Lied about when we would receive a refund due to our booking not taking place in April. Was told every month they will do it the next month. Finally in August was told they would process my refund the following week. Suprise suprise this was a lie and the company told me they had no funds to do this and to go through my bank. They could have just told me this in April and been upfront and honest from the beginning rather than dragging this whole process for five almost months.
I understand that in these uncertain times it is difficult for companies financially - but this company had been lying to me for several months and would not give me any updates unless I hounded them for one. I would have been understanding if they were upfront and honest I'm the first places.
star Danni D
I would give it no stars if possible. We were not able to attend in April due to covid and we STILL have not received our refund, 5 months later. Avoid this company at all costs unless you want a headache and a hole in your pocket.
star Dee Shwany
Wicked stay at picture house apartment's Liverpool....real nice modern, well finished apartments and great service....would recommend to anyone....
starstarstarstarstar Steve Fraser
Stayed 2 nights Great place to stay was so pleasantly surprised by the room and whole place. Shops and Mcdonalds etc 5 min walk. Guy at reception was great didn't get his name. Would recommend very much and would come back again
starstarstarstarstar Laura O 'Brien
Really good. Great location, delta cab £3 to Mathew street. Happy days...
Nice apartments, said sleeps 7 but 5 comfortably I’d say.
Clean with friendly staff, lots of stags and hen does at weekends. We were one of them and it worked perfectly.
I’d recommend and will return.
starstarstarstar Adam I G Butler
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