Las instalaciones son modernas, pero la organización deja que desear. Ningún día de nuestra estancia había gel/champú en el baño.El dosificador de agua de agua estaba vacía y los vasos no estaban limpios, para 125€ la noche me parece un servicio bajo.Las paredes estaban sucias, en resumen si es para dormir y te da igual pagar 125 está bien porque la ubicacion es buena y las habitaciones son grandes, pero no esperes que las paredes esten limpias ni tener jabon en el baño.
starstarstar Mario Olmedo
Nice rooms, sound proofed with blackout blinds, good selection for breakfast
starstarstarstarstar Declan Breen
Não gostei deste, existem melhores de opções de Ibis em Porto!
starstar Emy Elizabeth Guimaraes Horta
Hotel en edificio catalogado i en línea habitual de la cadena Ibis, únicament los ascensores tienen la capacidad limitada obligado por las normas urbanísticas.
starstarstarstar Xavier Asin Garcia
We stayed here for 3 nights during our visit to Porto. The hotel is very centrally located. It is an old but recently refurbished apartment. The rooms have all the necessities. It is very easy to arrive from the airport, just a tram ride away.
While the hotel is quite affordable compared to other hotels in the area, it provides good quality service.
However, there are some minor issues that could be handled better.
1. The bathroom shower panels are very short and the flooring has no depth at all. Adding to that, the drainage isn't fast enough to drain the water and the shower floods very badly. Please ask for a few extra towels and cover the floor for possible flooding.
2. The breakfast is really good and we think it is a good value meal. The tables were arranged nicely and they left individual pickers to keep the open buffet clean. Big kudos on that. The restaurant has limited seating and overcrowds quite easily. During busy hours, we didn't feel covid safe due to crowding. The management of the breakfast area by the staff could be improved. Nobody welcomed us and checked us in when we arrived to the restaurant. We found a table and helped ourselves. This angered the staff as our stay didn't include breakfast. They came to check whether we paid for our breakfast (which is completely fine - I totally understand and it is fine to be interrupted for checking our room number). We said we need to pay for it and told our room number. Then the staff got a bit aggressive and told "Well, you should have paid before sitting here". When we offered to pay, she said, "No, no. That's ok. Pay when leaving". Still, there was an attitude when we went to pay afterwards, she didn't talk at all but took my credit card to pay through right away. I found this attitude a bit rude. What I would expect is: "First enough staffing for not letting us in if we didn't pay, and if we were already in, it would be ok to be friendly. We are definitely not trying to sneak food and earn enough to pay 9 euros".
3. The hotel staff accommodated our requests during check-in and provided extra towels and pillow. However, there was no shower gel left in the room (it is wall mouthed). When we requested some on our second night, they said the cleaners locker is locked at the moment, they will put the next day. We didn't get any shower get the whole duration of our stay which wasn't ideal.
Overall, good value stay but could be better with a bit more friendly service.
starstarstarstar Ömer Yaveroğlu
Muito limpo. Cama muito confortável. Staff muito simpático e disponível. Decoração diferente do habitual. Muito bom. Recomendo.
starstarstarstar Tatiana Duarte Serra
Hotel sin lujos, pero muy bien decorado, con un estilo moderno-industrial muy bien logrado. El hotel está limpio y muy bien situado, con un personal muy amable. Tuvimos un problema con la habitación y nos lo solucionaron en un momento y esto es algo que se agradece. El problema que le veo al hotel es que las habitaciones son pequeñas y si juntas esto a que nuestra habitación de la planta 6 tenía una ventana muy pequeña, te genera una sensación de estar encerrado. Los ascensores un poco caóticos, podrían mirar de optimizarlos. En lineas generales la experiencia fue buena, ya que era un hotel de paso para nosotros (solo 1 noche)
starstarstarstar Àlex Frauca Pérez
Bien situado si pretendes hacer turismo, el personal muy amable y las instalaciones estan bien. El desayuno es bufet, no muy amplio pero bueno, eso si, sin cocina caliente.
starstarstarstar Lola Gomato
Be Aware & Avoid! - Not a safe place!
The last morning of our stay, I left my luggage with the receptionists who put my bag in the locked luggage room, since I didn’t want to carry around all my valuables (MacBook, Headphones, clothing…etc)
Arriving back to the hotel the receptionists could not find my luggage, turns out it was stolen. During daytime! From the reception area! (Not even a drink was offered during the hours while we were waiting for the police…)
However, everything was camcorded by the hotel camera and there is a police report on the issue, the hotel still hasn’t compensated me for the loss or provided me with any information. Almost 3 months passed (still counting).
Not only should you avoid this place because it is unsafe but also, because the managements is totally incompetent and unable to handle even such an obvious case.
star David Gulyas
Very nice location. Easy to walk to the center and modern. Comfy beds but small room. Shower could be improved, smelly (lack of ventilation) and whole gets wet when you take a shower.
starstarstarstar Willem van der Veen
Muy buena ubicación, muy buena atención por parte de todo el equipo tanto de recepción como del servicio de limpieza , por poner un pero se ha echado de menos un detalle que ofrecen otros muchos hoteles que cobran bastante más economica la estancia del perro en la habitación, por 15€ al día lo normal es ofrecer una colchoneta y un par de cuencos para el perro pero por lo demás todo perfecto
starstarstarstarstar Juanma Sanchez
Impecável. Toda a equipa 5 estrelas e sempre atenciosos e preocupados.Muito bom Acima de 5 estrelas
starstarstarstarstar Ricardo Felix
No habian toallas,el baño perdia agua,los ascensores no iban bien,poco papel wc,buen trato y la habitacion q nos dieron era muy prqueña.
starstar Eva Moral
Cómodo, a buen precio y cerca del centro.la habitación limpia y con una decoración moderna y agradable.Un hotel recomendable para visitar Oporto
starstarstarstarstar A H
Hotel sin lujos pero muy cómodo y muy bien situado. La decoración es moderna. En un edificio singular. La recepción en la segunda planta. Muy amables. Las habitaciones con balcón son suficientes para una semana conarmario abierto con espacio para dejar dos maletas pequeñas y estanterías amplias. Muy limpio.
starstarstarstarstar Asun Martinez
A great hotel to stay in while visiting Porto, its in the middle of the city and is close to most of the thing the city has to offer. Staff were very nice, and willing to help. Breakfast is good too, offering foods like bread, ham, cheese, muffins, croissants, including coffee and other juices. The only minus i got about the room is the shower, the glass is too small and because of that some water fall onto the floor.
starstarstarstar Ori A
Bem localizado a 1 quarteirão do mercado do bolhão. Achamos o quarto apertado mas apresentável e limpo. Staff simpático.
starstarstarstar Miriam Guerreiro
Very small hotel,but the service isn't small. All of the employees are very helpful. My room has a small balcony but it was good enough for me to check the weather outside the room. Breakfast was very good, no complaints. Good location in Porto.
starstarstarstarstar Happy Penny
Good value for the price. Recent design. Some caveats, in our bathroom the shower screen is not properly sealed, so water all across the floor without much effort. Easily fixable though. Other than that staff is superb, and location is really good.
starstarstarstar Miguel Moreno
Hotel muito central e limpo.Pequeno almoço bem organizado e vários dispensadores de álcool gel nos espaços partilhados do hotel.No último piso, devido à estrutura do edifício, os quartos têm pouca luz natural
starstarstar Rita Guerreiro
péssimo!! não passámos do atendimento inicial. Um casal com três filhos a ficar sem alojamento numa cidade nova. Qualidade miserável tanto de condições como no atendimento. não recomendo a ninguém !!
star Carolina Pinhal
Um serviço de pouca qualidade, higiene muito deficiente,mau geiro logo à entrada,enfim não recomendava este hotel
star Maria Viegas
Stayed 2 nights in this clean and well located hotel. Staff go out if their way to make you feel welcome and the rooms are very schick, comfortable and modern. I would have appreciated a small fridge - but a supermarket is just 50 metres away.
starstarstarstarstar Chris Szabo
Localização muito interessante, próximo de tudo a pé. Os quartos são óptimos para um fim de semana de visita ao porto, no entanto tem algumas fragilidades... as instalações sanitárias inundam com apenas um duche. Espero que resolvam para que numa próxima visita suba a pontuação! 👍
starstarstarstar Inês Azevedo
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