I had a fantastic stay with my family at this hotel. Our room was very spacious and modern. The hotel location is excellent and very accessible by taxi - it was much better than staying at the overly crowded Sultan Ahmet or Taksim area.
The front desk staff were extremely pleasant to deal with and very helpful. Murat in the reception was very nice and helped me find restaurants and book reservations. The spa and gym were also a great experience. I highly recommend this hotel !
starstarstarstarstar Ahmed Al-Dulaemi
I enjoyed the stay here, but may have been expecting a little too much. I think that can be expected when booking 5 start hotel. Overall we had a nice stay, the staff were welcoming and helpful, our rooms were quiet at night so could get a peaceful sleep. I also really enjoyed making use of the spa facilities. The location was good, stones throw away from metro, and a short walk to the tram. Also close to medium sized mall which was nice.
Areas that could be better were: cleaners forgot to replace toilet roll one day, and it took 3 calls to reception to get another set delivered; after another clean two towels weren’t replaced so had to share towels food/breakfast was average however the freshly made omelettes/fried egg service was good. The lights in bedroom were quite dim, so couldn’t see in the wardrobe. Bathroom was a little dated, but still good enough.
In all honesty, pretty small fry stuff I’m listing here, but worth noting.
starstarstarstar Sher K
The hotel people are extremely nice and always make sure we have no any problems and we enjoy.
The rooms a bit old design compare to other 5 stars hotels but it is not important at all since the hospitality was more than expected ❤️
The gym is big enough and have all the equipment. The swimming pool a bot small and if you want to go in you need a swimming cup but if you dont bring with you, you will have the option to purchase one in the spa reception.
The spa is clean and also have all is needed including towels.
We also used the haircut service which was very quick and professional.
So 5 of 5 stars they earn with amazing work. Highly recommended
starstarstarstarstar Roie Regev
A really great hotel. The room was comfy and spacious as well as very clean. The gym and spa facilities are brilliant and the staff were very helpful. Is there is one criticism, it’s that the breakfast isn’t great, but it was OK - plenty of selection just not much cooked hot food. I would definitely recommend this hotel
starstarstarstarstar Kristian James
Had a good stay at this hotel.
The location is wonderful and the area is quiet although it's full of shops, close to the metro, tram and bus
The breakfast was good and had a lot of variety, the rooms were of decent size and were clean, we had a good night's sleep and couldn't hear any noise, the staff were friendly
The room service was really good and the prices were amazing for it!!
However, the beds were really small and low, not the most comfortable, the lights were very low too, the toilet needed some fixes here and there.
The employees were very aggressive with the cutlery on breakfast it was extremely noisy
starstarstarstar Yasmin M
Deben mejorar la atención al huésped
starstarstarstar Rosa Angelina Sánchez Reyes
Buena ubicación. Le sobra una estrella. Limpieza buena. Buffet escaso, aunque tienen un buen restaurante a la carta. La habitación pequeña para ser un 5 estrellas
starstarstarstar Maria Jesus Campo
Buena ubicación. Le sobra una estrella. Limpieza buena. Buffet escaso, aunque tienen un buen restaurante a la carta. La habitación pequeña para ser un 5 estrellas
starstarstarstar Maria Jesus Campo
Il y a pratiquement personne dans la piscine et je comprends pourquoi! La salle de sport à une vue imprenable sur celle-ci.. cela est très gênant de ce faire regarder d'une façon pas très correct par les hommes, il ne faut pas être pudique. On a pas pu profiter de tout sa et c'est très dommage pour le prix qu'on paye!Le personnel est très agréable est à l'écoute, on a passé des nuits horrible à cause du lit ( on sentait tous les ressorts) n'hésitez pas à informer l'accueil pour qu'il vous trouve une autre chambre. Petit-déjeuner variés.Par contre le restaurant reste chère et ça ne vaut pas le prix! Il vaut mieux sortir vous trouverez facilement des bons restaurants dans le coin.Ne vaut malheureusement pas les 5 étoiles.
starstarstar Z C
Pior hotel em que me hospedei, os quartos são pequenos e escuros, o carpete está sujo e as paredes estão danificadas ... os lençóis estão sujos e rasgados e quando você pedir para trocá-los, eles vão trazer um lençol para você e se recusam a entrar no quarto e eles próprios mudam…. 2 estrelas é mais do que suficiente para este hotel apenas por causa de sua localização
star م.م نور ضياء جعفر
Quanto a 5 estrelas, não puxa nada. Ótimo café da manhã, mas é difícil encontrar um lugar. Não é uma equipe educada. Se você não pagar a equipe de limpeza, o quarto não é limpo normalmente. Spa e piscina com hora marcada apenas. Spa e piscina são limpos. 2 vezes neste hotel pedimos uma cama de bebé e nunca a deram. Além disso, a última vez durante o dia era o som de uma furadeira o tempo todo. Um dos elevadores não está funcionando bem. Os quartos são pequenos e antigos.
starstar Anna Otman
Very friendly staff, clean rooms, tranquil lobby, close to restaurants and shopping
starstarstarstarstar Abdul Naser Shunaigat
Worst hotel I’ve stayed at, rooms are small and dark, the carpet is dirty and walls are damaged… bed sheets are dirty and torn and when you ask them to change it they will bring you one bed sheet and refuse to enter the room and change it themselves…. 2 stars is more than enough for this hotel just because of its location
star م.م نور ضياء جعفر
El personal es muy atento, las habitaciones acogedoras. Visite el hotel con un grupo de turistas.
starstarstarstarstar Emma Llinas
Clean place and friendly staff. The location is good (near Fatih masjid and a metro station) I didn't like the breakfast. And the spa prices are relatively high.
starstarstar Mubarak Al-Saeedi
Hotel 5 estrellas en Estambul. Habitaciones amplias y confortables, gym, spa y un buen restaurante. Recomendable.
starstarstarstarstar Toni Moreno
Hotel limpo em geral, mas não mantido o suficiente não é um 5 estrelas em vez de 2 ou 3 estrelas, tapete no quarto com manchas, quarto bem feito todos os dias, mas não arejado o suficiente cheiro de mofo é uma pena. Hotel mal localizado para visitar os táxis da cidade não é frequente e não pára em frente ao hotel. O café da manhã é básico A equipe é agradável e prestativa
starstarstar Mimi Jj
Excelent. Son amables con el turista. Buenas instalaciones equiparables a España, corresponde a un cuatro estrellas o cinco real. Limpio y sorprendentemente avanzado tema covid
starstarstarstarstar Gloria Gloria
Very nice place, room is spacious and clean, breakfast is delicious with a wide variety of items. Staff is nice and helpful. In the city centre & close to public transport.
starstarstarstarstar Oph Cph
O atendimento é ótimo! Queríamos dar uma gorjeta ao garçom, mas ele não quis aceitar! A comida estava ótima! Algumas ótimas opções também. Dois tipos de cardápios: um regular e outro de carnes (especializado em carnes curadas se não me engano). Eu não peguei um bife no entanto, mas fiquei surpreso com o quão bom é o seu Chicken Curry! Venha e experimente! Eles também têm um bar agradável!
starstarstarstar Masood Khodabaks
The service is great! We wanted to tip the waiter, but he did not want to accept! The food was great! Some great options too. Two kind of menus: One regular and one steak menu (specialised in dry-aged meat if I am correct). I did not take a steak however, but was surprised about how good their Chicken Curry is! Do come and try! They also have a nice bar!
starstarstarstar Masood Khodabaks
Stayed here for two weeks and it was nothing short of amazing! The hotel itself is very well kept and the staff are friendly. I wholeheartedly recommend this hotel if you’re looking for a place to stay in Istanbul. The location is another perk as it’s very close to the central parts and there’s a metro nearby.
starstarstarstarstar Mervé Ayhan
I was on a business trip to Istanbul and I stayed In this hotel for couple days and everything was great... All staff members were very kind and friendly especially front desk, breakfast had good verity of foods, rooms are clean and quiet and well equipped, the location of hotel is very good and hotel rates are fare. Special thanks to front desk employees especially Lela, Ali and Nizar.I definitely will visit this hotel again with my family and I recommend it for everyone.
starstarstarstar Mortada Abbas
One of the most luxurious and pleasant hotel I had the opportunity to stay in. Everything is done to make your stay as pleasant as possible. The gym is one of the best equipped I've seen in a hotel. The breakfast offers a really wide choice of quality and fresh produce. Special thanks to Murat for his kindness, his good spirits and for doing his best to make your stay pleasant. Highly recommend.
starstarstarstarstar F twinlab
El servicio y la amabilidad del personal son excepcionales. La limpieza impecable. El desayuno y la comida en el hotel excelentes. Algunas habitaciones y baño demasiado pequeñas y necesita reformas.
starstarstarstar Elizabeth Fernández González
Son unos ladrones deje mis 5000€ en el hotel i unos anillos en la caja fuerte i 2 días después me robaron 2700€ i 2 anillos,i si van a este hotel por favor no pongáis nada en la caja fuerte
star Subhan Abid
Um estrela muito para hotel lixo
star Alex Youssef
Reservei um suite familia para casal e 3 filhos no brasil quando cheguei Istambulme passarem um quarto triplo 3 camas de solteiro e eu e minha esposa deve dormir no chão e não resolver minha problemahotel não vale uma estrela
star Alex Bchara
Very nice place with delicious food in restaurant
starstarstarstarstar Mohammed Abbas
Lovely Reception, nice view, great breakfast variety, clean and tidy rooms.
starstarstarstar Amna Afw
Camas confortables y enormes donde descansar después de largas jornadas a pie por la ciudad. Atención cuidada, restaurante rico y a buen precio y estupendos masajes en el SPA. A algunas paradas de metro del centro te hacen salir del gran bullicio al final del día. Recomendable!
starstarstarstar Sandra Cámara
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