The room was clean and comfortable, however slightly cold… I went as part of a bus trip and all our rooms were cold. The staff were all lovely including the bar staff and breakfast staff… food was okay with choices for evening meal to suit everyone, one kind of soup, 3 choices in main and delicious cakes.Hot drinks were unavailable which wasn’t good, for some reason when we went to get drinks it wasn’t working … Breakfast was a buffet which meant hard, rubbery fried eggs..yuk….but rest was fine and we managed to get tea even if it wasn’t red hot. I would definitely stay again .. O quarto era limpo e confortável, porém um pouco frio… Fui em uma viagem de ônibus e todos os nossos quartos eram frios. Os funcionários foram todos adoráveis, incluindo os funcionários do bar e do café da manhã ... a comida era boa, com opções de jantar para todos os gostos, um tipo de sopa, 3 opções de bolos principais e deliciosos. Bebidas quentes não estavam disponíveis, o que não era bom, por algum motivo, quando fomos buscar bebidas, não estava funcionando … O café da manhã era um buffet, o que significava ovos fritos duros e emborrachados. chá, mesmo que não estivesse em brasa. Eu com certeza ficaria de novo ..
starstarstarstar Michelle Watson
The room was clean and comfortable, however slightly cold… I went as part of a bus trip and all our rooms were cold. The staff were all lovely including the bar staff and breakfast staff… food was okay with choices for evening meal to suit everyone, one kind of soup, 3 choices in main and delicious cakes.Hot drinks were unavailable which wasn’t good, for some reason when we went to get drinks it wasn’t working … Breakfast was a buffet which meant hard, rubbery fried eggs..yuk….but rest was fine and we managed to get tea even if it wasn’t red hot. I would definitely stay again .. La habitación estaba limpia y cómoda, aunque un poco fría... Fui como parte de un viaje en autobús y todas nuestras habitaciones estaban frías. Todo el personal era encantador, incluido el personal del bar y el personal del desayuno ... la comida estaba bien, con opciones para la cena para todos los gustos, un tipo de sopa, 3 opciones en pasteles principales y deliciosos. Las bebidas calientes no estaban disponibles, lo cual no era bueno, por alguna razón, cuando fuimos a buscar bebidas no funcionaba... El desayuno era un buffet que significaba huevos fritos duros y gomosos... puaj... pero el descanso estuvo bien y logramos té aunque no estuviera al rojo vivo. Definitivamente me quedaría de nuevo..
starstarstarstar Michelle Watson
The room was clean and comfortable, however slightly cold… I went as part of a bus trip and all our rooms were cold. The staff were all lovely including the bar staff and breakfast staff… food was okay with choices for evening meal to suit everyone, one kind of soup, 3 choices in main and delicious cakes. Hot drinks were unavailable which wasn’t good, for some reason when we went to get drinks it wasn’t working … Breakfast was a buffet which meant hard, rubbery fried eggs..yuk….but rest was fine and we managed to get tea even if it wasn’t red hot. I would definitely stay again ..
starstarstarstar Michelle Watson
Fantastic hotel, all the staff were brilliant and friendly had a small prob with electrics sorted immediately, Cathy at breakfast was so friendly.
Thoroughly enjoyed our stay 10/10 without a doubt.
Would recommend to anyone wanting to stay in Runcorn or near area.
starstarstarstarstar dean wrigglesworth
Staff excellent, friendly, polite & smart.Room 305 was just right for me & breakfast was great choice. Special mention for all the breakfaststaff best team I’ve seen for a long time in hospitality. Even the cook came out & engaged with the guests. Reception was very helpful too . Overall a very enjoyable stay would of liked to stay tonight but unfortunately fully booked. Thank you 👏 Funcionários excelentes, simpáticos, educados e inteligentes. O quarto 305 foi perfeito para mim e o café da manhã foi uma ótima escolha. Menção especial para toda a equipe do café da manhã, a melhor equipe que vi há muito tempo em hospitalidade. Até o cozinheiro saiu e se envolveu com os convidados. A recepção também foi muito útil. No geral, uma estadia muito agradável gostaria de ficar esta noite, mas infelizmente totalmente reservado. Obrigado 👏
starstarstarstarstar bars Plusltd
Staff excellent, friendly, polite & smart.Room 305 was just right for me & breakfast was great choice. Special mention for all the breakfast staff best team I’ve seen for a long time in hospitality. Even the cook came out & engaged with the guests. Reception was very helpful too . Overall a very enjoyable stay would of liked to stay tonight but unfortunately fully booked. Thank you 👏
starstarstarstarstar bars Plusltd
Okej but far away feom home
starstarstarstar Peter Karpiuk
Used my IHG Points to stay and it was excellent. Seems to have been refurbished recently as it was well decorated, the room was great & very clean. All of tge staff were excellent and very friendly. We ate in the bar and the food was freshly cooked. Would definitely stay there again.
starstarstarstarstar Gary Rowe
The location is great if you're travelling to Wales or Lake District. The service was quick. The rooms were clean. But the split AC needs some repairing, but still the rooms were clean and having nice views. I really liked the pool and jacuzzi. Ample parking available as well and quick access from motorway.If it's holiday season, book in advance. I'm very picky about hotels, but I liked this one. Prefer rooms on 3rd floor or above A localização é excelente se você estiver viajando para o País de Gales ou Lake District. O serviço foi rápido. Os quartos eram limpos. Mas o AC split precisa de alguns reparos, mas ainda assim os quartos eram limpos e com vistas agradáveis. Gostei muito da piscina e jacuzzi. Amplo estacionamento disponível também e acesso rápido da auto-estrada.Se for temporada de férias, reserve com antecedência. Sou muito exigente com hotéis, mas gostei deste. Prefira quartos no 3º andar ou acima
starstarstarstar Traveller 1
The location is great if you're travelling to Wales or Lake District. The service was quick. The rooms were clean. But the split AC needs some repairing, but still the rooms were clean and having nice views. I really liked the pool and jacuzzi. Ample parking available as well and quick access from motorway.If it's holiday season, book in advance. I'm very picky about hotels, but I liked this one. Prefer rooms on 3rd floor or above La ubicación es excelente si viaja a Gales o Lake District. El servicio fue rápido. Las habitaciones estaban limpias. Pero el aire acondicionado dividido necesita algunas reparaciones, pero aún así las habitaciones estaban limpias y tenían bonitas vistas. Me gustó mucho la piscina y el jacuzzi. Amplio estacionamiento disponible también y rápido acceso desde la autopista.Si es temporada de vacaciones, reserve con anticipación. Soy muy exigente con los hoteles, pero este me gustó. Preferir habitaciones en el 3er piso o superior
starstarstarstar Traveller 1
The location is great if you're travelling to Wales or Lake District. The service was quick. The rooms were clean. But the split AC needs some repairing, but still the rooms were clean and having nice views. I really liked the pool and jacuzzi. Ample parking available as well and quick access from motorway.
If it's holiday season, book in advance. I'm very picky about hotels, but I liked this one. Prefer rooms on 3rd floor or above
starstarstarstar Traveller 1
Un lugar muy tranquilo y muy limpio con personal muy amable,sobretodo Rebecca y la señorita del desayuno nos atendieron muy bien y muy cortésmente sobretodo en este periodo de problemas con el coronavirus,un lugar muy recomendable. Estamos aquí por trabajo y es bueno a veces sentirse como en casa.
starstarstarstar Diego Ginesir
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