It was very clean and the staff was friendly. Our room was next to the stairs so the door was slammed all night.
starstarstarstarstar Verified Hotel Guest
Friendly staff, nice rooms, very clean... Not at all.
starstarstarstarstar David
The room was bi and spacious The bed had strains on the sheets, smelled like smoke, and there was hair on pillows and in the bathtub..
star Aaron
It was nice as expected under the circumstances. No maid service during our 3 night stay.
starstarstarstar Verified Hotel Guest
The bed!!!
starstarstarstarstar Bianca
Very friendly staff. Swimming pool ambiance. Great location. no
starstarstarstarstar Verified Hotel Guest
Plush room. Fantastic views.
starstarstarstarstar Peter
Bed was comfortable and room had all the amenities needed. I wish a fridge/microwave had been included in the room. I know that rooms with fridges can be requested but it still would have been nice. I was on a budget. Also room doors should be adjusted to soft-close because guests let them slam shut.
starstarstarstarstar Verified Hotel Guest
Lovely hotel, great staff Bathtubs badly need refinishing
starstarstarstarstar Margaret
updated rooms are very nice. The restaurant was very good. only reason this didn't get a 10 were the pillows. Would have loved some better ones...this is a very, very minor complaint as everyone in our group raved about how nice the hotel was.
starstarstarstarstar Matthew S
I loved everything about the room, it was clean, the carpet felt luxurious beneath your feet, the water pressure was amazing, I ate at the restaurant which offered buffet breakfast and made to order breakfast and also ordered dinner to eat in my room. I would have liked to have had heavier blankets available, but the heater made the cool night more comfortable.
starstarstarstarstar Tiffany
Clean and good beds
starstarstarstarstar Nancy
They texted us when we checked in to make sure everything was good. I asked a question and they responded quickly. The bathroom sink drain was broken and the hook on the back of the bathroom door was pulling off. Some of the elevators were out of commission.
starstarstarstarstar Jill
I love staying here. Rooms are comfortable and quiet. The beds are very comfortable. Great customer service. n/a
starstarstarstarstar Carol
Very nice Nothing
starstarstarstarstar Verified Hotel Guest
The staff was friendly especially hotel employee at the front desk who helped me find a bakery that made tres leches cake!
starstarstarstarstar Karen
Interesting architecture No breakfast, rude and aloof PM front desk guy, no microwave in room
starstarstar Verified Hotel Guest
Friendly staff and very clean room. Pillows were not great.
starstarstarstarstar Verified Hotel Guest
Upscale, clean, great staff Zip
starstarstarstarstar Walter
The elevator was very rickety
starstarstarstarstar Lisa
The beds were very comfortable and the staff was excellent. When people came in and out of their rooms the doors always slammed.
starstarstarstarstar Verified Hotel Guest
Very clean. Nice rooms. Staff not very great with kids. Super small hot tub.
starstarstarstar Verified Hotel Guest
The deal I got was great. The room was nice, bed was very comfortable. The towels were soft and appeared really clean (not like some hotel towels that smell musty & feel crusty despite supposedly being cleaned). I didn't like the pillows but I suppose I could have asked for a firmer pillow.
starstarstarstar Verified Hotel Guest
comfy bed No breakfast included
starstarstarstarstar Verified Hotel Guest
Installation Excelent staff Location Nop
starstarstarstarstar Sergio
Will be filing a chargeback. Hotel did have room type that I paid for available. Had to book stay at another hotel Did have room I paid for
star Alex
The hotel was clean. The service was exceptional, particularly in the restaurant and bar. The pool area was awesome! A very nice hotel for the cost. The WiFi was hit & miss, which was disappointing. The window in the room was filthy. What a shame because the view of the mountains would have been so much nicer with a clean window. They looked little like they hadn't been washed in a long long time.
starstarstarstarstar Todd
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