Terrible experience at this hotel.
Location is very very bad. The biggest thing is that the area around this hotel is under major construction. So getting ubers or having cars pick you up is very difficult because unless they know the back entrance, the GPS will not work. Also it is unsightly because of the construction and the area does not look like classic pretty Doha at all. A true eyesore.
Further I had problems with my check in. I messaged the hotel saying I will be arriving due to a delayed flight. When I got there, they had given my room away and marked me as no show. So like another person commented, I had to wait in the lobby for hours for them to find me a room.
Lastly, the front desk staff are rude and unhelpful. My biggest problem is the location and construction though
star Google User
No room available until 12 had to wait 6hrs in guest waiting room where there were already 10 people waiting and there was no place in the room so I had to sit outside the room for 6hrs.
First of all your staff needs to give the correct information at 6am when I reached hotel staff told check in is at 10 I went to staff Mr. Madhu at 10 he was really rude he said he will make me a no show if I can't wait until 12. At 12 I got a room which was having smell of cigarette.
Pathetic service by Mr. Madhu... I would not recommend this hotel to anyone.
starstar Manu Harichandran
Mi amigo se quedó allí una noche para tener una celebración de fin de año. La habitación te dará una sensación acogedora. Tiene una sala de estar donde todos pueden quedarse y conversar. También tiene una pequeña cocina donde puedes calentar tu comida. El balcón también era espacioso.Definitivamente consideraría reservar nuevamente en este hotel si tuviera la oportunidad. Solo deseo que la construcción en curso que está ocurriendo junto al hotel termine pronto.
starstarstarstarstar Dan Alvin Catigan (Dannykins)
My friend stayed their a night to have a year end celebration. The room will give you cozy feeling. It has a living room where everyone can stay their and have a chat. It also has a small kitchen where you can warm your food. The balcony was also spacious.
I would definitely consider booking again to this hotel if I have given a chance. I just wish that the ongoing construction happening adjacent to the hotel will be finished soon.
starstarstarstarstar Dan Alvin Catigan (Dannykins)
Gran hotel! Estuvimos allí por 2 días en el hotel en cuarentena después de un viaje desde Pakistán. Habitaciones muy bonitas y limpias. La comida estuvo muy buena. El personal de seguridad y recepción fue muy útil. Grandes ventanales de la habitación. La cocina y todas las instalaciones, incluida la plancha y la mesa de hierro disponibles, el microondas y la nevera estaban disponibles y todas las demás instalaciones estaban bien. El equipo médico estuvo bien. ¡Disfruté de la estancia de 2 días!
starstarstarstarstar Muhammad Akram
Great Hotel !
We were there for 2 days hotel Quarantine after trip from Pakistan. Very nice clean rooms. Food was very good. Security and Reception Staff was very helpful. Big room windows. Kitchen and all facilities including iron and iron table available, microwave and fridge was available and all other facilities were good. Medical Team was good. Enjoyed the 2 days stay !
starstarstarstarstar MUHAMMAD AKRAM
Quality of service is very bad. After traveling a very long distance we are waitinglong time inthe lobby without any explanation.According to the staff room not yet ready.Many people sitting in the lobby who all are for quarantine.
star Mini Joseph
I stayed in Qatar for 10 days. First 5 days I was in a different hotel, and last 5 days in Kingsgate. Will mention both positives and negatives of this hotelPositives 1. Swimming pool with hot water and a kids pool too so that kids were happy. 2. Very good house keeping staff 3. Walking distance to Souq Waqif and Metro station.Negatives 1. There is no parking for the hotel and we have to park the car in main road or open space.2. Attitude of check in staff is not good. They are like "why are you here when we are very busy" .. reason for this I feel is that it's a "quarantine hotel" and only 2 floors are dedicated for normal guests. So they are daily dealing with Quarantine guest who comes any time of day and night and waits at the reception and argues or shouts untill the rooms are allocated. So when normal guests walk in- the staff may feel irritated.. But this is not expected from a Brand like "Millennium Hotels". And moreover this Quarantine situations will be over any time and by that time if your reviews are becoming poor you will be loosing normal business. So my humble suggestion is to be polite with the guests.The manager of the hotel(I think he the Egyptian national- sorry to use the nationality to adress him as I don't know his name)- he is really nice and polite.3.I was having a "Business package" for 5 nights in which 2 hours early checkin and 2 hours late check out is allowed. I reached hotel by 1.30 PM And I waited untill 3.30 PM for the room to be alloted to me.. and more over I have upgraded the room from Deluxe to Superior and paid extra money also and i doubt the room I got was Superior or not.. it was offcourse not as per the photos on the website.4. Construction going on nearby the hotel and hence lot of noise and dust(offcourse it's not hotels mistake)5. The in house restaurant is closed. They don't serve buffet breakfast. Their breakfast is packed.
starstarstar Johnson Mathew
Breakfast: Above averageLunch Dinner: stingy with the menu, road side kerala restaurant style foodRoom: usual three star, bathroom not as polished, no toothpaste, towels and bed sheets are not as clean Tea coffee: limited sachetsDidn't like draconian rules like "you shall be charged if you stain the sheets". For God's sake, we are quarantining for two days, there are no place to eat except for your bed, and you are very likely to spalsh your food.Overall, DO NOT book this hotel.
starstar Contemplations of a Stranger
Pretty much basic stuff,I booked hotel for quarantine requirement. I guess management can do little more to enhance quality of mattresses and food which especially needs lot of improvement,I suggest hire some better chef.
I wish them luck for their future endeavors.
starstarstar Asim Ali
El hotel muy bonito pero la atención en la recepción a la hora de realizar el check in fue demasiado lento, esperamos 3 horas por nuestra habitación.
starstarstar Andres David Brenes Moreira
The time of my review is covid restrictionsperiod : This hotel we booked under quarantine package.I am giving this review seeing other sufferers in view too.Hoteldont allocate rooms immediately upon your arrival. The waiting time is as per existing customer check out only. This is happening maybebecause the hotel fully packed. When we used they told no rooms. Wait for others to checkout.Reception is little arrogant.But my patience able to handle it.My self and other family that arrived morning 5:00am , we both families waited until 0945 for room allocation. As per hotel the check out for existing customers is 0900. So if you are early to hotel then no use also.So plan your journey accordingly.Rooms are fine. Our room have all services . So no complaints on that part. Service is fine.Again i am saying its allocated for quarantine bookings. So certain limitations you will face.Hotel Surroundings consturction of roads happening.So some transportation issue to reach out will be there.
starstarstarstar Praveenkumar Grandhi
Excelente experiência e ótimo custo benefício. Hotel perto das principais atrações da cidade, como o Souk Waquif, Corniche, dá pra ir andando.
starstarstarstarstar Viagens e Beleza
Excelente localização! A 10 minutos de caminhada do Museu de Arte Islâmica e do principal mercado de rua de Doha. Equipe atenciosa e prestativa. Quarto bem confortável. Se não for fumante não esqueçade pedir quarto não fumante. O cheiro fica impregnado no quarto.
starstarstarstarstar Sidney Ferreira
Equipe super simpatica!!! Café da manhã com boa variedade, mas o principal é a qualidade e sabor que são ótimos!!! Pra melhorarganhei um up grade de quarto é fui parar no executivo que tem uma vista linda!
starstarstarstarstar Daniele Kamliot
A localização é boa, perto da maioria dos pontos turísticos. Pena que o calor não deixa andar a pé, melhor usar uber e garantir o AC. O quarto era bem espaçoso e tínhamos até um micro-ondas. Na recepção havia um mini mercado e era possível comprar pratos prontos para comer, o que é muito útil para quem não quer ir atrás de restaurante. A temperatura da água do chuveiro era perfeita. O hotel tem um bom custo benefício, vale a pena.
starstarstarstar Barbara Galli
This hotel was really fantastic, during my quarantine periodI was there. I was feeling luxuary.
starstarstarstar Abdul Manaf
This hotel was really fantastic, during my quarantine period I was there. I was feeling luxuary.
starstarstarstar Abdul Manaf
Antes de venir a qatar, visité el sitio Discover qatar para seleccionar un hotel con instalaciones de cuarentena y elegí este hotel porque tiene un presupuesto cómodo para mí y para mi amigo, hemos seleccionado una habitación combinada. Cuando llegamos aquí (actualmente nos quedamos aquí) después de completar todas las formalidades, nos mostraron la habitación, pero en realidad la habitación está bien, pero nos proporcionaron una cama para nosotros, no una cama individual y otras cosas están bien, pero lo peor es la comida. y cuestiones relacionadas con la entrega de alimentos. Varias veces cometieron el mismo error de que faltará cualquier artículo en el kit de alimentos y una vez solo entregaron alimentos para una persona y los alimentos que faltan se repiten una y otra vez de 2 a 3 veces y cuando pedimos cualquier Turquía, mineral de café, azúcar, harán un gran retraso en la entrega, estamos totalmente hartos de estos problemas, y cualquiera que esté reservando este hotel solo pregunte sobre la comida y las instalaciones.
starstar Amal Pb
Before am coming to qatar i have visited the discover qatar site for selecting a hotel with quarantine facilities and i have selected this hotel because its under comfortable budget for me and my friend we have selected a combo room. When we reached here (currently we are staying here) after completing all the formalities they have showed the room but actually the room is good but they provided a couple bed for us not single bed and other things are ok but the worst thing is the food and food delivery related issues. Several times they made the same mistake that any item will be missing on the food kit and one time they have only delivered food only for one person and the food items missing is happened again and again for 2 to 3 times and when we ask for any turkey ore coffee sugar they will make a huge delay for delivering that, totally we are fed up with this issues, and anyone who are booking this hotel just enquire about the food and facilities.
starstar Amal Pb
1. Located in city centre. Safe environment.
2. Nearby shopping, sightseeing and public transportation availbale.
3. Good service and facilities (reception team can to be more polite with guests).
starstarstarstar vivek nayak
The staff is highly professional specially Mr sabeel . strict measures have been taken by the hotel to take precautions during the covid pandemic. The rooms are very spacious and very clean. Highly recommended. cleanliness, staff professionalism.
starstarstarstarstar Kirpal Bora
Excelente hotel. Buen personal disciplinado. Desde seguridad hasta equipo médico y personal de servicio a la habitación. Todo excelente. Mención especial para el recepcionista Sr. Sabeel. Fue realmente genuino y servicial. Debe quedarse cuando alguien visite Qatar.
starstarstarstarstar Mohammed Talha
Excellent hotel. Good disciplined staff.
From security to medical team to the room service people. All excellent. Special mention to the receptionist guy Mr. Sabeel. He was really genuine & helpful. Must stay when anyone visit Qatar.
starstarstarstarstar Mohammed Talha
I stay in kingsgate hotel during my isolation. I am so happy with my experience.Food and service was so nice. They have weekly menu for lunch n dinner. Food was so nice n well packed. You guys doing really good job.The room was so big # 303 , comfortable and hygienic. I will come back soon with my wife so sure.
starstarstarstarstar Krishan Kumar
7 Days stay(hotel Quarantine)Kind and professional staff. The front desk was always willing to help. The food was of good quality and had variety for different nationalities. Special mention for Mr. Sabeel. He helped me to be at comfortable best from check in till taxi booking, answering all my queries without any trouble and last but not the least Medical team was it’s very best Thanks Kingsgate it was pleasure to stay there
starstarstarstarstar Raziuddin Karigar
I spent 7 days quarantine after reaching Doha at the Kingsgate Hotel. The reason to choose Kingsgate Hotel was pretty simple, it is the least expensive hotel you could find in Discover Qatar website. The first impact the hotel had on me after reaching wasn't great. Even though the arrival time was clearly mentioned during the booking, the room was not ready when I reached the hotel. So I had to wait almost 2 hours at the hotel reception before moving to the room. The room was spacious enough with well maintained amenities. The washroom wasn't fully clean. But overall the room was very satisfying. The worst part of the 7 days stay was the food! To be frank, you expect a lot more quality from a 3 star property. At times I had to skip the breakfast completely as it wasn't good at all. Kingsgate Hotel charge you almost 2000 QAR for 7 days but I don't think the overall experience actually worth it!
starstarstar Ijas Ahmed
Recepção prestável e rápida. Quartos algo ultrapassados. Um hotel 3 estrelas. Localizado mesmo ao lado do souq de ouro e perto do centro.
starstarstar Xuma Rui
Apesar de ser muito bem localizado, a acessibilidade é muito ruim, pois não está preparado para receber PNE.
starstar Sandro Soares de Souza
Bom hotel com excelente custo-benefício. Internet não está boa, mas o motivo estava explicitado no quarto: estão reformando a estrutura da rede.
starstarstarstar Raul Sinedino
Não gostei muito do atendimento porque demoraram muito para fazer check-in e mutias pessoas ficaram bravas. O café da manhã pelo padrão do hotel eu achei um pouco fraco. Os quartos são excelentes e os com vista são incríveis. Recomendo pelos quartos e pela vista. Achei um pouco rude toda a equipe do hotel, diferentemente de toda a cidade de Doha que são incríveis e legais, cidade super linda com pessoas incríveis inclusive nas mesquitas e museus que visitei. Eu voltaria pela excelente localização, o metrô passa muito perto se você trocar de estação saindo do aeroporto, voltei de metrô que é super barato no Qatar. Tem uns restaurantes baratos perto, e o Museu de Arte Islâmica fica do lado, fora um monte de atração que fiz a pé. Tem mercado de jóias e mercados com roupas falsificadas ao redor. Recomendo muito pela localização e vista dos quartos.Note the hotel's response: Check-in is later than any other place in the world. But even so they still delayed the time of 3pm. I found the team a little blasé, sometimes even coarse.
starstarstarstar Matheus Vinícius Fernandes
Muy bueno el desayuno y habitaciones. Staff excelente.
starstarstarstarstar Plínio Martins Falcão
No parking
starstarstar Qatar Doha
Situado cerca de los zocos y del centro islámico, dispobe de habitaciones amplias y comodas. Tienen una cocia, pero solo con muebles, lo unico para cocinar es un microondas y un hervidor de agua. El baño es correcto. En el hotel hay piscina interior climatizada y un pequeño gimnasio bien equipado. Sirven desayunos bastante completos por unos 12€ al cambio. Nada mas salir del hotel hay restaurantes para desayunar, comer y cenar.
starstarstarstar Miguel Angel López Sánchez
Hotel standart. Normal para pocos dias.buena ubicacion
starstarstar Fernando N
Gente muy agradable! Todo muy limpio pero la ubicación es un poco complicada en llegar.. caminando digo... Doha no esta hecho para los peatones.
starstarstarstar Thiago Silva Teixeira
Italian
English
Spanish
Portuguese
French
Armenian
