The receptionist has very poor attitude towards the guest. Instead of saying excuse me sir/ madam, she addressed us as “eh eh eh”. I didn’t know i was born without a name.
1st unpleasant encounter with her :
Loudly saying “eh eh eh tutup pintu”.
2nd unpleasant encounter with her :
I pressed the exit button while my son assist to open the door. She did not see clearly and simply accused my son. She said rudely and loudly “itu pintu bukan automatic” with her black face. No excuse me or whatsoever. Please cik, don’t simply scold your guest when you didn’t see clearly okay!!
This is not the attitude guest wants to see. At least have a little bit of manners when addressing your guest.
star Sarah Goon
Rooms are quite small but clean. Bathroom easy to get wet and no slippers given. Overall nice stay.
starstarstarstarstar Syed Ali Bilgrami
Courteous and helpful staff. Room is well stocked with toiletries, water, linen and coffee. Clean sheets, bed and toilet. It even has its own carpark but limited lots. Value for money.
starstarstarstarstar SoonTeong Yeoh
OK
1) Lobby smells nice as reviewed by others
2) Receptionist are friendly
3) Plenty of parking space (park at your own risk)
4) Parking underground (never been, don't know ok or not but it's a point)
5) Hot tub where i can relax during my stay
NOT OK
1) Room is small
2) Bathroom is cramped because of hot tub
3) Blinds for the window in bathroom are dirty
4) Found used and dirty cotton bud in drawer
5) Stairs are dark, have no lights
6) Lift has dimmed lights
7) Room keeping service are bad (sleeping at work)
8) Waited for hours for someone to be sent up to my room to "RE-CLEAN" but none show up and had to do it myself
9) No fridge
10) No lights at the dressing table
11) Have wi-fi but cannot connect
12) No "make up room" unless informed at the reception
13) Overall cleanliness - - > need to improve
14) Parquet room floor which feels kinda dirty
I chooses Lavender Inn even though I've read some bad reviews because you can never judge something unless you've experienced it. Well, to be honest, I regretted staying in Lavender Inn. The price does not meet the standard at all. So costly. Anyways, I am sharing what I've experienced so the rest is up to you.
starstar Jing Teoh
The hotel smells like lavender was my first impression.. its clean and comfortable. Rooms are a little small but other than that it was better than other hotels with the same price.
starstarstarstarstar Vanessa Dias
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