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5022 W 137TH STREET, Near Museum at Prairiefire, Leawood, Missouri 66224, United States
Staff was nice, rooms were great.Clean, reasonable price, good little indoor pool.However, the TVs in the rooms only worked intermittently, which matters when you are trying to have some peaceful time for your children.Finally, the biggest reason I gave 3 stars - the smoke alarms in each room flash green at all times of night and day.It is bright enough that it disrupted my sleep and the sleep of my kids.When I asked, the staff had no solution.All in all, it wasn't a bad stay, but I wouldn't stay here again until they fix the smoke alarms to not light up all night. A equipe foi bom, os quartos eram ótimos. Limpo, preço razoável, boa pequena piscina coberta.No entanto, as TVs nos quartos só funcionavam de forma intermitente, o que é importante quando você está tentando ter algum tempo de paz para seus filhos.Finalmente, a maior razão pela qual dei 3 estrelas - os alarmes de fumaça em cada quarto piscam em verde em todos os momentos da noite e do dia. É brilhante o suficiente para atrapalhar meu sono e o sono dos meus filhos. Quando perguntei, a equipe não tinha solução.Ao todo, não foi uma estadia ruim, mas eu não ficaria aqui novamente até que eles consertem os alarmes de fumaça para não acender a noite toda.
The beds are soft and I love the layout of the room I was in. They had great breakfast options! Also very modern and nice staff. As camas são macias e eu adoro o layout do quarto em que eu estava. Eles tinham ótimas opções de café da manhã! Também pessoal muito moderno e agradável.
This is my second time staying here. The first time was amazing; no complaints whatsoever. The second time, I was created by a very rude staff member (I believe his last name was Abbott). I tried to check in and he almost denied me because “they don’t do electronic cards.” I calmly explained the process that the staff did in order to check me in. He told me that I was wrong, the staffed I named never worked there, and that I would have to find a different way to pay. He then proceeded to call his manager and continued to tell me that I needed to find a different way to pay. Then he pulled my information up, finally, to see it was already paid for. A few days later, as I’m walking in, he points me out to another staff member to tell them that I was “the lady who came in and tried to pay electronically.” Needless to say, I will not be returning here. As a Titanium Elite member, I’ve never experienced someone so rude. The hotel was very nice, but he completely ruined the entire experience. Esta é a segunda vez que me hospedo aqui. A primeira vez foi incrível; nenhuma reclamação. Na segunda vez, fui criado por um funcionário muito rude (acredito que o sobrenome dele era Abbott). Tentei fazer o check-in e ele quase me negou porque “eles não fazem cartões eletrônicos”. Expliquei calmamente o processo que a equipe fez para me fazer o check-in. Ele me disse que eu estava errado, o pessoal que indiquei nunca trabalhou lá e que eu teria que encontrar uma maneira diferente de pagar. Ele então ligou para seu gerente e continuou me dizendo que eu precisava encontrar uma maneira diferente de pagar. Então ele puxou minhas informações, finalmente, para ver que já estava pago. Alguns dias depois, quando estou entrando, ele me aponta para outro membro da equipe para dizer que eu era “a senhora que entrou e tentou pagar eletronicamente”. Escusado será dizer que não voltarei aqui. Como membro Titanium Elite, nunca experimentei alguém tão rude. O hotel era muito bom, mas ele arruinou completamente toda a experiência.
The beds are soft and I love the layout of the room I was in. They had great breakfast options! Also very modern and nice staff.
The beds are soft and I love the layout of the room I was in. They had great breakfast options! Also very modern and nice staff. Las camas son suaves y me encanta el diseño de la habitación en la que estaba. ¡Tenían excelentes opciones de desayuno! También muy moderno y agradable personal.
This is my second time staying here. The first time was amazing; no complaints whatsoever. The second time, I was created by a very rude staff member (I believe his last name was Abbott). I tried to check in and he almost denied me because “they don’t do electronic cards.” I calmly explained the process that the staff did in order to check me in. He told me that I was wrong, the staffed I named never worked there, and that I would have to find a different way to pay. He then proceeded to call his manager and continued to tell me that I needed to find a different way to pay. Then he pulled my information up, finally, to see it was already paid for. A few days later, as I’m walking in, he points me out to another staff member to tell them that I was “the lady who came in and tried to pay electronically.” Needless to say, I will not be returning here. As a Titanium Elite member, I’ve never experienced someone so rude. The hotel was very nice, but he completely ruined the entire experience. Esta es la segunda vez que me alojo aquí. La primera vez fue increíble; No hay ninguna queja. La segunda vez, fui creado por un miembro del personal muy grosero (creo que su apellido era Abbott). Intenté registrarme y casi me niega porque “no hacen tarjetas electrónicas”. Con calma le expliqué el proceso que hizo el personal para registrarme. Me dijo que estaba equivocado, que el personal que nombré nunca trabajó allí y que tendría que buscar otra forma de pago. Luego procedió a llamar a su gerente y continuó diciéndome que necesitaba encontrar una forma diferente de pagar. Luego sacó mi información, finalmente, para ver que ya estaba pagada. Unos días después, cuando entro, me señala a otro miembro del personal para decirles que yo era “la señora que entró e intentó pagar electrónicamente”. No hace falta decir que no volveré aquí. Como miembro de Titanium Elite, nunca había experimentado a alguien tan grosero. El hotel era muy agradable, pero arruinó por completo toda la experiencia.
Staff was nice, rooms were great.Clean, reasonable price, good little indoor pool.However, the TVs in the rooms only worked intermittently, which matters when you are trying to have some peaceful time for your children.Finally, the biggest reason I gave 3 stars - the smoke alarms in each room flash green at all times of night and day.It is bright enough that it disrupted my sleep and the sleep of my kids.When I asked, the staff had no solution.All in all, it wasn't a bad stay, but I wouldn't stay here again until they fix the smoke alarms to not light up all night. El personal era agradable, las habitaciones eran geniales. Limpio, precio razonable, buena pequeña piscina cubierta.Sin embargo, los televisores en las habitaciones solo funcionaban de manera intermitente, lo cual es importante cuando intenta pasar un momento tranquilo con sus hijos.Finalmente, la razón más importante por la que le di 3 estrellas: las alarmas de humo en cada habitación parpadean en verde en todo momento del día y de la noche. Es lo suficientemente brillante como para interrumpir mi sueño y el sueño de mis hijos. Cuando pregunté, el personal no tenía solución.En general, no fue una mala estadía, pero no me quedaría aquí de nuevo hasta que arreglen las alarmas de humo para que no se enciendan en toda la noche.
Staff was nice, rooms were great. Clean, reasonable price, good little indoor pool. However, the TVs in the rooms only worked intermittently, which matters when you are trying to have some peaceful time for your children. Finally, the biggest reason I gave 3 stars - the smoke alarms in each room flash green at all times of night and day. It is bright enough that it disrupted my sleep and the sleep of my kids. When I asked, the staff had no solution. All in all, it wasn't a bad stay, but I wouldn't stay here again until they fix the smoke alarms to not light up all night.
This is my second time staying here. The first time was amazing; no complaints whatsoever. The second time, I was created by a very rude staff member (I believe his last name was Abbott). I tried to check in and he almost denied me because “they don’t do electronic cards.” I calmly explained the process that the staff did in order to check me in. He told me that I was wrong, the staffed I named never worked there, and that I would have to find a different way to pay. He then proceeded to call his manager and continued to tell me that I needed to find a different way to pay. Then he pulled my information up, finally, to see it was already paid for. A few days later, as I’m walking in, he points me out to another staff member to tell them that I was “the lady who came in and tried to pay electronically.” Needless to say, I will not be returning here. As a Titanium Elite member, I’ve never experienced someone so rude. The hotel was very nice, but he completely ruined the entire experience.
The staff was so friendly helpful and welcoming. Angela was a jewel. Room was perfect. Had my gender reveal on the patio it was the perfect outdoor setting very accommodating. Every one was comfortableand loved the convienceof the hotel. Very clean and open A equipe foi tão simpática prestativa e acolhedora. Ângela era uma jóia. Quarto era perfeito. Tive minha revelação de gênero no pátio, era o cenário ao ar livre perfeito, muito acolhedor. Cada um foi confortável e adorou a conveniência do hotel. Muito limpo e aberto
A Baller hotel!Very upscale! Pool is unique. We had a suite that included five rooms and a huge gathering area in the middle. We were there for a big birthday party. Very clean and very friendly staff considering our noise level. Did not get to sleep in the room but checked them out they were very nice. Walking distance to Talk of the Town. Will go back and stay the night. Um hotel Baller! Muito sofisticado! Piscina é única. Tivemos uma suíte que incluiu cinco quartos e uma enorme área de encontro no meio. Nós estávamos lá para uma grande festa de aniversário. Pessoal muito limpo e muito amigável, considerando o nosso nível de ruído. Não consegui dormir no quarto, mas verifiquei que eram muito agradáveis. A uma curta distância do Talk of the Town. Vai voltar e passar a noite.
The staff was so friendly helpful and welcoming. Angela was a jewel. Room was perfect. Had my gender reveal on the patio it was the perfect outdoor setting very accommodating. Every one was comfortableand loved the convienceof the hotel. Very clean and open El personal fue muy amable, servicial y acogedor. Ángela era una joya. La habitación era perfecta. Tuve mi revelación de género en el patio, fue el escenario perfecto al aire libre muy complaciente. Todos estaban cómodos y les encantó la conveniencia del hotel. Muy limpio y abierto.
A Baller hotel!Very upscale! Pool is unique. We had a suite that included five rooms and a huge gathering area in the middle. We were there for a big birthday party. Very clean and very friendly staff considering our noise level. Did not get to sleep in the room but checked them out they were very nice. Walking distance to Talk of the Town. Will go back and stay the night. ¡Un hotel Baller! ¡Muy exclusivo! La piscina es única. Teníamos una suite que incluía cinco habitaciones y una gran área de reunión en el medio. Estábamos allí para una gran fiesta de cumpleaños. Muy limpio y personal muy amable teniendo en cuenta nuestro nivel de ruido. No pude dormir en la habitación, pero los comprobé, eran muy agradables. A una caminata de distancia de Talk of the Town. Volveremos y pasaremos la noche.
The staff was so friendly helpful and welcoming. Angela was a jewel. Room was perfect. Had my gender reveal on the patio it was the perfect outdoor setting very accommodating. Every one was comfortable and loved the convience of the hotel. Very clean and open
A Baller hotel! Very upscale! Pool is unique. We had a suite that included five rooms and a huge gathering area in the middle. We were there for a big birthday party. Very clean and very friendly staff considering our noise level. Did not get to sleep in the room but checked them out they were very nice. Walking distance to Talk of the Town. Will go back and stay the night.
My stay at the hotel was 3 months. David and his team provided exceptional customer service! Any issues that came up were immediately addressed. More importantly, the staff made a very long stay feel comfortable and welcoming. Marriott Bonvoy has a customer for life in me based on this experience! Minha estadia no hotel foi de 3 meses. David e sua equipe forneceram um atendimento excepcional ao cliente! Quaisquer problemas que surgiram foram imediatamente resolvidos. Mais importante, a equipe fez uma estadia muito longa se sentir confortável e acolhedor. O Marriott Bonvoy tem um cliente para toda a vida em mim com base nessa experiência!
My stay at the hotel was 3 months. David and his team provided exceptional customer service! Any issues that came up were immediately addressed. More importantly, the staff made a very long stay feel comfortable and welcoming. Marriott Bonvoy has a customer for life in me based on this experience! Mi estancia en el hotel fue de 3 meses. ¡David y su equipo brindaron un servicio al cliente excepcional! Todos los problemas que surgieron fueron abordados de inmediato. Más importante aún, el personal hizo que una estadía muy larga se sintiera cómoda y acogedora. ¡Marriott Bonvoy tiene un cliente de por vida en mí basado en esta experiencia!
My stay at the hotel was 3 months. David and his team provided exceptional customer service! Any issues that came up were immediately addressed. More importantly, the staff made a very long stay feel comfortable and welcoming. Marriott Bonvoy has a customer for life in me based on this experience!
First time staying at an Element despite being a lifetime titanium with Bonvoy. Great concept and great experience.Meant for longer term stays as rooms have sinks and partially stocked utensils with some rooms having a kitchen like a residence inn. They serve a complimentary made to order breakfast and have a free beer /wine happy hour every evening.Liked the rooms and service. I will be trying again. Primeira vez em um Element, apesar de ser um titânio vitalício com o Bonvoy. Grande conceito e grande experiência. Destinado a estadias de longa duração, pois os quartos têm pias e utensílios parcialmente abastecidos, com alguns quartos com cozinha como uma pousada residencial. Eles servem um café-da-manhã de cortesia feito na hora e um happy hour de cerveja/vinho de cortesia todas as noites. Gostei dos quartos e serviço. Estarei tentando novamente.
First time staying at an Element despite being a lifetime titanium with Bonvoy. Great concept and great experience.Meant for longer term stays as rooms have sinks and partially stocked utensils with some rooms having a kitchen like a residence inn. They serve a complimentary made to order breakfast and have a free beer /wine happy hour every evening.Liked the rooms and service. I will be trying again. La primera vez que me hospedo en un Element a pesar de ser un titanio de por vida con Bonvoy. Gran concepto y gran experiencia. Diseñado para estadías más largas, ya que las habitaciones tienen lavabos y utensilios parcialmente abastecidos, y algunas habitaciones tienen una cocina como una posada residencial. Sirven un desayuno gratuito hecho a pedido y tienen una hora feliz de cerveza / vino gratis todas las noches. Me gustaron las habitaciones y el servicio. Lo intentaré de nuevo.
First time staying at an Element despite being a lifetime titanium with Bonvoy. Great concept and great experience.Meant for longer term stays as rooms have sinks and partially stocked utensils with some rooms having a kitchen like a residence inn. They serve a complimentary made to order breakfast and have a free beer /wine happy hour every evening.Liked the rooms and service. I will be trying again.
Stay here during the furnace breakdown in our home . The hotel is surprisingly one of our best stay. It's new, bright and clean. There is a mini kitchen with microwave, dishwasher, small stove and apartment size refrigerator. The fresh cooked complimentary healthy breakfast is a plus, ancient grain with sweet potato & avocado and other staples such as muffin, sandwich, cereal, fresh fruit. Professional grade complimentary coffee 24/7. Gym and swimming pool. We will definitely come back or recommend to all of our friends!!! Thanks! Fique aqui durante a quebra do forno em nossa casa. O hotel é surpreendentemente uma das nossas melhores estadias. É novo, brilhante e limpo. Há uma mini-cozinha com micro-ondas, lava-louças, fogão pequeno e geladeira do tamanho do apartamento. O café da manhã saudável e preparado na hora é uma vantagem, grãos antigos com batata-doce e abacate e outros itens básicos, como muffin, sanduíche, cereais e frutas frescas. Café de cortesia de nível profissional 24 horas por dia, 7 dias por semana. Ginásio e piscina. Nós definitivamente voltaremos ou recomendamos a todos os nossos amigos!!! Obrigado!
Stay here during the furnace breakdown in our home . The hotel is surprisingly one of our best stay. It's new, bright and clean. There is a mini kitchen with microwave, dishwasher, small stove and apartment size refrigerator. The fresh cooked complimentary healthy breakfast is a plus, ancient grain with sweet potato & avocado and other staples such as muffin, sandwich, cereal, fresh fruit. Professional grade complimentary coffee 24/7. Gym and swimming pool. We will definitely come back or recommend to all of our friends!!! Thanks!
Super limpio y amplio los empliados muy amables se los recomiendo
5022 W 137TH STREET, Near Museum at Prairiefire, Leawood, Missouri 66224, United States
