Great hotel. Staff are very friendly and helpful. Upgraded to a club room which was very spacious, great for 3 ladies trying to get ready for a night out. Beds were comfortable. Bathroom clean. Tea and coffee etc with nespresso machine. Robes and slippers. Breakfast in the morning was lovely. Great choice of cereals, pastries breads, cold meat, fresh fruit, bacon cooked well done and lots of choice for cooked breakfast. Location is perfect with the Arena , Victoria Station and print works etc all within 5 - 10 minute stroll..
starstarstarstarstar Elinore Gilmour
A really lovely hotel.
The room was huge, beautifully set out and immaculate.
Just when I thought it couldn’t get better my girlfriend added to the ambiance by vomiting in the sink.
The bar area was lovely, spacious and well staffed.
The staff throughout our stay were excellent.
starstarstarstarstar Daniel Stoten
When we arrived, there was only a little poster indicating where the car park was. There is no information about this on the booking information. The car park is very small and is a struggle for larger cars. The hotel itself was very nice. The corridors to the rooms look very prison style but the room itself was lovely. The bed was very comfy and it was very clean. The only thing i would say was that there was an unpleasant smell from the bathroom and the bed sheets did not cover the bed properly. We had breakfast in the morning which was lovely. A large selection of bakery, cooked breakfast and cereals. Overall it was a very pleasant experience.
starstarstarstar Corryn Schofield
Excellent hotel, staff and service. We have stayed here many times before and the hotel gets better each time. The staff are friendly and helpful, always willing to go the extra mile to ensure your stay is a happy one. Our room was spacious, modern and spotlessly clean. Facilities in the room are as expected for this standard of hotel, with good quality tea, coffee and biscuits. We had a drink in the bar which we found relaxing and stylish, and ate a great breakfast in the morning which was served until 11am on a Saturday. Checkout was a very convenient 12pm.
Car Parking is located right under the hotel so no need to even go outside. Although the cost of the car park feels high at £18 for 24 hours, this is average for a city centre hotel and at least the car is safe and secure.
Top marks once again, Thanks Renaissance we will be back.
starstarstarstarstar Ian Bashforth
Looks old on the outside but inside definitely makes up for it! Friendly staff! Great size rooms with really comfy beds! Plenty of water pressure in the shower and the water is red hot!!! Very clean throughout the whole room! Air con works well with a heating and cool setting too!
Sadly I didn't sample the breakfast but it looked good!!
starstarstarstarstar Adam
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