This place is great 👍 We arrived earlier than check-in time because we had a memorial service to attend! Just wanted to let them knitwear were in town because we would be checking in late! Well we had done the reservation through a company that sets this up for you! Well to our surprise our room wasn’t a handicap room as we had requested😡 the day time host immediately went into action! She got us set up in a handicap room in no time at all and we were able to check in immediately! Job well done 👍 excellent service! Went above to make customer happy 😊 The stay was amazing! Everything about this place is top of the line! We were very impressed and will definitely return! Thanks 🙏🏻 for the amazing service and a great 👍 job at keeping your customers happy 😊 A thumbs up 👍 all around! Almost forgot! An absolutely amazing continental breakfast! You won’t leave hungry 🤤 and you won’t be spending that added expense on breakfast! Overall a great 👍 experience! Thanks 🙏🏻 to staff members and management for an excellent job! 🙏🏻👍🙏🏻👍🙏🏻👍👏🏻👏🏻👏🏻
starstarstarstarstar Dee Bob Hazelton
Good place wish breakfast was better but great...great pool...great time will go back!
starstarstarstar Renee Stumpf
Excellent stay again. The best place to stay in Couer D'Alene. Can't say enough about the super fine / nice breakfast staff. Super friendly.
starstarstarstarstar Jeff Isherwood
We love it here! This is our 4th stay in the last 6 weeks. We will absolutely be back again!
starstarstarstarstar Nancy Bohnet
Hair everywhere!! Bathroom floor had at least a dozen hairs, and there were also hairs in the tub, on the counter, in the sink, and on the sheets. So yucky!! There was also dried soap on the counter. I don’t think the bathroom was even cleaned. It was late and my daughter had already crawled in bed or I would have requested another room. I cleaned the bathroom the best I could- something you should not have to do at any hotel, let alone one that goes for $250/night. The other disappointment was that the window was not well sealed and there was a lot of traffic noise. I kept the fan on “continuous” which helped.
On the plus side, beds were comfortable.
starstar Cari Johnson
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