reception staff weren’t very nice and it isn’t in a very nice location but the price was cheap and the rooms were clean
starstarstar isobel mohr
Mais ou menos
starstarstar João Celio
El hotel concuerda con las fotos. Pero la zona de alrededor coincido con que te hace sentir insegura. La habitación en si es aceptable. El personal si es muy poco afable
starstarstar Gaby Ríos
El aire acondicionado del cuarto 210 no enfria nada lo demas todo vien
starstarstar Shempo Alcaraz
Got a rash on my arms, probably due to a lot accarians on the bed. The rest of the hotel is ok.
starstarstar Olivier Ch
Muy bonito por dentro, con las enredaderas y las luces de noche, el árbol le da un toque muy lindo, las habitaciones están amplias y la cama también, en la televisión había netflix y youtube, en la recepción fueron muy amables, la ubicación está muy bien
starstarstarstarstar Valeria Bautista Garcia
Lo contrate por booking y por el precio esta bien, no puedo pedir mas. tiene todo lo necesario aunque se ven cosas descuidadas, ejemplo:las llaves de nuestra regadera estaban rotas y todos los metales de la habitación oxidados. El hotel en sí mismo es agradable, se ve que en su momento fue un lugar muy bonito, pero no diría que es un hotel familiar. En su mayoría hay gente fumando por todas partes, desde que llegas es lo primero que vez y muchos hombres solos. La zona es cerca de la salida a punta sam lo que lo hizo práctico para nosotros pero no me gustó los alrededores, me sentí insegura y no volveré a quedarme ahí. Hablando de el personal la verdad todos fueron muy muy amables, tanto el check in como la salida, ellos si tienen 5 estrellas.
starstarstar As Fa
Bom custo benefício
starstarstar Heliude Magno
Quartos bem arrumados com ar condiciomado, Tv, micro-ondas e frigobar. Recepcionistas bem atenciosos. Só falta melhorar o café da manhã.
starstarstarstarstar Renato Moreira
Para quem quer uma hospedagem mais batata em cancun com todo conforto de um hotel 4 estrelas,
starstarstarstarstar Odenir Campos
Recepção show muito amáveis Disposto a ajudar dirá dúvidas, Super limpo, porém só o café Que deixa a desejar, viajei sozinha E foi uma ótima experiência Tem um mercado próximo ao hotel.
starstarstarstar Monique
Ótimo hotel com excelente custo benefício, internet boa, o café da manhã é bom a limpeza deixa um pouco a desejar e a localização é longe da zona hoteleira, porém tem ônibus próximo ao hotel que vai até lá.
starstarstarstarstar Daniel D R B
Bbb
starstarstarstarstar Esteban Pacheco Torres
Cama boa,chuveiro sem água quente e quase não cai água.Lugar simpático,só o banheiro deixou a desejar.
starstar Caio Zafalon
Ambiente agradável pra quem procura e espera de um lugar tranquilo e familiar. Mantém o básico, porém com o aconchego agradável. Poucas vagas na garagem, mas que supre de acordo com a necessidade básica sem valores exorbitantes.
starstarstarstar Edilton Moura
Habitaciones super en mal estado ni ganas Dan de quedarte
star Djbatzuka Martinez Rumbo
El lugar está muy lindo, la decoración preciosa pero las habitaciones se me hacen muy pequeñas y la mía algo deteriorada.
starstarstarstar Carolina Zavala
En general estuvo Aceptable, considerando el Precio, el personal no es muy Cálido que digamos, les hace falta gentileza , las Habitaciones son Pequeñas pero Cómodas, tienen un Refrigerador y Horno de MicroHondas, en mi caso solo estuve una noche sin embargo hubo Mucho ruido por parte el personal, muy pocos Canales en la TV!… un Hotel Sencillopara solo ir de paso!
starstarstar Ares Klzada
... Me hospede una noche por cuestión de trabajo...y me dejaron una habitación que daba a la avenida y bueno muchísimo ruido...no se puede descansar bien...
starstarstar Paty Cruz
Solo me quede una noche, las camas muy comodas, lo unico fue que eran las 12:00 de la noche habian unas personas jugando billar y sesentia el ruido por lo tanto no pudimos desacansar bien. De resto todo bien.
starstarstar Mariajose Suarez
Buen hotel para descansar y más si van a dormir !!, Es limpio y buen servicio!!
starstarstarstar Jeysson Dragon
Es un agradable lugar y las habitaciones son amplias. El único inconveniente son las reservas, al parecer hay un poco de falta de comunicación o problemas con más reservas que se hacen por internet, ya que avise que llegaría en la madrugada a hacer check in y aunque me confirmaron, no se respeto la reserva y la cancelaron. La parte buena es que afortunadamente había una habitación y me la dieron respetando el precio. No es un lugar tan cercano al centro y playas pero hay transporte público y por el precio del lugar puede ser una buena opción.
starstarstarstar Citlali Mendoza Munguia
Friendly staff, clean rooms, charming atrium, safe parking behind a locked gate, and DOG FRIENDLY! We loved it. The location isn't particularly walkable though.I mean, we walked around.There are restaurants nearby.Delicious restaurants.
starstarstarstarstar Will Mckee
Hermoso hotel con ambiente natural, perfecto para relajarte y quitarnos el estrés. De verdad se puede absorber tranquilidad.Además la ubicación es excelente y la atención mejor aún. Muy bonito el hotel de verdad, me encantó
starstarstarstarstar Daniel Alejandro Paredes Duran
Great hotel for a better price. The bed and pillows are comfortable, and the bathroom is spacious. The air-conditioning and internet worked great. I also like the location because it has Zeus Gym(40Peso) and some good restaurants close by.
starstarstarstarstar Jason Tellier
Obviously, it's not the best hotel you can get. Yet, i loved the interior design, and the single room i paid USD 20/night was worth of USD 30-40/night. So i was 120% satisfied. Plus, it's relatively close to malls and hotel beach zone.
starstarstarstarstar James Russell
Great place for one night stay if you have a discount from booking. Can be noisy at night.
starstarstarstar Antonio P
Stayed for 2 weeks. Parking is available onsite via a manual gate. Pleasant open plan hotel which the cleaners maintained daily. Hot water was only available for some of my showers. Loud music started early and stopped late. WIFI is decent but our phones could not connect in our rooms, only outside in the lobby. We asked the cleaners to only clean once. they didn’t clean. The lobby area had people speaking loudly on their phones and playing loud memes early at morning, the entire day and late at night. Hotel staff didn’t seem to care about the noise. Hotel has a very casual approach and atmosphere. The hotel is located on the main road in the center of cancun with a few good and cheap eating options within walking distance.
starstarstar Ian Klopper
Santa María was a very nice experience, I enjoyed my 2 weeks here. The rooms were clean and the staff was very nice. They have a nice breakfast service and there is a garage to park you car. I would definitely come back here. Saludos.
starstarstarstarstar World Traveler
Nice affordable hotel downtown if you want to experience Cancún Mexican culture.
starstarstarstar Michael Ross
The staff are super friendly, rooms are old but kept very clean. I would definitely stay again if they have available rooms. Only downside, neighborhood gets completely empty by 11 PM and can be a little scary if new to that kind of scene and walking alone at night.
starstarstarstar Gabriel Villanueva
READ IF YOU WANT A FULL HONEST EXPERIENCE, VERY DETAILED: First off, the hotel was a very reasonable price. When we arrived there the view was very appealing with the tree and the vines giving the hotel a great look. Upon our arrival, the staff was very friendly. There is no elevator so you will have to take the stairs. The rooms were a decent size with acceptation size beds. They made little swines out of the towels to give a welcoming atmosphere. As we looked around there room, it came with just a refrigerator. There was no microwave or stove in the rooms. As we walked around the room we noticed mud on the floor in front of the shower and toilet. The floors looked as though they could have been cleaned better then what they were. We arrived here Thursday and left Sunday, there was absolutely NO HOT WATER!!!! When we complained to the woman who works on the night shift, she stated that she will turn on the water, and to give it 10 minutes, so we went back to the room. We came back after the 10 minutes, and she claimed that she turned back on the hot water and that she didn't know what was wrong with the system since it all runs from one system for all of the rooms. She asked for me to give it an addition 25 minutes. We gave it 30 minutes and still the water was cold. The water did not even reach to luke warm water!!!! The water at the beach was warmer then the water that was at the hotel (NO JOKE)!!!! The next day on Friday, when we were ready to take another shower, yet again, no hot water. We complained to the man at the front desk and he told us that he just turned it off 10 minutes ago. We stated to him that we had this same issue just the night before. He asked us who did we tell, we informed him that we told the lady and there was nothing that was done to fix this issue. The same day we complained to the man about it, we ran the water for an HOUR just to see if there was any hot water was going to come through which it wasn't. On Saturday we complained that we had to take cold shower again and if they could move us rooms or something, because ever since we arrived we have been having to take cold showers, and the same woman stated to us that we should have told the other guy. I told her we have been having this issue since we arrived at their hotel! We stated to her that we DID tell him. We just got so tired of having to complain , we just decided to take it to google reviews. NIGHT LIFE: Just know that the woman who works the night shift locks the gate at a certain time so you will have to try to get her attention in order for her to come and let you in the gate. She will have an attitude when letting you in so be prepared. PARKING: There are 5 parking spots in the hotel (literally). when the gate is open, you have to drive your vehicle in the hotel, and try to squeeze in one of the spots because it is a tight area. If you have a bigger vehicle, good luck!!!! one of the spots is occupied by a trampoline (I guess that is their way of trying to make the hotel kid friendly....)
starstar Jizzelle jizzelle
Cost for me; 580. 1 night. 3rd floor room in middle of hotel. July. Despite being in town it was not noisy. Bed was sufficiently comfortable. Price fin for this time of year. Had a really nice atmosphere thanks to the vines growing everywhere. Staff were fine. Breakfast only bread but it gets you off the mark for the day. My room only had two hot taps for shower but that was minor. It was clean and in decent condition. I would recommend it for backpackers with a 'can avoid hostels' budget.
starstarstarstar James Karamath
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