(Maika Éric) qualidade superior Christopher é muito bom atendimento com pessoas 6 estrelas
starstarstarstarstar Ec Ec
(Maika Éric) top qualité Christopher es realmente bueno accueil con personas 6 estrellas
starstarstarstarstar Ec Ec
(Maika Éric) top qualité Christopher is realy good accueil with people 6 star
starstarstarstarstar Ec Ec
Bem, depois que a booking.com diz que o check-in é às 14:00, espero poder fazer o check-in um pouco mais cedo, porque cheguei às 13:30. A recepção diz, sem check-in talvez às 14h. Então eu saí e voltei. (protetor solar estava na minha bagagem que eu deixei). Às 14h, ela disse que o check-in talvez seja possível às 15h. Então eu saí novamente. Às 15h, eles tentaram me pedir para sair novamente até as 15h30. Isso realmente foi péssimo e eu já estava queimada. Quero dizer, naquele dia eles só tinham 3 reservas. Se o material de limpeza precisa apenas de 3 salas para ficar pronto, por que isso está acontecendo? Eles cobram 10% extra em cima. Então eles arrancam também. Pelo menos é um lugar bonito. Os quartos são grandes e agradáveis (bem, eu não tinha vista) e a piscina infinita na cobertura é incrível.
starstarstar Isabell Drees
Bueno, después de que booking.com dice que el check-in es a las 2 pm, espero poder hacer el check in un poco antes porque llegué a la 1.30 pm. La recepción dice, no hay registro tal vez a las 2pm. Así que me fui y regresé. (protector solar estaba en mi equipaje que me dejó). A las 2 p.m., dijo que el check-in es posible a las 3 p.m. Entonces me fui otra vez. A las 3 pm intentaron pedirme que me fuera nuevamente hasta las 3.30 pm. Eso realmente apestaba y ya estaba quemada. Quiero decir que para ese día solo tenían 3 reservas. Si las cosas de limpieza solo tienen que hacer 3 habitaciones para prepararse, ¿por qué sucede esto? Cobran un 10% extra en la parte superior. Así que también se roban. Al menos es un lugar hermoso. Las habitaciones son grandes y agradables (bueno, no tenía vistas) y la piscina infinita en la azotea es increíble.
starstarstar Isabell Drees
Well after booking.com says check-in is at 2 pm I hope I could maybe check-in a bit earlier because I arrived at 1.30pm. The front desk say, no check-in maybe at 2pm. So I left and came back. (sunscreen was in my luggage which I dropped off). At 2pm she said check-in is maybe possible at 3pm. So I left again. At 3 pm they tried to ask me to leave again until 3.30pm. That really sucked and I was burned already. I mean for that day they only had 3 reservations. If the cleaning stuff only has to do 3 rooms to get ready, why is this happening?
They charge 10% extra on top. So they rip off as well.
At least it's a beautiful place. Rooms are big and nice (well I didn't had a view) and the rooftop infinity pool is amazing.
starstarstar Isabell Drees
Very clean. Modern. The nicest hotel in the area at best value. Would def come again.
starstarstarstarstar Karla Ivonne
Very clean. Modern. The nicest hotel in the area at best value. Would def come again.
starstarstarstarstar Karla Ivonne
I didn't realize the room I booked didn't have a view of the Ocean, it would have been twice as much to have a VIEW. But rooftop pool and view was fantastic. Kudu's. Some mickey mouse type annoyances, no coffee capsules for Nespresso machine in room or in area stores? Asked for more but was told they only are given out once ?? 4 capsules for 15 day stay? Was told to maybe find a Walmart and try to buy myself some? No tissues, low shower water pressure, frequent clogged toilet due to low water pressure (or diet LOL). Great bed, very clean, responsive staff, TV took awhile to learn how to operate but we didn't come here to watch TV. I'd recommend it despite the issues
starstarstar Vern Wagner
The pool is lovely, it’s new so rooms are clean etc. It’s a good location.
But they ripped us off...we had a quote in US $ but the hotel wanted to charge in peso, which is fine, except they do a manual conversion and give a terrible exchange rate, so the final amount is over 10% more than we were quoted on booking.com. They also charge an additional “tax” (above VAT and city tax) which you have to pay in cash and they don’t want to issue a receipt for.
We complained, but they point blank refused to issue a refund. Had to go through the hassle of getting our money back via booking.com.
star Emma Ashford
Tranquilo, pero lejos del centro
starstarstar Daniele Marcucci
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