Lindo!
starstarstarstar Adrian Matamoros
Adorei o restaurante porque tem uma grande variedade de comida, o restaurante com serviço de quarto rápido, atendimento muito simpático, principalmente dos caixas, duas senhoras muito simpáticas
starstarstarstarstar Elizabeth Chavez
El restaurante Me encantó porque tiene comida muy variada el servicio de cuarto rápido restaurant una atención muy amable sobre todo de las cajeras dos señoritas muy amables
starstarstarstarstar Elizabeth Chavez
Falta pessoal na recepção para agilizar o tempo mas no geral foi bom, o ar condicionado é perfeito, tanto nos quartos quanto na recepção, gostei muito
starstarstarstarstar Adrian Rivas
O design do hotel é bom e o tamanho dos quartos, embora a cama não seja muito confortável, usada, e o banheiro é muito antigo, o vaso sanitário está muito gasto e as chaves se movem para todos os lugares, o restaurante deixa muito a desejar e mais os preços, que deveriam ser de acordo com o que eles servem, pedi serviço de transporte mas as vezes que solicitei não garantiram às 8 horas pois então o motorista do transporte do hotel chegaria atrasado, optei pelo Uber e comi em outros lugares... pena na internet você ver outra coisa
starstarstar Jose Morales
As excelentes instalações do hotel, os funcionários muito simpáticos, apenas o restaurante, péssimo atendimento, demora até 50 minutos para atendê-lo, fora isso você tem que estar implorando para que enviem a conta.
starstarstar Paul Ortega
É um bom hotel. O quarto é simples, limpo e confortável. A academia é útil, mas poderia usar alguns pesos. O atendimento do grupo foi muito bom. Comidas muito boas.
starstarstar Christian Ramírez
Falta un poco de personal en la recepción para agilizar el tiempo pero en general estuvo bien, el aire acondicionado es perfecto, tanto en las habitaciones como en la recepción, me gustó mucho
starstarstarstarstar Adrian Rivas
El diseño del hotel es agradable y el tamaño de las habitaciones aunque la cama está no muy cómoda , usada, y el baño está muy viejola taza está muy desgasta y las llaves se mueven para todos lados , el restaurante deja mucho que desear y más los precios, que deberían estar acordé a lo que sirven, pedí servicio de transportación pero las veces que lo solicite no me lo garantizaban a las 8 ya que luego llegaba tarde el conductor del transporte del hotel , opte por Uber y comer en otros lugares.... lastima en Internet se ve otra cosa
starstarstar Jose Morales
Las instalacionesdel hotel excelenteel personal muy amables , solo el restaurante pésimo servicio duran hasta 50 min en servirte aparte se tiene que estar rogando para que te manden la factura.
starstarstar Paul Ortega
Es un buen hotel. La habitación es sencilla, limpia y cómoda. El gimnasio es útil pero le vendría bien unas pesas. La atención de grupos fue muy buena. Los alimentos muy buenos.
starstarstar Christian Ramírez
Slightly overpriced for what it is. Could and should be modernised.
starstarstarstar Jerome
Eu gostaria que o dono fizesse um casting e gostaria que eles soubessem como eles falam com você e como eles o atendem. Fiquei nos dias 6, 7, 8, 9 de abril de 2022 ... a equipe da recepção é rude. Eles acham que estão fazendo um favor. Eles não ajudam, não atendem o telefone. Achei que a cada dia poderia melhorar e nada!! Cara ruim. Não lhes importa. Bom para a equipe de limpeza, embora espelhos e vidros sujos, toalhas velhas, elevadores sujos
star Luis , Nico y gael
Ojalá el dueño hiciera un casting y ojalá supieran como te hablan y como atienden.Me hospede 6, 7, 8, 9, de abril 2022 ...el personal de recepción atiende de mala manera. Creen que le hacen el favor a uno. No ayudan, no contestan teléfono. Pensé que cada díapodía mejorar y nada !! Mala cara. No les importa. Bien por el personal de limpieza,aunque espejos y vidrios sucios, toallas viejas, elevadores sucios
star Luis , Nico y gael
If you come to this hotel just pay for the days that you are actually going to stay, they don't refund you back if you check out early. Over all the service ok.
starstar Isidro Jimenez
Serviço ruim. Pessoal não tão amigável. As toalhas são velhas e cheiram a cigarro. A comida no buffet são apenas sobras e nem mesmo quentes. Sem comodidades. A área do lobby está fechada. AC nunca funcionou, os filtros estão sujos causando alergias. Não recomendado
star J Emmanuel Trejo Loaiza
Poor service. Not so friendly staff. Towels are old and smell like cigarettes.
Food in the buffet are only leftovers and not even warm. No amenities at all. Lobby area is closed. AC never worked, filters are dirty causing allergies.
Not recommended
star J Emmanuel Trejo Loaiza
Todo iba excelente hasta que entramos a nuestra habitación, y nos damos cuenta que justo al lado habia una persona tosiendo muchísimo que se escuchaba literal al lado de nosotros, por lo que no fue una experiencia muy grata. No entiendo cómo si el hotel en su mayoría estaba solo nos sigan una habitación contigua a la de otro huésped. Pero quitan eso, el recepcionista nos atendió muy amablemente! Nos llevamos la sorpresa que el precio en mostrados es muy elevado a comparación de reservar en línea, casi 700 pesos más costo el reservar en mostrador. Cómo tip, reserven en línea!!
starstarstarstar Saul Avila
If you are going to the US consulate in cd. Juárez. I don't recommend very dirty . no deep clean in rooms.also was charge extra even though my reservations state $208.05 charge $240.89. Had reservation for 3 days but only needed one night checked checked out 1st day and stated that they will not be refunding me even though I checked out and they use that room.No microwave nor no refrigerator. See pictures of the dirty room . Also gym and pool close charge alot even though this Amenities are not available for guests/ your consumers..
star Elena Vazquez
Customer service was great, everyone genuinely greets you and is helpful, breakfast was delicious but unless you purchase it with an online booking it’s ridiculously expensive to pay for it at the counter. Hotel in general needs an update every gives you an “old” feeling.
starstarstar Eladio Gonzalez
Si buscan la peor atención y las peores habitaciones, este es el lugar. Y ojo porque si decides cancelar, aunque les avises con tiempo, no te devuelven tu dinero. Una atención muy deficiente , improvisada y grosera. Falta de conceptos y de capacitación en cuanto al trato al cliente. De los más de 6 hoteles en los que me he quedado en Cd Juárez, este ha sido sin duda el PEOR. No volveré a quedarme en ninguno de los hoteles de esta cadena.
star Luis Betanzos
Pool was closed the whole time. The gym sucked, and there was a hair in my donut. The breakfast was luke warm. I didn't get my refund even though I left 3 days early. Reason for two stars is it was pretty close too CONSULATE. Not too close, still had to get a Didi and the rooms were good except the door too door connection between rooms can hear people snoring and talking. They probably heard me plowing. Never going hear again. I'm choosing Holiday Inn express next time.
starstar Chris Land
We managed to get it last second so I’ll give them that. I’m giving two stars cause they tried to rip me off and attempted to make me pay more than it was. The building is very old, the only replaced the wood in the floor and painted over the old walls and ceiling. The room has nothing to offer apart from an empty coffee maker and a small tv. Overall the hotel is disappointing and wouldn’t recommend. Doesn’t offer much and they tried to make me pay more but we managed to get a room last moment.
starstar Ricardo Cisneros
1 star is for the Value, 2 stars for the overall. Upon checking in the price was pretty high (for Juarez $118), and extra if you wanted breakfast. Coffee maker but no coffee, the rooms are old, the plumbing is old, furnishings are old, TV's are old and small. no fridge in my room, there's a place for one, apparently it broke and was never replaced. parking area is overgrown with weeds, no security, lousy paint job, the room is blue with olive colored furnishings. Overall the experience here sucks and I've only been here 20 minutes. Magically when I came back from shopping a fridge and coffee had appeared. Could be they read the comments, If so it's too bad the building was neglected for so long, I hope you can return it to what it was, it only takes time and money.
starstar Rick Reimers
It's okay for the price and the city it's in, but it's definitely not a 5 star. We had dinner there, but the food lacked spices and mostly salt. The hotel restaurant was empty that evening. That should have been a red flag to not eat there that evening. On the hand, breakfast was much better. The wait staff, as well as, the front desk person was excellent during the dinner and breakfast time.
starstarstarstar YouTubehere
Decor alittle outdated, but beds were comfy.
starstarstar Nicole Rothenburger
The rooms are nice but they didn't do such a nice job on the remodel it's just kind of a not that good of a finished but in the bathrooms they do remodeling that good there's like pieces of tile
starstarstar Alma Lebaron
Was not ok the the conditions in general is poor for my taste and compared with other hotels around. Not clean. Paint peeling off the walls holes in the bathroom. Tub was clogged. There was 3 lamps in the room only one worked. Towels like a sand paper. And the price is not like very cheap
starstarstar Marcus Moreno
Location was great. Staff was friendly. Rooms are emaculate. Always hot water which is a plus,because some hotels run out for some reason. The pool is inside so it is year round swimming, the water is also warm. The cordon bleu chicken was amazing, tacos not so much. Other than the tacos the hotel is a five star for me.
starstarstarstarstar Sonya Luna
Wow. This place had everything I needed for my stay. Food was excellent. Breakfast is definitely worth the stay alone. They speak English which was great for someone with limited Spanish. I felt safe here. Leaving from the front entrance you can see beautiful mountains in the distance all in all I give this place 10/10
starstarstarstarstar The Mindy Lynn
Nice lobby, front desk staff are very kind, but not the restaurant staff. Rooms are very clean, nice pillows and beds. Has a small indoor pool and gym. I will recommend it.
starstarstarstar Alonso Fileto
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