I had my wedding cancelled by this venue. I was told this via email with no real sincere apology. I had already booked a registrar and suppliers. I now risk losing my deposits for these things. The hotel have refunded me the money I paid to them however I may lose a lot more money because of them which I don't feel is fair at all. After having now been in touch with other venues I have realised how unprofessional they were it took so long to get prices and answers when enquiring about things. Also when paying the deposit the manager was not very approachable and we felt rushed. The two members of staff I first spoke to were lovely and really helpful (Simon and another lady) however we were then passed on to the manager Nello who was the complete oppositedidn't seem to have time for anyone. Eu tive meu casamento cancelado por este local. Foi-me dito isso por e-mail sem desculpas sinceras reais. Eu já tinha contratado um registrador e fornecedores. Agora corro o risco de perder meus depósitos por essas coisas. O hotel me reembolsou o dinheiro que paguei a eles, no entanto, posso perder muito mais dinheiro por causa deles, o que não acho justo. Depois de ter entrado em contato com outros locais, percebi o quão pouco profissional eles eram, demorou tanto para obter preços e respostas ao perguntar sobre as coisas. Além disso, ao pagar o depósito, o gerente não foi muito acessível e nos sentimos apressados. Os dois membros da equipe com quem falei pela primeira vez foram adoráveis e realmente prestativos (Simon e outra senhora), no entanto, fomos então passados para o gerente Nello, que era o oposto completo, não parecia ter tempo para ninguém.
star Michelle Rogers
I had my wedding cancelled by this venue. I was told this via email with no real sincere apology. I had already booked a registrar and suppliers. I now risk losing my deposits for these things. The hotel have refunded me the money I paid to them however I may lose a lot more money because of them which I don't feel is fair at all. After having now been in touch with other venues I have realised how unprofessional they were it took so long to get prices and answers when enquiring about things. Also when paying the deposit the manager was not very approachable and we felt rushed. The two members of staff I first spoke to were lovely and really helpful (Simon and another lady) however we were then passed on to the manager Nello who was the complete oppositedidn't seem to have time for anyone. Tuve mi boda cancelada por este lugar. Me dijeron esto por correo electrónico sin una disculpa sincera real. Ya había reservado registrador y proveedores. Ahora me arriesgo a perder mis depósitos por estas cosas. El hotel me ha reembolsado el dinero que les pagué, sin embargo, es posible que pierda mucho más dinero debido a ellos, lo que no me parece justo en absoluto. Después de haber estado en contacto con otros lugares, me he dado cuenta de lo poco profesionales que fueron, tomó tanto tiempo obtener precios y respuestas cuando preguntaba sobre cosas. Además, al pagar el depósito, el gerente no fue muy accesible y nos sentimos presionados. Los dos miembros del personal con los que hablé por primera vez fueron encantadores y realmente serviciales (Simon y otra dama), sin embargo, luego nos pasaron al gerente Nello, que era todo lo contrario, no parecía tener tiempo para nadie.
star Michelle Rogers
I had my wedding cancelled by this venue. I was told this via email with no real sincere apology. I had already booked a registrar and suppliers. I now risk losing my deposits for these things.
The hotel have refunded me the money I paid to them however I may lose a lot more money because of them which I don't feel is fair at all.
After having now been in touch with other venues I have realised how unprofessional they were it took so long to get prices and answers when enquiring about things. Also when paying the deposit the manager was not very approachable and we felt rushed.
The two members of staff I first spoke to were lovely and really helpful (Simon and another lady) however we were then passed on to the manager Nello who was the complete opposite didn't seem to have time for anyone.
star Michelle Rogers
We have stayed in many budget hotels, this we rate one of the best, very clean, warm, friendly staff who were extremely helpful, our room was immaculate, very quiet and comfortable.food....the evening buffet was very good, tasty and plentiful. the breakfast was great, full English or a decent section of continental Ficamos em muitos hotéis econômicos, este classificamos como um dos melhores, muito limpos, calorosos e funcionários simpáticos que foram extremamente prestativos, nosso quarto era imaculado, muito tranquilo e confortável. saboroso e abundante. o café da manhã foi ótimo, inglês completo ou uma seção decente de continental
starstarstarstarstar Steve Turner
The hotel was very good, with a comfortabke room, great breakfast and lively bar at night. The only problem that I experienced was that I received a parking fee of £100 at the end of May, for the first night of my stay (10th April). I would advise potential guests to check with the hotel about parking policy. I personally will be reluctant to stay here during my upcoming trip in September. O hotel era muito bom, com um quarto confortável, ótimo café da manhã e bar animado à noite. O único problema que experimentei foi que recebi uma taxa de estacionamento de £ 100 no final de maio, pela primeira noite da minha estadia (10 de abril). Aconselho os hóspedes em potencial a verificar com o hotel sobre a política de estacionamento. Pessoalmente, vou relutar em ficar aqui durante minha próxima viagem em setembro.
starstarstarstarstar John Herbert
Estive nesta estrutura na noite entre 5 e 6 de junho de 2022 estou sem palavras Eu sou um motorista italiano e estava apenas procurando uma cama para dormir, o cartão de crédito não funcionou, só foi com o saque em dinheiro. No final, fui ajudado pela equipe muito competente em particular o homem (não me lembro o nome) dormi, mas acima de tudo comi uma pizza às dez da noite, que tal… uma equipe super excelente e compreensiva… obrigado por tudo vocês foram fantásticos!!!!
starstarstarstarstar GiustaMente
Lovely clean hotel. Polite and friendly service team from check in to room service staff. Our room is a bit too small and the shower door design is very disappointing. We enjoyed the breakfast which was full English. Adorável hotel limpo. Equipe de serviço educada e amigável desde o check-in até a equipe de serviço de quarto. Nosso quarto é um pouco pequeno demais e o design da porta do chuveiro é muito decepcionante. Nós apreciamos o café-da-manhã que era inglês completo.
starstarstarstarstar Benson Chuku
Lovely clean hotel. Polite and friendly service team from check in to room service staff. Our room is a bit too small and the shower door design is very disappointing. We enjoyed the breakfast which was full English. Encantador hotel limpio. Equipo de servicio cortés y amable desde el check in hasta el personal de servicio a la habitación. Nuestra habitación es demasiado pequeña y el diseño de la puerta de la ducha es muy decepcionante. Disfrutamos del desayuno que era inglés completo.
starstarstarstarstar Benson Chuku
Extremely unsatisfied! Booked a room for a family of 4 , the room only had one double bed and a pull out sofa bed that made so much noise. There was also coffee and milk packets stuffed down the back of the sofa as well as a dirty bathroom. Food wasn’t that nice definitely would not ever recommend this hotel I would rather sleep on the streets!
star Annoying Fat hoe
We have stayed in many budget hotels, this we rate one of the best, very clean, warm, friendly staff who were extremely helpful, our room was immaculate, very quiet and comfortable.food....the evening buffet was very good, tasty and plentiful. the breakfast was great, full English or a decent section of continental
starstarstarstarstar Steve Turner
Lovely clean hotel. Polite and friendly service team from check in to room service staff. Our room is a bit too small and the shower door design is very disappointing. We enjoyed the breakfast which was full English.
starstarstarstarstar Benson Chuku
The hotel was very good, with a comfortabke room, great breakfast and lively bar at night. The only problem that I experienced was that I received a parking fee of £100 at the end of May, for the first night of my stay (10th April). I would advise potential guests to check with the hotel about parking policy. I personally will be reluctant to stay here during my upcoming trip in September.
starstarstarstarstar John Herbert
Sadly I didnt have a nice experience when I arrived as my room was not available anymore and I haven’t been informed.My company booked the Hotel 2 weeks ago. I arrived from Spain after 2 hours in delay very tired at 3:30 and the reception saying there isn't a room for me anymore.It was unbelivable as I have to insist to find a solution we haven't been informed of that before if it was booked for whole week. Very disappointed service and welcome. After that, they moved me for another hotel Travelodge andfind a solution to back to the Hotel. When arrived the new hotel they would allow me to entry without a payment and I have again to ask to call them to sort it out. The new hotel was without internet and no breakfast. In another morning I back to the Hotel.For my company they justified saying it was because I was late - it is not true. The reception told me was a lack of communication and organisation so it was disappointed again about trying to not assume their fault.It was convenient to be there those days - breakfast and staffs were friendly. The room has a beautiful view and you can walk behind the hotel there is a beautiful place.Gym is small. Shower is definitely good and the decoration on the room is beatiful.It is nice big hotel seems a good menu and big parking space with 24h service. Infelizmente, não tive uma experiência agradável quando cheguei, pois meu quarto não estava mais disponível e não fui informado.Minha empresa reservou o hotel há 2 semanas. Cheguei da Espanha depois de 2 horas de atraso muito cansado às 3:30 e a recepção dizendo que não há mais quarto para mim.Foi inacreditável, pois tenho que insistir para encontrar uma solução da qual não fomos informados antes, se foi reservado por uma semana inteira. Serviço muito decepcionado e bem-vindo. Depois disso, eles me mudaram para outro hotel Travelodge e encontraram uma solução para voltar ao Hotel. Quando cheguei ao novo hotel, eles me permitiram a entrada sem pagamento e eu tenho que pedir novamente para ligar para eles para resolver o problema. O novo hotel estava sem internet e sem café da manhã. Em outra manhã voltei ao Hotel.Para minha empresa eles justificaram dizendo que era porque eu estava atrasado - não é verdade. A recepção me disse que era falta de comunicação e organização, por isso ficou decepcionado novamente por tentar não assumir a culpa.Foi conveniente estar lá naqueles dias - café da manhã e funcionários foram simpáticos. O quarto tem uma bela vista e você pode caminhar atrás do hotel há um lugar lindo.Ginásio é pequeno. Chuveiro é definitivamente bom e a decoração do quarto é linda.É bom hotel grande parece um bom menu e grande espaço de estacionamento com serviço 24 horas.
star Vivian Vicentini
Sadly I didnt have a nice experience when I arrived as my room was not available anymore and I haven’t been informed.
My company booked the Hotel 2 weeks ago. I arrived from Spain after 2 hours in delay very tired at 3:30 and the reception saying there isn't a room for me anymore.
It was unbelivable as I have to insist to find a solution we haven't been informed of that before if it was booked for whole week. Very disappointed service and welcome. After that, they moved me for another hotel Travelodge and find a solution to back to the Hotel. When arrived the new hotel they would allow me to entry without a payment and I have again to ask to call them to sort it out. The new hotel was without internet and no breakfast. In another morning I back to the Hotel.
For my company they justified saying it was because I was late - it is not true. The reception told me was a lack of communication and organisation so it was disappointed again about trying to not assume their fault.
It was convenient to be there those days - breakfast and staffs were friendly. The room has a beautiful view and you can walk behind the hotel there is a beautiful place.
Gym is small. Shower is definitely good and the decoration on the room is beatiful.
It is nice big hotel seems a good menu and big parking space with 24h service.
star Vivian Vicentini
Si te gustan los champiñones carbonizados son su especialidad
starstar Oscar Hevia
No air con
starstarstar Internal IT
Muy buen hotel para estar en Inglaterra. Está todo nuevo, se remodeló en el verano de 2015. Los trabajadores muy simpáticos.
starstarstarstar Carlos Diaz
Hotel cómodo y limpio. El personal bastante atento
starstarstarstarstar Héctor A.P.
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