A gerência e a equipe são maravilhosos. Enviamos todos os nossos associados para este hotel quando eles estão trabalhando na região. Quartos limpos e ótima localização!
starstarstarstarstar A Wagner
Check-in foi fácil no entanto a rapariga verificar me foi incapaz responder às minhas perguntas sobre onde o nosso quarto estava localizado. O nosso quarto era espaçoso, limpo e apenas o que queríamos. Foi com preços muito razoáveis. Temos um quarto com banheira de hidromassagem e sacada com vista para a piscina. Eu tinha pensado que talvez os sons da piscina pudessem interromper nossa noite, mas eu não ouvi um pio. Nós ficaríamos novamente.
starstarstarstar Amy Walker
Best place in town to lay your head down
starstarstarstarstar Cliff uhl
La habitación estaba bien. Sin lujos pero estaba bastante limpio. La chica que nos atendió dijo que se llamaba Cassidy, muy servicial y amable. Ella estaba muy ocupada cuando nos registramos, había otras 2 personas entrando por la puerta detrás de nosotros, estaba doblando la ropa sucia y el teléfono sonaba, pero aún así logró tener una sonrisa en su rostro. Mi esposo es discapacitado y se tomó el tiempo para abrir la puerta para que nos ayude a entrar, no puedo hablar lo suficiente de su hospitalidad y disposición para ayudarnos. Nos facilitó el registro y se tomó el tiempo de responder a todas nuestras preguntas. Nos quedamos en hoteles todo el tiempo y esta es la primera vez que nos encontramos con una joven que obviamente era muy buena en su trabajo, pero también fue muy amable y paciente con nosotros. Fue un soplo de aire fresco tratar con esta jovencita y ella hizo que nuestra estadía valiera la pena, incluso nos llamó después de que llegamos a nuestra habitación solo para asegurarse de que estábamos bien y para ver si necesitábamos algo. Tiene una gran joya en Cassidy y nos alojaremos en este hotel cada vez que pasemos por Tuscola debido a ella ... gran trabajo jovencita, estamos muy felices de haberla conocido.
starstarstarstar Caralynn Molsen
Cassidy recepcionista foi útil durante o nosso processo de check-in quando chegamos ao hotel. Também fez acomodações a qualquer hora minha esposa e eu precisávamos de algo. O ofurô foi um ótimo complemento para a estadia. Ficaria neste local novamente devido à hospitalidade que nos mostraram!
starstarstarstarstar Larry Jhonson
O quarto estava ok. Sem frescura, mas era bastante limpo. A garota que nos registrou disse que seu nome era Cassidy, ela muito prestativa e amigável. Ela estava muito ocupada quando fizemos o check-in, havia 2 outras pessoas entrando pela porta atrás de nós, ela estava dobrando roupa e o telefone estava tocando, mas ainda assim ela conseguiu ter um sorriso no rosto. Meu marido é deficiente e ela se deu ao trabalho de abrir a porta para que pudéssemos nos ajudar, não consigo elogiar sua hospitalidade e boa vontade em nos ajudar. Ela tornou o check-in muito fácil para nós e teve tempo para responder a todas as nossas perguntas. Nós ficamos em hotéis o tempo todo e esta é a primeira vez que encontramos uma jovem que era obviamente muito boa em seu trabalho, mas também era tão gentil e paciente conosco. Foi uma lufada de ar fresco para lidar com esta jovem e ela fez a nossa estadia valer a pena, ela até mesmo nos ligou depois que entramos em nosso quarto, apenas para se certificar de que estávamos bem e para ver se precisávamos de alguma coisa. Você tem uma verdadeira joia em Cassidy e ficaremos neste hotel sempre que viermos por Tuscola por causa dela .. ótimo trabalho jovem, estamos muito felizes em tê-la conhecido.
starstarstarstar Caralynn Molsen
El recepcionista Cassidy fue útil durante nuestro proceso de registro cuando llegamos al hotel. También hicimos alojamientos en cualquier momento mi esposa y yo necesitábamos algo. El jacuzzi fue una gran adición a nuestra estancia. Me volvería a alojar en este lugar por la hospitalidad que nos mostraron.
starstarstarstarstar Larry Jhonson
The room was ok. No frills at all but was fairly clean. The girl that checked us in said her name was Cassidy, she so very helpful and friendly. She was very busy when we checked in there were 2 other people coming in the door behind us, she was folding laundry and the phone was ringing but yet she still managed to have a smile on her face. My husband is handicapped and she took the time to come open the door for us to help us in, I can’t rave enough on her hospitality and willingness to help us. She made the checkin so easy for us and took the time to answer all of our questions. We stay in hotels all of the time and this is the first time we have came across a young lady that was obviously very good at her job but also was so kind and patient with us. It was a breath of fresh air to deal with this young lady and she made our stay worth while she even gave us a call after we got in our room just to make sure we were ok and to see if we needed anything. You have quite the gem in Cassidy and we will stay at this hotel every time we come through Tuscola because of her.. great job young lady we are so happy to have met you.
starstarstarstar Caralynn Molsen
Front desk clerk cassidy was helpful during our check in process when we got to the hotel. Also made accomodations anytime my wife and i needed something. The hot tub was a great addition to our stay. Would stay at this location again because of the hospitality we were shown!
starstarstarstarstar Larry Jhonson
I have not even made it through the door and I need to leave a review regarding the horrendous customer service. The ABSOLUTE worst customer service I have ever experienced. I called to inquire about reserving rooms for an upcoming stay. After selecting the option for reservations I was connected with a gentleman who kept needing to speak with his colleague regarding my questions. After the reservation was made, I was emailed a different rate than what was discussed and listed online. I called back to my surprise I spoke with a woman name Kendra (or something of the like), who had the nastiest attitude and lacked professionalism. She told me When selecting the option to make a reservation, that transfers you to a call center instead of the hotel directly. She had nothing to do with my reservation. I tried to explain to her the number on the reservation confirmation was the hotel's number how is it that they managed to bounce my call to call center or third party service. She told me that I needed to call an 800 # which she seemed clueless to provide. I did not need to call an 800# to book the reservation why do I need to call one to cancel my reservation. I enjoy staying at Baymont and all Wyndham hotels but if she can't be fired, put her in a back office where she does not need to deal with customers. If you hate working with customers so much perhaps she should seek another career. There are plenty of unemployed people due to covid needing employment. She is an embarassment to Wyndham.
star Takesha Parker
Terrible! First of all I paid for the king suite, I was Given a room that was nothing like the picture, and didn’t even have a king bed. The room was nasty, there were roaches everywhere including in the bed! I found a glass pipe on the floor by the wall next to the bed. I called the police to give it to them to be disposed of or whatever they do with it. They identified it as a used crack pipe! They said that is becoming a bad problem around that town and especially around that hotel. The staff were extremely rude. They never corrected the wrong Room charge. They actually added a charge for my brother coming to meet me there to drop off a birthday present. He was there maybe 30 minutes and they added an “extra guest charge” Do not stay here. Unless of course you are looking for your lost crack pipe! In that case, contact your local pd. In the end I left and decided to stay elsewhere. I was never compensated for the troubles, for the additional charges, or for not even staying. In fact the staff only became more and more rude. I left and stayed at the holiday inn across the street. The holiday inn was great! Their staff were friendly and courteous and the rooms were clean, the hot breakfast was good! I recommend going to the holiday inn and staying far away from the Baymont.
star Mo & Brandi
Apartamento ótimo. Recomendo!
starstarstarstarstar Daniel Massud Nachef
El registro fue fácil, sin embargo, la chica que me registró no pudo responder mis preguntas sobre dónde estaba ubicada nuestra habitación. Nuestra habitación era espaciosa, limpia y justo lo que queríamos. Fue un precio muy razonable. Nos dieron una habitación con una bañera de hidromasaje y un balcón con vistas a la piscina. Pensé que tal vez los sonidos de la piscina interrumpirían nuestra noche, pero no escuché nada. Nos alojaríamos de nuevo.
starstarstarstar Amy Walker
Check in was easy however the girl checking me in was unable answer my questions about where our room was located. Our room was spacious, clean and just what we wanted. It was very reasonably priced. We got a room with a whirlpool tub and a balcony overlooking the pool. I had thought that perhaps the sounds from the pool would interrupt our evening but i did not hear a peep. We would stay again.
starstarstarstar Amy Walker
La gerencia y el personal son maravillosos. Enviamos a todos nuestros asociados a este hotel cuando están trabajando en la región. Habitaciones limpias y excelente ubicación!
starstarstarstarstar A Wagner
The management and staff are wonderful. We send all our associates to this hotel when they are working in the region. Clean rooms and great location!
starstarstarstarstar A Wagner
Buena comida y buena ubicacion
starstarstarstar Tanner Glaza
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