This is a 2-star hotel at best. You get what you pay for; picked this hotel because the rate was cheap, but I regret it because the quality is so low. Don't stay here if you can afford to stay anywhere else.
Facts about the hotel: (1) all rooms are smoking, the entire hotel is smoking and smells like smoke (2) the hotel is dated. Everything here shows its age, the decor, the fixtures, the bathroom, the furniture (3) its dirty, the carpets feel greasy and look dirty, the cleaning staff miss ALOT of places. (3) our room with 2 twin beds is small, the bathroom is also small; just enough space for a short tub, a toilet and small sink. Only open space is along the length of the short tub that's as wide as the toilet. Its HK, I accept that spaces are cramped. (4) wifi not fast, but it works.
Opinions: (1) hotel staff aren't great; they cop the typical Hong Kong attitude and aren't friendly. Not even a basic greeting at check in. (2) I have gold status with Best Western, and I've stayed at many BW, BW+, and BW Executive; the brand never disappoints me back in the U.S. I've stayed at some that looked sketchy outside, but was great inside. This Beat Western looks and feels bad outside and inside. This hotel gives the company a bad name. (3) Hotel is poorly maintained. The safe in our room didn't work. Could see thick layers of silicone along the bathtub covering where the grout wore away, the shower curtain was old and tattered. (4) housekeeping only provided one bath towel per guest, no hand or face towel anywhere in the room. (5) the hotel doesn't feel safe at all, emphasized by the ineffective guard at the entrance to keep out non-guests. (6) the decor is very gawdy, like Liberace decorated the place, making the place feel real cheap.
star K. L.
We stayed here for three nights while visiting Hong Kong. The room was clean and tiny, the bed was like a rock and the power went off at 23:00 each night. Not my idea of comfortable at all.
starstarstar Simon Cropper
We stayed at this hotel for 8 days.
Pros: - Budget hotel in a great location in TST.
- Cleaning staff was very polite and kind.
- security/concierge guy was polite and offers great advice on any questions you may have.
Cons: - small, tiny and cramped rooms. Your luggage needs to go under your bed.
- decor outdated.
- gym only consists of 3 treadmills
- Lifts are slow and can be congested at times.
- bed linen not spotless.
- toilet tissue holder located above rear toilet cistern. No one thought about ergonomics.
- shower is cramped. Bend over to wash legs and you will turn off shower mixer tap.
- Shower uses a shower curtain. So you need to position correctly otherwise you will flood the area outside of the toilet.
starstar Kevz L
Adequate well located but strange smoking room policy being on lower floors.Breakfast sparse for those not oriental food orientated.
Rooms not very big making suitcase storage difficult and practically no cupboard space. Not worth rating
starstar Leonard Hamburger
Room on the small side, particularly the bathroom. Everything else was fine. Buffet had good variety. Staff friendly and helpful. Lots to see, do, and eat within walking distance.
starstarstarstar Frank Johnson
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