Lovely refurbishment- large clean room
With AC. Great friendly staff and breakfast also very nice and good quality. Only slight complaint we had was the noisy lift “doorbell” but once we mentioned this our car parking was refunded by way of good will toward the disruption. Morgan on checkout was first rate in handling the complaint. We will definitely stay here again when visiting the city.
starstarstarstarstar Aaron Michaels
Great little stop over for a night at this hotel. An old building with lots of history. A sprawling location of bars, restaurant, sitting areas, a grand reception and vast ballroom. Finding your bearings once inside can be a bit of an effort. Room was clean and well presented.
A bit of a shame there was no welcome pack or menus in the room to help you work out what is available and worth trying rather, than venturing out to find food and a decent bar.
starstarstarstar Neil J
A stunning hotel with excellent staff and service. The breakfast was much better than similar standard hotels and the room was delightful.
My only slight issue was receiving an email and then another 'suggestion' on my booking confirmation asking me if I wanted an upgrade. Each request or suggestion was at a different price.
Apart from that, it was wonderful.
starstarstarstar StagedRight Productions
First class stay in a first class hotel!
Everything was amazing. The staff were fabulous, so friendly and helpful. Our room was immaculate- full of lovely little touches to enhance our stay. We ordered balloons and flowers as extras and they were perfect. Breakfast was superb- so much choice- loved the morning shots! Super service from Syed. Extra shout out to Abbie from guest services for being amazing and going above and beyond for us. We had the most perfect time. Will definitely be back.
starstarstarstarstar Catherine Lucas
My parents and I stay here often when my Parents are visiting Manchester and its the only place they want to stay when visiting me.
Every member of staff makes us feel welcome from the start.
Efficient check-in.
Genuine interest in our custom.
The rooms are great, spacious, clean, and the beds are comfy and huge. Bathrooms are lovely too.
Lovely breakfast.
Attentive restaurant and bar service.
Efficient check-out.
Fantastic hotel in Manchester City centre, a few moments from Oxford road station and about 10 minutes walk from Piccadilly station (top tip don’t get a taxi it will cost you more than it’s worth, jump on a train to Oxford road if you don’t want to walk - it really is outside the station).
starstarstarstarstar Paul Whydall
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