Location is very nice and the ocean view is so nice.
But the service is 3 star level.
Especially the receptionist don’t accept credit card for deposit when check in.
And the receptionist let me keep waiting for over 30 minutes for check out. And she forgot the procedure of it until I reminded her.
Very disappointed.
And the WC from American standard easily clogged despite I just flushed a little paper.
So, only the location is nice.
For others, just 2 to 3 star levels.
starstar T C
I booked a room here on Sep, 2021 for my 2022 Tet holiday. And out of the blue, Eastin Nha Trang cancelled my booking with merely one non-sense reason: Out of room. They didn't even care to send an email or give me a call prior to the cancellation, they just cancel me out without my discretion and consent. Eastin Nha Trang is DEFINTELY NOT recommended!
star Ngan Nguyen
Eastin grand is a unique hotel that charges a normal electricity rate and also an air conditioning electricity rate. They have put in their own surcharge on electricity. I’m not sure if upper management is aware of this extra surcharge and is it legal as do they have a contract as a electricity provider or reseller? All customers should be made aware of this so they can make a better informed choice
starstar Lion King
In-stay services is good. But customer services is so terrible. I've been waiting for the contract more than 2 weeks but no one knows where it was. I even called their postal provider, and they said the hotel didn't send it yet. Our stay was 17-18 April and until now, 1 June, I have got no sight from them.
Totally not recommend for business trip. The trouble is not worth it.
star Nguyen Quynh Anh
I have a complaint about the Deli restaurant. I made the order from the old menu, but when I received the check it turned out that the price became higher because the restaurant created a new menu. The waitress told me that the new menu starts from tomorrow, but the price is already higher today. I ordered food from the old menu with different prices. The price does not matter, but the attitude on the part of the service is unpleasant, when they issued a check with different prices without warning or explanation.
star Zoya Matisova-Rosh
Bên ngoài đẹp, bên trong không gian thoáng mát và sang trọng. Nhưng nhân viên thiếu chuyên nghiệp về phần check in nhận phòng cho khách, gây trì trệ công việc của khách. Khách sạn nên xem lại bộ phận có liên quan.
star Yến Nguyễn.Hoàng
O hotel tem uma bela vista. Luxuoso. Sala limpa com boa qualidade de serviço. Se você tiver a oportunidade de vir a Nha Trang, escolha um quarto aqui. Quarto 18 suítes no 24º andar
starstarstarstar Tèo Hill
El hotel tiene una bonita vista. Lujoso. Habitación limpia con buena calidad de servicio. Si tiene la oportunidad de venir a Nha Trang, elija una habitación aquí. Habitación 18 suites piso 24
starstarstarstar Tèo Hill
Ks come bem, mas o serviço de check-in não é bom
starstarstar Tri Vo Minh
K come bien, pero el servicio de check-in no es bueno
starstarstar Tri Vo Minh
Bên ngoài đẹp, bên trong không gian thoáng mát và sang trọng. Nhưng nhân viên thiếu chuyên nghiệp về phần check in nhận phòng cho khách, gây trì trệ công việc của khách. Khách sạn nên xem lại bộ phận có liên quan.
star Yến Nguyễn.Hoàng
Nice room, good price. Vista para o mar aberto. Mas dá 1 * pois o pessoal rapidamente tocou a campainha e bateu na porta do quarto de hóspedes antes de convidar para entrar no quarto, assuste os convidados, ninguém os emprestou! 🥲
star Khanh Han ‘s Vlog
Eu experimentei o atendimento na Deli, de drinks a bolos deliciosos, gosto muito do atendimento aqui, Phuong é muito entusiasmado, educado e feliz com os outros clientes, desejo vocês saúde, e com certeza voltarei aqui para utilizar outros serviços!
starstarstarstarstar Duy Dao
Bonita habitación, buen precio. Vista al mar abierto. Pero dé 1 * porque el personal rápidamente tocó el timbre y llamó a la puerta de la habitación de invitados antes de invitar a la habitación, asuste a los invitados, ¡nadie los tomó prestados! 🥲
star Khanh Han ‘s Vlog
He experimentado el servicio en Deli, desde bebidas hasta deliciosos pasteles, me gusta mucho el servicio aquí, Phuong es muy entusiasta, educado y feliz con otros clientes, deseándote salud, y seguro que volveré aquí para utilizar otros servicios.
starstarstarstarstar Duy Dao
Excellent experience in Nha Trang town for the weekend with dinner buffet and live music at Eastin Garden Restaurant. Service was attentive, specially Ms. Phuong / Barman whom took really good care of our birthday dinner . Buffet variety was good with reasonable price at 349vnd ++ with free flow drinks . We really enjoyed our night !
starstarstarstarstar Nhu Pham
Um dos grandes hotéis Todos os funcionários são muito simpáticos e dedicados O que me impressiona além da vista, a comida, principalmente o bolo da delicatessen do hotel é uma deli Eu definitivamente voltarei na próxima vez.
starstarstarstarstar Rjo Pham
Uno de los grandes hoteles Todo el personal es muy amable y dedicado. Lo que me impresiona más allá de la vista, la comida, especialmente la tarta en la charcutería del hotel es muy deliciosa Definitivamente regresaré la próxima vez.
starstarstarstarstar Rjo Pham
Lindo quarto com vista para o mar, obrigado Chau Tuyen Phuong Yen Nhi e Nguyet por ajudarem seu tio com entusiasmo
starstarstarstarstar Thi Lien Pham
Hermosa ks, habitación fresca con vista al mar, gracias Chau Tuyen Phuong Yen Nhi y Nguyet por ayudar a su tío con entusiasmo
starstarstarstarstar Thi Lien Pham
Excellent...still new and in its finishing stages but great staff, delicious breakfast and comfortable rooms overlooking the ocean... I'll be back
starstarstarstarstar Geoffrey Bond
Best hotel in nha trang!
starstarstarstarstar Eric Ng
O Buffet é excelente. Decorativo é maravilhoso e os funcionários são muito agradáveis.
starstarstarstarstar Jeff Huy
El buffet es excelente. La decoración es maravillosa y el personal es muy agradable.
starstarstarstarstar Jeff Huy
The Buffet is excellent. Decorative is wonderful and the staffs are very nice.
starstarstarstarstar Jeff Huy
Very nice hotel.
starstarstarstarstar Anh Le
Excelent services, speacially Breakfast restauran and simming Pool
starstarstarstarstar Trung Pham
Excelent services, speacially Breakfast restauran and simming Pool
starstarstarstarstar Trung Pham (Marto)
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