms are a step down though. Faux- hardwood floors are noisy, cold and definitely transmit sound from rooms above you. The walk to some of the rooms can be significant (400 steps from lobby) and room service often came quite late in the day (4:00 on). For a great view of the animals, take a walk down the right wing in the morning and go outside to the stairs. Most of the animals wait there for breakfast!
starstarstarstarstar Robert Evans
Hands down my favorite Disney resort that I’ve stayed at year to date. Love the decor, the music, the layout of the hotel. There is just something neat about walking through and hearing the authentic music and the smell of the food from the buffet throughout the lobby. We’ve stayed in a room that overlooks the Savannah once and the view was absolutely amazing. Love the accessibility to all food options and the bar. The one downside is the only Disney transportation available to this resort is the bus service so it can take a little longer to get where you want to go.
starstarstarstarstar Teresa Thomas
Don't get me wrong... It's BEAUTIFUL, but...
I think it's a bit cheap of them (and Disney as a whole) to charge extra for breakfast and parking. And they charge A LOT.
Let's start with the breakfast. Abundant, super tasty, big variety of foods and the omelettes made to order are just the best I've tried. The thing is, it costs 30 dollars per person, per day, for everyone. I know it's a Disney policy as a whole, but no hotel that expensive (and trust me, it really is), would charge you for breakfast, let alone 30 dollars.
Parking at the hotels used to be free until a year ago, but for some reason they changed that. Other hotels, like the ones in Miami Beach, do charge for parking, but those are around areas where parking is scarse. Disney has PLENTY of space, so the fact that they charge 25 dollars per day (with no previous warning in our case) is just wrong, specially for a luxurious hotel.
The rooms are great and comfortable, the bathroom is amazing too, and the African setting with the animals is breathtaking. But when you put this two drawbacks into account, it feels like you're paying a lot more than what you're getting.
starstar facundo farall
It's amazing, I'm not sure how else to describe it but this is one of my favorite hotels ever. The restaurants are amazing and the rooms with the animals are fantastic. I love the atmosphere here and the decor. I love being able to go outside and just watch the zebras and giraffes walking around. You won't regret staying here.
starstarstarstarstar Lauren Donahoo
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