Okay where do I start, this hotel is nice looking untill you dive into the financial side of things that people are not aware of when booking, 1 week prior to arriving our card was charged the 99 euro for price of room which to our understanding means we paid... Right? Wrong according to reception this is a prepayment which eventually gets refunded within 2 weeks, so when we arrived they charged another 99 plus 5.60 visitors tax, but it doesn't stop there, depending on the level of room you booked you also have to pay another 300 to 500 euro deposit for your stay. We ended up being down 500 for one room for one night which was just a stop over for a flight at CDG early next morning. You do eventually get back your money after 2 weeks eventually only paying 99 for the room however this is not explained and at the end of a holiday where funds have been drained anyway this is not ideal. I had to delay reviewing this as on the deposit sheet we signed it said if we kicked up a fuss basically they could with hold the deposit. The rooms are small and the best part about them is the shower but other than this staff were rude barely spoke English and the bar/food is massively overpriced. It's a 3 star hotel at best. Now we have stayed at alot of nice hotels and never have we had to pay the extortionate rates of this one we will never stay nor recommend anyone to stay at any Oceania hotel after our experience as I can imagine there would be some people who are on stop over who simply cannot afford the deposit at the end of their holiday. I wrote this review only to inform others of the prices that they do not make you aware of before booking.
star Mark Mcloughlin
I spent 1 night, in january 2020. After left the hotel, they charged on my bank card 72 euros, without authorisation and without justification.
I am really disappointed with this situation. I Will never recommend to anyone.
star Gemma Barber
I got food poisoning on the plane and came here at 7 am after my flight because I couldn't make it into Paris to where I was supposed to stay. I chose here because we'd stayed here many times in the past and were very happy with it. They let me only pay for one night but check in at 7 am, exceptionally because of my circumstances. In that state, having such a kind gesture was really amazing. Strongly recommend this place, both for being considerate and consistently pleasant.
starstarstarstarstar Gripeaway
We loved this hotel! Although I’m afraid our first impression was not a good one, and that’s why it’s not a 5-star review here: Coming from CDG, we had to wait for an hour outside in the sun for a seat on the hotel shuttle. (Only 7 seats, running every 30 minutes in the afternoon, and shared with the neighboring Nomad hotel – it was like the Hunger Games trying to get out of CDG on it!) After that, however, we found the hotel to be actually very pleasant, even if we were hot, sweaty, and tired. The lobby is beautiful. The pool is spacious and fun. The breakfast buffet is generous and very good. The rooms are good, although climate-control issues caused my parents to transfer rooms a few times at check-in, so there might have been a few technical issues that are probably fixed by now; the staff were accommodating and polite the entire time. There is a nice hotel restaurant, but if you want something more casual, the Nomad’s dinner buffet next door is great! (The front-desk clerk advised us, rightly, to check it out; I’m so glad she did!) And the shuttle service back to CDG in the morning was easy.
starstarstarstar Jennica Dixon
With cool, tropical modern decor, lots of cute seating areas and an amazing pool, this place is a gem. The staff were friendly and helpful, beds super comfortable. The only drawback is that it is an airport hotel, which made it feel almost deserted. Lost one star because the room service food was not great.
starstarstarstar Nikki Rochon Kaiser
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