Really excellent stay and great value for money. Stayed here as we had an early morning flight out of Krakow. Free breakfast in the morning was amazing and catered for all our needs. Room was excellent and the huge bed was more than enough space to accommodate us. Free shuttle bus to the airport in the morning made everything nice and simple simple. For a new hotel the staff did an excellent job, were attentive and polite and made us feel right at home. The Decor within the hotel was stunning and the feel good affirmations scattered around the lobby were a very nice touch.
starstarstarstarstar Dom Mckay
The room was very nice. Compact, but not small. The staff were very pleasant, professional, well-presented, and attentive. The food from the restaurant yesterday evening was nice and reasonably priced for the location of the hotel - it is 5-10 minutes walk from the airport (exit the airport, turn right, walk to the end of the terminal, turn left, and keep walking). The only problem was that all the water went off this morning, and so with an early departure, I couldn't have a wash or a shower! Also, the breakfast was a little limited and the hot food was barely warm.
starstarstarstar Nik Warburton
Brand new hotel with beautiful design elements. Loved the parrot lamps by Moooi in the lobby/restaurant area. Everything in the hotel looked spic and span. The room and bathroom were comfortable and the free breakfast had sufficient choice and was hot and tasty. The hotel is an easy 7-10 minute walk from the arrivals hall.
starstarstarstarstar Martin Meiland
I wanted to give this place 5 stars and I was going to when I first arrived. There were a few little annoying things that made the stay less than fantastic. If you have a car the parking situation is awkward. You have to pay for parking at the front desk when you check in. Then you go to the garage entrance and take a ticket to enter. To exit you have to go to the desk first for them to scan the ticket, then to the garage. I didn't know that and drove out and my ticket didn't work. I pressed the call button several times and nobody answered. I then walked to the front entrance and had to use my room card just to get in the front door. When I came back later that day, I parked in the garage and tried to get in. The door requires your room key which I scanned but it had been deactivated. I pressed the call button and after several rings someone came on and told me to push the door. I tried to explain that my key wasn't working so pushing the door wasn't helping but she had hung up on me. I called again and got told the same thing three times. I finally had to kick the door to get it open. Then I couldn't get to my room because the elevator requires your room key and mine wasn't working. It is those annoying little things that made me downgrade it. Otherwise the room was nice, though the bed a bit hard, and the bathroom was clean and modern.
starstarstar Agent M
Well designed, friendly & helpful staff, modern equipment- much better than I’ve ever expected. Recommend it 100%. As mentioned by other users they offer shuttle bus service from the hotel to the airport - even it’s just 10-min by walking, which benefits a lot to lonely travellers or people with lots of palaces. Plus, they even provide hand lotion :)
starstarstarstarstar Y. W
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