My mother, auntie and cousin were staying from the 17th until 20th of December. There were some initial misunderstanding between the front desk agent and the reservation made, which later on was solved. My family were extremely happy with how the rest of their stay was and how friendly everyone was. Great and amazing professionals such as Mrs. Monica and Mr Shiva are people that really make a difference. Regardless if a hotel is older than the rest, if is not exactly in the location you need, but is how they treat you, how friendly, professional, and how much they have in their DNA the hospitality. No doubt professionals like Monica and Shiva will make you happy you booked this hotel among others. Furthermore, professionals like them make you be rest assured that the staff under them will be trained and taught properly.Thank you.
starstarstarstarstar Danny Behnam
If I have something good to say, the receptionists and the cleaning staff are very kind but unfortunately they can't do much because this place is badly managed.This place needs a very very big refurbishment from top to bottom because its very dirty, the rooms smell very bad, the furnitures, the curtains, the appliances... are so old, dirty and smelly.What you see on the photos is WRONG.The management and the Sales are incompetent and only about PROFIT MAKING, they don't care how bad or disappointed you feel, how expensive you pay, they just consider you as a number. They just don't care as long as this hotel is working somehow, I guess with International guests who doesn't know the trap.it's unbelievable how much they are charging for this rubbish hotel residence and also unbelievable to see good reviews, there is really something wrong going on...Honestly for this price, you will find much better places here in Dubai with more hygiene, more cleanliness and a better qualified management.The coffee place and the restaurants serve terrible food, not tasty and not fresh.We have stayed the time to find an other place but we just couldn't eat or do anything in the rooms such they were smelly and dirty.
star Leeloo Leeloo
Superb hotel in a great location with really helpful and welcoming staff!
My wife and I had a wonderful fourth marriage anniversary stay at the Al Murooj Dubai. We would like to thank Monica and all her staff (including Jackson and all the catering staff) for all their great hospitality and for looking after us for a week during our stay. We were given an excellent and really comfortable room by Monica (manager), the food at the restaurant was excellent, the pool was warm and perfect for our needs. We opted for breakfast in the room and it was always served on time with excellent service and delightful options. The hotel has a superb location being very central, the facilities and food options at the hotel are great, we highly recommend the Italian and Seafood buffet evening. The staff are courteous and helpful but the biggest appreciation is for Monica because without her our stay would not have been so great and so this is a big thank you to you and we hope to see you again in the future!
starstarstarstarstar Sohail Choudhry
Complexo hoteleiro com suites e apartamentos. Apartamento com uma área enorme com 2 quartos com WC, sala e cozinha equipada e WC de serviço. Complexo com 2 piscinas, ginásio e 3 campos de ténis. Alguns restaurantes e bares também dentro do complexo na zona do jardim/piscina. Na minha opinião com uma remodelação interior ficará 5*****
starstarstarstarstar Hugo Henriques
Gracias por el servicio tan bueno de Mónica y Bilal También Abla del SPA
starstarstarstarstar Antonio Gomez Gomez
Lindo
starstarstarstarstar Rifat mia
Todo precioso . Me gustó mucho el hotel y el servicio de edeicks, salimos y monica
starstarstarstarstar Solecanarias24 Garcia
me encanto el servicio de salim, Amir, y monica
starstarstarstarstar Carmen jimenez
Especialmente quiero agradecer a toda la recepción. farouk y monica los encargados también a Salim y edricks y Amir Volveremos pronto
starstarstarstarstar Juan Manuel Jimenez
Five star property for sure! A very short but memorable stay. All the staff were so helpful.Such a lovely and clean room. I must say the lady in the business center Karen, was very knowledgeable about the Expo. She helped us get our ticket printed so that we could go there. For sure will be back soon to stay in the same hotel with my family 🙂
starstarstarstarstar Yunika Acharya
Well clean and sanitised surroundings rooms are big and spacious Mr rehman and Mr Michael are so professional on their work
starstarstarstarstar Abdul Rehman
This hotel is fantastic. Really enjoyed our stay here. reception was helpful from beginning. wonderful clean n big pool. spacious room and clean definitely. we lacked time with our travel documents but Ms. Paru from business side was very helpful and kind enough to get it printed out quickly to our room. such a helpful and kind staff. Appreciated
starstarstarstarstar Pragya Pokharel
Edited for the new name:
A beautiful “hotel” which is more of a resort, having multiple buildings surrounding a lush garden.
The main entrance is on a “hill”, and underneath there is an event hall with its own entrance at street level.
It was a seafood open buffet night, the dessert island was not as expansive but was delicious.
Never stayed in any room so can’t comment, but I think I won’t be disappointed.
starstarstarstarstar bilo Z
It was an excellent stay! Ms. Monica the guest relation manager was very accommodating and helpful to any queries we have. I am with my family and I should say we enjoyed our whole stay! Hotel amenities are amazing, food was extremely delicious! every penny spent was worth it! Definitely we'll keep coming back here ❤️
starstarstarstarstar Bhebie Niel Tubigon
Muito simpáticos e prestáveis. O senhor Faraz sempre nos ajudou em tudo.
starstarstarstarstar Miriam Gomes
Fiquei muito satisfeito com o atendimento Foi-me indicado um funcionário Oscar do Panamá que fala espanhol para ajudar—me na tradução e escolha de algumas actividades Muito bom Nota 10
starstarstarstarstar António Resende
El servicio y amabilidad del personal es excelente, la ubicación del hotel es ideal si quieres visitar el mall Dubai y hacer las diferentes actividades que ofrece.
starstarstarstarstar Berenice Duran
El hotel es excelente la ubicación perfecta, el personal muy amable en especial Amir y Monica de recepción sin dudar volvere y lo recomendare a mis amigos
starstarstarstarstar Kata Zarabanda
Todo el hotel está limpio, comida rica, habitaciones espaciosas, cama en muy buenas condiciones,excelente atenciónpor parte de Amir y Agustino
starstarstarstarstar Anabell Ruiz
Todo estuvo perfecto, el hotel esta excelente y la atención de lo mejor.! Habitaciones perfectas y ubicación perfecta. La atención de Amir y Agustino fueron excelentes al igual que todo el staff. El desayuno cumple para el almuerzo y salir a la ciudad.
starstarstarstarstar Eliezer Martinez Luna
Estive com minha esposa no período 23 a 31 de julho.Tivemos uma excelente estadia. Gostaria de destacar AFTAB, SUMIT e BEYOZ . Foram nota 10,agradeço a todos os funcionários pelo excelente atendimento desde a entrada, restaurante, recepção e equipe de limpeza. Muito obrigadoParabens
starstarstarstarstar Valdir botelho
Excelente hotel.. o café da manhã é a cereja do bolo nesse lugar maravilhoso.. excelente localização também.
starstarstarstarstar Tiago Uchoa
O hotel é muito bom, tem uma estrutura excelente. A gente ficou 10 dias no hotel e a gente ficou maravilhada. O preço é um pouco alto, mas vale a pena. O atendimento do pessoal é muito bom também. Recomendo.
starstarstarstarstar Dorely Marilú Calderón Sánchez
The place is one of the oldest hotels in the Dubai. I'm saying this in a positive way, as their rooms are bigger compare to newer hotels. They are also refurbishing the rooms at the moment.
Depends on what you are looking for but it is located right in the heart of the city. 5min walk to DIFC and downtown but also you can easily disconnect from the city, once you are in the courtyard. The courtyard well designed that gives you resort feeling. Fully equipped with great amenities, pools, children area, tennis courts and gym.
For a family stay great choice.
starstarstarstarstar Ceyda K
Ótimo. Muito bons apartamentos, equipe muito cordial. Boa localizacao ao lado do Dubai Mall
starstarstarstarstar Lydia Damian
See food night what not bad...but food is cold
starstarstar Razan Al-rayyes
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