The hotel is deceiving its guests! Before booking, we saw a picture of a wonderful and clean hotel, but upon arrival we saw dirt, old equipment, crumbling walls, dirty toilet in the room, breakfast not fresh, food spoiled and with an unpleasant smell. The girl at the reception was rude and drunk. There is no manager in the hotel, there is no staff. There was hair and rotten vegetables in the breakfast food. Very bad level. Never, ever take these photos! For that money, you can rent a great hotel in the center, not this barn.
star Oleh Uhrak
Really pleasant place to stay! Quite and cosy as at home. Very attentive and friendly staff. Clean and fresh rooms.
starstarstarstarstar Bohdan Tkachenko
We paid for the hotel, which is not cheap, expecting it to be 4 stars, but the hotel deserves only one two stars. Everything is dirty here!!! The linen on the bed was not changed, it was dirty!!! The toilet is dirty! The floor is dirty, dirty masks are lying on the floor. The smell is not pleasant. There are no slippers, no iron, no kettle, nothing in the room!!! In the photo in the booking, the hotel looked nice and spacious, but in reality it is a cheap hostel. And its owners deceive their visitors. No one wanted to answer us, they said that the manager was not there, that he would be there in a few days. This is a disgrace!!! How can a booking company allow such hotels to be placed on its website that deceive their visitors?! Corridors and walls of the hotel are literally collapsing and the paint is peeling. An old hotel in need of repair, its owners simply deceive guests, steal money and do not make contact, promise 4 stars, but instead a cheap hotel!!!!
The girl at the reception was rude to us, she was not friendly, very bad hotel!!!! Eola at the reception asked what the name of the administrator was, she said that it was not our business and did not say her name!
The sausage for breakfast was not fresh. Had a bad smell, products whose expiration date has long passed. I am a traveling journalist, I have seen a lot in my life, but this is the first time such a hotel, so I leave this review here, I hope it will be useful and you will not repeat my mistake, and choose a hotel that will meet your standards.
star Just Me
I have just come back from spending three nights in the alma hotel. I found the hotel very clean and the staff were very friendly and helpful. I had a small room with shower and separate toilet. My bed and towels were changed every day. The room was spotless. I had air conditioning which was a bit noisy a good tv. Enough space for my clothes. And a safe. I had a personal note from the hotel manager wishing me a pleasant stay at the hotel and to ask if I had any requests. Breakfast was very good. Dining room was very clean and good selection of food and coffee and juice. Hotel was located in a good location for the city center and restaurants. They provided me with a breakfast bag on my last morning to the airport as I missed the breakfast due to an early flight home. I would definitely stay there again. Tea and coffee Free during the day
starstarstarstarstar Helen Stephens
The location and breakfast was good. Specially the lady that was providing breakfast was very nice and accommodating us. But other than these, really the price is higher than the service that they provide. The fridge was not working, internet was horrible it was either very slow or no connection at all and no ventilation in bathroom. For the next day we went to another 4 star hotel almost same area and about same price but it provided much better service
starstar ladan rabieekenari
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