Perfect spot to chill.
Quiet, well served, nice staff.
Food with a touch of french cuisine, fresh and nice plated.
Beach perfect, small pool in the backyard of the villas.
Cats and monkeys friendly.
starstarstarstarstar Adrian Mihailovici
A superb end to a wonderful Safari!
Staff are just delightful and food is amazing. Management is around all the time and keeping an eye on all details. The resort is immaculate and rooms very spacious. The beach dinner was a highlight and a great way to end a week long stay. Exceeded our expectations!
starstarstarstarstar kimberly saunders
My friends and I stayed here at the beginning of the month to bring in my birthday and I must say it was absolutely the worse decision. My entire birthday was completely ruined by this resort which should not be opened to guest let alone have a 5-star rating. To begin the first day there myself and my many in my party got food poisoning from the burgers (both beef and chicken burgers). This illness did not go away for the remainder of my 3 day stay at the resort and I wasn't able to eat. To add insult to an already terrible situation I was charged for food on my final bill despite having paid full board.
To continue the resort has no shower water pressure and many times I had no running water at all. So I was stuck, sick in my room unable to wash up. It was an absolutely miserable experience. Water shortage seemed to run throughout the resort according to my friends and other guest. I would not recommend anyone stay at this resort and if you've already booked I suggest you cancel immediately as it's not worth the money. This should be rated a budget 2 or 3-star resort at best. It's great for those looking for eco-friendly options but completely unacceptable for people looking for a luxurious 5-star experience.
star Caprecia Wilson
Good but not great experience. We stayed in a water villa that was absolutely stunning. However, the rest of the hotel leaves a lot to be desired. Konokono advertises itself as a 5-star hotel but the reality is that it felt more like a 3-star. It lacks a lot of the 5-star amenities and general care/attention. An example is the breakfast buffet, which is pretty poor.
All of the staff are very nice, but as other reviews have mentioned, this place suffers from a lack of good and proactive management. Examples include not replacing used towels in the pool area, not cleaning rooms fully (had to explicitly ask the housekeeper to sweep our room), ping pong table missing a net/broken foosball table, tv not working.
We were also disappointed by the lack of welcome information when we arrived. For example, we learned that we had a beach dinner included with the room as well as an exclusive restaurant for the water villa guests, but we weren't told any of this when we arrived.
The location is good if you want to get away from everything, but be prepared to pay high transport costs if you want to do any activities.
Overall, we enjoyed our stay at Konokono, but would not stay here again.
starstarstar Alfonso Subiotto Marqués
I stayed at this lovely hotel in early April 2022 and enjoyed the food, the pool, the beautiful gardens, and the quiet beach. It's a picturesque and special place. Due to a change in my reservation, I was informed by the on-site manager that I would receive a refund to my account in a few days after I left the hotel. It has been 3 weeks and I still have not received my refund from this hotel. I have called the manager and on-site accountant but they have given me excuses that do not make sense and have promised to refund me to no avail. They hung up on me when I asked for their boss' mobile number. This after service is extremely unprofessional and disheartening especially because I enjoyed my stay.
star Zanzibar Utulivu
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