Amazing place. Very well maintained hotel. Beach is amazing with a fish sanctuary. Beach is safe for kids and fun for adults. Lots of lounge area and beach chairs. Great staff😀
starstarstarstarstar Kathie Coching
Experience was really nice. It felt like we had the resort to ourselves... except during breakfast. I think the staff needed more help, especially during the weekend... we were attended, some people weren't
starstarstarstarstar Jessa Adonay
Honestly, we loved the resort, the entire experience was wonderful. The staff were impeccable. The cleanliness was on point! I had massage that I wish I could have every week! The food was excellent.
starstarstarstarstar Georgina Raye
We appreciate the high standards of safety protocol of the resort during the pandemic. We felt safe the entire time.
starstarstarstarstar Angelique Llaban
We were the first guests post lockdown and we were greeted with that familiar hospitality that I always get from Shangri-La Mactan. We were happy and worry free during our entire stay. It is evident that everything has been very well thought of - from the Health/Safety Kits (masks, sanitizer, alcohol, Pads etc), sanitizing stations, contactless menus, staff wearing Face masks and Shields and even putting labels on “used” vs “sanitized” pens. We appreciate those gestures and made us zero percent anxious during our stay. The goal for our staycation was to relax and we were exactly able to do that. I do miss being able to enjoy some amenities/restaurants (arcade, main pool and the buffet in Tides) but we understand how safety is the utmost priority for all. Lastly, your staff is the star as it is evident that they are well taken cared off. Happy Staff= Happy Guests.
Only suggestion we got from our stay is more food choices for breakfast and lunch/dinner. That’s it! Overall, The rating is still a solid 5 from me. Kudos Shangri-La! You really made us feel special and A-list during our stay. More power to you!
starstarstarstarstar Gracielle Opsima
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