Its location Yes parking too far to walk
starstarstarstar Thomas
Customer service No cleaning and restaurants closed due to covid. Should not charge resort fee!
starstarstarstar Verified Hotel Guest
the grounds were beautiful. The staff was friendly This hotel is not open. There is no valet. Only one restaurant is open. NO maid service. The menu for the hotel is limited. It would have been a great stay if this was not the case. But we still had to pay a resort fee with no resort amenities.
starstarstarstar Tina
Loved the grounds Loved the nature, the birds, turtles, and beautifully manicured yet unspoiled surroundings. Very quiet and spacious room. The kitchen area came in handy. The large balcony was great. The beds were extremely comfortable. Shower floor was rough on feet. Shower door was crooked so it did not shut well. Not enough places to hand a towel to dry. One was not enough.
starstarstarstarstar Karen
Staff Parking
starstarstarstarstar Julie
Proximity to Golf Course. Putt Putt Course hadn't been cleaned of debris in a long time.
starstarstarstarstar Verified Hotel Guest
Great location
starstarstarstarstar Mark
Staff friendly. Food is good, Several bars, and has a star bucks. Nice location. Beach / cabana / pools nice Better fit for business or couple. Ok for kids, but very expensive (food drinks). Bars open and close random hours.
starstarstarstar Brian
Cabana area...but you are required to pay an additional resort fee for each day at check in...so definitely use the pools and cabana Out bathroom was not clean, specifically the toilet and the vanity area. The staff was ok but not very helpful, very rushed, I felt like my one question was an inconvenience at check in. Two additional fees you will have to pay Resort fee and parking
starstarstarstar Verified Hotel Guest
Beautiful property.. love the pools.. Could have done without the $25 fee which gave me free drinks and golf perks, neither of which I used..Staff very nice.
starstarstarstarstar Verified Hotel Guest
Decent Rooms, nice pool area Long wait for shuttle New parking system sucks & should be included in resort fee Difficult to get maid service & maid service was poor Drink vouchers no longer valid at internal Starbucks WiFi was cumbersome & $$ unclear? Wave/surf not oper
starstarstarstar Verified Hotel Guest
Location is great and the amenities are fantastic. Staff was friendly and helpful especially at the beach club. No it was great.
starstarstarstarstar Verified Hotel Guest
The location to beach and town was wonderful. Beautiful setting in wooded golfing area. Hotel was a bit run down and they seemed short staffed as far as daily room cleaning. Sometimes rooms were only partially cleaned and not done until nearly evening. Hotel was geared toward men.
starstarstar Verified Hotel Guest
Front desk very welcoming and accommodating. Location, near plenty of shopping and restaurants. The hotel has very nice amenities, pools and things to explore. The shuttle to private beach and cabana was a nice highlight. Most staff was very friendly but a couple bar staff seemed like they'had rather be elsewhere. At the high end prices for cocktails, friendly service and smiles are expected. This was really the only issue i would look forward to seeing some upgrades.
starstarstarstar Verified Hotel Guest
The grounds are beautiful. The rooms are old and not well taken care of.
starstar Katherina
We love you guys and come back all of the time! Can't wait for the next visit.
starstarstarstarstar Nick
The place was very comfortable and spacey! The resort view room was just a lot of trees in front of us.
starstarstarstarstar Verified Hotel Guest
The amenities were excellent, particularly the fitness facility which was the main reason I booked this hotel.
starstarstarstarstar Verified Hotel Guest
Pretty grounds. Staff was nice but did not appear to be trained or to have the authority to correct issues. I am sure if you're a golfer this is probably paradise. They are coasting on their golf course. The room was dirty and missing items. No ice on my floor. Attempted to order room service and was told that that menu was no longer offered. Staff uneducate
star Verified Hotel Guest
Beautiful grounds! Nice comfortable room with a great view!!
starstarstarstarstar Branda
The beautiful grounds and beach club. The customer service was excellent as well.
starstarstarstarstar Andrea
The staff was the friendliest staff I have ever encountered The little putt putt golf course was not at his best it needed a lot of cleanup
starstarstarstarstar Michael
Everyone was friendly and personable
starstarstarstarstar Leslie
Very nice hotel on beautiful grounds with an excellent staff. In addition to the expected resort fee, a parking fee was also added.
starstarstarstarstar Mary Ellen
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