Tivemos a sala de jacuzzi, foi incrível. Preço incrível amei o quarto. Perto do centro de Galena também.
starstarstarstarstar Nicole Chappell
We had the jacuzzi room, it was awesome. Loved awesome price for the room. Close to downtown Galena too.
starstarstarstarstar Nicole Chappell
Um pouco mais velho e precisa de algum TLC. O cheiro de cigarro no corredor quase nos fez pedir um reembolso. Nosso quarto não cheirava a fumaça. As coisas pareciam desgastadas, mas estava limpo. A cama não era boa. O pessoal era bom. O controle remoto não funcionou totalmente. Um pouco nada assombroso. Algumas das áreas de acabamento estavam caindo aos pedaços. Se eu estiver na cidade novamente, provavelmente irei para outro lugar. Não tente o café da manhã.
starstarstar Timothy Olson
Un poco mayor y necesita un poco de cariño. El olor a cigarrillo en el pasillo casi nos hizo pedir un reembolso. Nuestra habitación no olía a humo. Las cosas se sentían gastadas pero estaba limpio. La cama no era genial. El personal fue bueno. El control remoto no funcionó completamente. Solo un poco decepcionante. Algunas de las áreas recortadas se estaban cayendo a pedazos. Si vuelvo a estar en la ciudad, probablemente iré a otro lugar. No probé el desayuno.
starstarstar Timothy Olson
A bit older and in need of some TLC. The cigarette smell in the hallway just about made us ask for a refund. Our room didn't smell of smoke. Things felt worn but it was clean. The bed wasn't great. The staff was good. The remote didn't fully work. Just a bit underwhelming. Some of the trim areas were falling apart. If I'm ever in town again I'll probably go somewhere else. Didn't try the breakfast.
starstarstar Timothy Olson
1) The themed suite was pretty cool (Crystal Cave with a fun design, jacuzzi, sauna, huge shower, fireplace, and balcony).
2) The staff were nice.
3) The waterfall behind the jacuzzi was not working
4) The electrical seems weirdly wired since the wall lanterns are on the same switch as the LED blueish rope lights (which are taped with scotch tape that is peeling & hanging off).
5) I noticed a few areas that appeared as though not all surfaces are being adequately cleaned (concerning considering the current pandemic)
6) I also noticed mold in small areas around the window.
7) The door to the ground-level balcony had clearly been kicked in, so the deadbolt is damaged - It's a struggle to get it locked.
8) Water was splashing on our balcony during the rain due to a damaged gutter above.
9) There was virtually no food for breakfast in the morning.
starstarstar Aubrey Beem
Our stay was great! Room was super clean, we had everything that we needed, ice machine, nice breakfast and good location. Recommend
starstarstarstarstar Kristina Timoti
Ellos desayunan. No es mala ubicación. Está cerca de la gasolinera. Es una habitación limpia. Me quedaré en este hotel seguro si vuelvo a Galena.
starstarstarstarstar Ploy Rung
Eles tomam o café da manhã. Não é uma localização ruim. É perto do posto de gasolina. É uma sala limpa. Eu vou ficar neste hotel com certeza se eu for para Galena novamente.
starstarstarstarstar Ploy Rung
They have a breakfast. It’s not bad location. It’s near gas station. It’s clean room. I will stay this hotel for sure if I go to galena again.
starstarstarstarstar Ploy Rung
Este hotel é aconchegante. Tivemos um quarto com 2 camas queen size e era bastante grande, com espaço para uma mesa de bom tamanho, bem como um sofá-cama. Havia também uma varanda, o que era ótimo para sentar do lado de fora à noite, pouco antes do pôr do sol. Mini-frigorífico e microondas também estão incluídos, bem como uma cafeteira para sua conveniência. O café da manhã gratuito é fornecido para você economizar tempo e dinheiro, bem como a possibilidade de apreciá-lo no seu quarto, se desejar. Os funcionários são sempre agradáveis e prestativos. Certifique-se de inscrever-se no Best Western Rewards se você ainda não for um membro e reserve online com tarifas baixas. Se você ficar com a frequência necessária, receberá ainda mais pontos de bônus para investir em noites gratuitas. Aconteceu de eu ter pontos suficientes para reservar 5 noites gratuitas neste hotel, o que é um bom valor.
starstarstarstarstar Phillip Smith
This hotel is cozy. We had a room with 2 queen beds and it was fairly large, with space for a good sized desk as well as a sofabed. There was also a balcony, which was great to sit outside in the evening just before sunset. Mini-fridge and microwave are also included as well as a coffeemaker for your convenience. Free breakfast is provided to save you time and money as well as the ability to enjoy it in your room if you like. Staff are always pleasant and helpful. Be sure to join Best Western Rewards if you are not already a member and book online for low rates. If you stay frequently enough, you get even more bonus points to put toward free nights. I just so happened to have enough points to book 5 free nights at this hotel, so that is a good value.
starstarstarstarstar Phillip Smith
One of our favorite get-away locations!! Love the crystal cave suite!! The walk in shower is large and absolutely AMAZING! There is a hot tub and sauna in the room which are the best parts of the suite. The atmosphere is so relaxing!! Such a wonderful place to get-away for a few days!
starstarstarstarstar Jen S
Bonito, lugar asequible. Buena recepción de recepción. Desayuno incluido. Piscina y jacuzzi agradable aunque el agua estaba un poco demasiado cálida. Muy cerca del centro de Galena
starstarstarstarstar Randy Kim
Lugar agradável e acessível. Boa recepção na recepção. Café da manhã incluso. Piscina e jacuzzi nice embora a água foi um pouco também quentes. Muito perto do centro de Galena
starstarstarstarstar Randy Kim
Nice, affordable place. Good front desk reception. Breakfast included. Swimming pool and jacuzzi nice although the water was a little too warm. Very close to downtown Galena
starstarstarstarstar Randy Kim
Me gustaría si los cuartos estarían renovados más. Las camas son muy incómodas. También, el horario de desayunó estaba mal dicho y no pudimos comer.
starstar Cindy Guzman
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