Quarto pequeno mas confortável com vista para o Jardim. Casas de banho limpas mas com pouca luz.
starstarstar Tiago nascimento
Muito bom! Gostei do atendimento, limpeza e café da manhã. Fica num lugar tão tranquilo e bonito! Perto do metrô!
starstarstarstarstar Belazull Mar
Hotel funcional com quartos espaçosos. Atendimento cordial. Pequeno almoço com o essencial, mas falta o café espresso. Boa localização.
starstarstarstar Rui Moreira
Hotel todo reformado, excelente atendimento e ótima localização
starstarstarstarstar Delmar Junges
Great room a really good daily clean. Could do with some luggage racks for cases and the bathroom was huge with no where to put toiletries etc.
the courtyard was fantastic but the service was very average. Be prepared to carry your bags up 10 - 12 steps while the staff watch on. The location is just stellar
starstarstarstar Mark “Mark 63” Hardy
O hotel está idealmente situado com acesso à maioria dos lugares com muita facilidade. A equipe da recepção foi extremamente útil e muito doce.No entanto, começou sem serviço de água quente em um domingo no hotel ao qual não houve comunicação de quando será resolvido.Em segundo lugar, nos foi dada uma oferta com desconto de £ 15 por pessoa para o café-da-manhã, mas ainda foram cobrados £ 17,50 por cabeça. Eu poderia ter deixado isso passar se as opções para comer estivessem disponíveis. O café da manhã fecha às 10h, no entanto, às 9h30, quando avisei o pessoal do restaurante que não havia nada disponível para comer, a resposta foi "o que fazer? É assim que é". Então, por £17,50 por cabeça para 4 pessoas (o dobro em dólares australianos), comemos 2 torradas, café e partimos.A equipe da frente informou que alguém entrará em contato comigo para discutir isso. Quase 40 horas, e nenhuma comunicação.O dia 1 foi muito bom, mas o dia 2 foi ruim. Não sou fã de críticas negativas, mas neste caso, paguei muito por um serviço que simplesmente não foi prestado. Estou bastante decepcionado com a minha primeira visita a Londres.
star Vidya Arundathi Raghavan
The hotel is ideally situated with access to most places very easily. The staff at the front desk were extremely helpful and very sweet.
However, it started with no hot water service on a Sunday at the hotel to which there was no communication of when it will be resolved.
Secondly, we were given a discounted offer of £15 per person for breakfast, but were still charged £17.50 per head. I might have let that go if the options to eat were available. Breakfast closes at 10am, however at 9.30am when I advised the restaurant staff that there was nothing available to eat, the response was "what to do? That's how it is". So for £17.50 per head for 4 people (double in Australian dollars), we ate 2 slices of toast, coffee and left.
The front staff advised that someone will be contacting me to discuss this. Nearly 40 hours in, and no communication.
Day 1 was really good, but day 2 was just bad. I am not a fan of negative reviews, but in this case, I've paid a lot for a service which just wasn't provided. I'm quite disappointed for my first visit to London.
star Vidya Arundathi Raghavan
Muy malo. Todo el Personal apático. No saludan y no solucionan problemas. No vayas a la hab 311!! Olor nauseabundo a comida y no anda el aire acond. Tardaron dos días en cambiarnos de pieza. Desayuno pobre! Café frío!! No lo recomiendo para nada! Lo mejor: el personal de limpieza.
star Leandro Gatti
Ótimo quarto para as 3 noites que estávamos hospedados. Cama grande com muito espaço de armazenamento de bagagem. Banheiros realmente agradáveis de tamanho com ótimo chuveiro e banheira. O serviço de quarto (café da manhã) foi sempre pontual e agradável e quente. Bebidas no bar eram agradáveis com excelente equipe. A área externa do jardim na frente com assentos foi uma boa mudança de cenário. Hotel é muito central para a maioria das atrações que é ótimo.
starstarstarstarstar Brian
No me gustó la ubicación, hubiese preferido estar más cerca de un metro
starstarstar Constanza Andrea Estrada Flores
Lejos mi hotel favorito en Londres. Nos quedamos junto a mi marido en este hotel como un mes, nos dieron una habitación maravillosa con vista al jardín en el tercer piso. Tengo que decir que el servicio es increíble, Super buena disposición nos atendieron de maravilla. La comida era increíble, A buen precio, el desayuno también Super bueno.el lugar era sentiste realmente el LondresLa ubicación perfecta, a Super cerca de los lugares principales, nosotros hacíamos todo caminando, definitivamente cuando vuelva a Londres me voy a quedar ahí.
starstarstarstarstar María Jesús Jofré - Atelier
Stayed for 2 nights. Pros: The hotel is nice, clean, good breakfast, and gardens in front a nice perk (can sip a glass of wine at the end of a day). Cons: Beds are really hard and pillows could be a lot better.Could not check-in until after 6PM.Although the hotel was prepaid in advance through Agoda, the hotel charged upon checkout in error.They partially rectified the error by giving a reimbursement on my credit card in local currency, however since my credit card uses a different currency, I am out of pocket $30 which they will not even bother to address.I have sent multiple emails, with absolutely no response.So why should I be out of pocket when it was their error??Not good customer service.
starstarstarstar Helene Hemon
This is a modern hotel with great vibes to stay at if you are visiting and touring London. Right by Victoria station, close to good cafe's and lots of attractions. Service is on point, and knowledgeable. There is a cute garden area at the front to chill and have a drink if you'd like. If I return to London I would go back.
starstarstarstarstar Geeta Kumar
Great room for the 3 nights we were staying. Large bed with a lot of space of luggage storage. Really nice size bathrooms with great shower and bath. Room service (breakfast) was always on time and nice and hot.
Drinks at the bar were nice with great staff. Outside garden area at the front with seating was a nice change of scenery. Hotel is very central to most of the attractions which is great.
starstarstarstarstar Brian
Hotel was clean and tidy with a very nice modern room with a bath shower combo. Food from the restaurant was excellent and very well priced. A full English breakfast is available however for £5 ontop of £10 for continental. There was a miscommunication reusulting in nearly missing breakfast on Monday as breakfast is 8-11 on a Sunday and 7-10 the rest of the week. The staff were friendly however there did seem to be very little at some points of my stay
starstarstar Curt H
Recently enjoyed a 4 night stay here, the room was very pleasant with a view across the gardens. Bed was large and comfortable, I found the hotel to be clean and the staff were courteous and very friendly.Will be coming here again next time I'm in London.
starstarstarstarstar Scotty Child
Magnífico
starstarstarstarstar Maria Souza
El hotel y atención del servicio excelente. La ubicación magnifica. Un poco escaso el desayuno, faltó jugo de naranja, pan, etc y en la media hora asignada para desayunar no lo repusieron
starstarstarstar Emma Calero
Excelente hotel!, ubicación formidable .... servicio muy bueno y habitaciones muy comodas. Sólo un detalle .... en la entrada deberían hacer una rampa.... para petsonas de mayor edad y subir las maletas...
starstarstarstarstar Susana Alonso
My wife and I stayed at The Wellington for four nights, and we truly enjoyed our time there. Service was excellent, and the bathtub at the room was a pleasant surprise.
Furthermore the Wellington is located in a quiet neighbourhood yet in walking distance of Buckingham Palace, Victoria Station, Whitehall and other important places.
Thank you very much.
starstarstarstarstar Søren Stidsen
Hotel muito bom.
starstarstarstarstar Antonio Mendes
Muy bueno, atención excelente, desayuno variado. Está ubicado medio trasmano, puede perderse, aunque no está lejos de Victoria o de su área comercial. No hay muchas opciones para cenar, la mayoría de los restaurantes cierran temprano. Ese es un tema para quien cene después de las 1800 h
starstarstarstar Jose Palacios Jaraquemada
Personal muy atento y profesional, tanto en la recepción como en el comedor, aunque no había nadie que hablase nada de castellano. Habitación cómoda y limpia, con detalle de un enchufe de formato "europeo". Baño con luz automática y detalle de espejo calefactado para evitar el empañado. Desayuno continental excelente en cantidad y calidad.
starstarstarstarstar José Luis Bello
Muy cerca de Victoria Street en un barrio muy tranquilo se ubica este hotel de 5 estrellas. Un servicio realmente bueno, las habitaciones cómodas y bien equipadas. Tiene gimnasio con cintas de correr y máquina de poleas. Por ponerle un fallo en el desayuno si pides café de máquina, hay que pagar un suplemento.
starstarstarstarstar Ervin Sarkisov
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