Room ambience is good...easy access to book..
but unsatisfied with the aminities provided in the room.. even though it's complimentary.. drinking water was not provided in room,dental kit was not there...we had to call the reception and ask for dental kit in the morning...and water bottles were provided once after we demanded...and it was very disturbing noise out side the room all over night ..many were walking on the passage of the room and making disturbing noise. ..coudnt sleep at all...and dint find safe to stay
star chuppi shyam
Check-in experience – Minus Zero
I arrive at the hotel reception around 8 pm 1 person in whole lobby with wired uniform makes you feel uncomfortable of you should stay at this property. The person at the reception with no name batch and not so welcoming even by facial expressions asked me yes, like why are you came here, when I told him, i am checking in, his first question was when did you make the booking not even the booking name or confirmation number. I have to forcefully give him the ID to search the booking by name. His efforts was like ignore the ID and just tell me first when did you make the booking. Then I have to give him my booking confirmation and he asked me sit. Then almost half an hour he called disrespectfully by hand gesture, no explanation why i waited. Then first thing he asked if I have any preference of smoking non smoking room, which I already mention on booking smoking, still I told yes smoking please and that he don’t have and then I told him i have 1 more booking next day, you can do all the formalities now to keep for same room, he don’t want to bother himself for any extra job and he told me do it tomorrow.
Room experience – Minus zero
Then he gave me the extremely worst room any hotel in Dubai can have. I found small cockroaches and some hairs on the bed fallen frame on the wall, main door chain holder is broken, bathroom flush not working, hand soap shampoo bottles and tap is moving and not fixed properly and many more.
Next day early morning I went to pass by the reception for extension booking, now the new first asked me the concern I told him I have new booking do the formalities of extension, now I am already staying the this hotel they my room number, name and all the necessary requirement a hotel need for check in process. But then the same process started again when did you make the booking and give booking confirmation. Now new thing suddenly this new guy at the reception so new booking and he asking me to come back again because gentleman behind who just entered in the hotel came first and he want attend him which I don’t understand with which logic. Government should not allowed this hotel licence. This hotel is big scam. I will not suggest anyone to choose this hotel at all. I am sure all positive review are fake by the hotel staff nothing is matching.
star Abhishek Varun
Booked on Agoda and landed here (on 27th Jan 2023) to find out that they have no rooms available. Looks like they have given it to walk in customers who would have offered higher price. So my honest recommendation is not to book in this hotel because even if u book there is no guarantee that they will give you the room and get you stranded in Dubai.
star Binzad Aliar
I had to call again and again to get the simple things ???? I had to call ask about basic things like towel, toothbrush, set even after several calls as well there was no response, attitude of staff is like they don't care! that any hotel needs to have staff inexperienced and impolite even they don't know how to speak politely and you know what also the worst experience, i never been angry and rating a hotel on google like that i dont have time!!!!! so i don't understand how they can work in hotel with NO experience, poor breakfast nothing to eat and limited india area lol hey guys i spend money to stay in hotel ??????
star Thao Vy thaovymrs
Nice place tk stay but the smoke smell is filled in the elevator and corridors all the time. There is something need to be done for that. Parking is available in plenty. Breakfast and service is very good.
starstarstarstar Sivan Kumar
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